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What is organizational behavior? - CORRECT ANSWERS
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✔✔Organizational Behavior is the study of human behavior, |\ |\ |\ |\ |\ |\ |\ |\
attitudes, and performance organizations |\ |\ |\
Why is Organizational Behavior important? (In other words, how
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can the knowledge of Organizational Behavior help us?) -
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CORRECT ANSWERS ✔✔Organizational behavior: provides a set of
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tools that allow: (A) People to understand analyze, and describe
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behavior in organizations and (B) Managers to improve, enhance,
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or change work behaviors so that individuals, groups and the
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whole organization can achieve their goal
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What factors determine individual behaviors? - CORRECT
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ANSWERS ✔✔The person and the situation |\ |\ |\ |\ |\
What are some examples of person and situational factors? -
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CORRECT ANSWERS ✔✔The Person: personality, ability, and
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attitudes etc. |\ |\
The situation: the work groups and the organization
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In what ways could people be different from each other? -
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CORRECT ANSWERS ✔✔Dispositions |\ |\ |\
Abilities |\
Demographics |\
,Physical
What are some relatively stable individuals? - CORRECT
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ANSWERS ✔✔Some dispositions (personality, needs) some
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demographics (gender, ethnic group) |\ |\ |\
What are some less stable individual differences? - CORRECT
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ANSWERS ✔✔Less stable: individual differences: Abilities,
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education level, emotions, physical attitudes. |\ |\ |\ |\
What is personality? - CORRECT ANSWERS ✔✔A relatively stable
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set of characteristics that influence an individual's behavior
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How is it determined? - CORRECT ANSWERS ✔✔By different
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things, such as heredity, genes (nature), and environment,
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physical attitudes |\
How stable is personality? - CORRECT ANSWERS ✔✔It is relatively
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stable because it takes around 10-15 years to show personality
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change in some (50% is shaped by genetics and 50% is shaped
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by environment)
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Understand the Big Five Personality Traits - CORRECT ANSWERS |\ |\ |\ |\ |\ |\ |\ |\ |\
✔✔Extraversion: the person is gregarious, assertive and sociable |\ |\ |\ |\ |\ |\ |\ |\
(Low: resevered, timid and quiet)
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Agreeableness: the person is cooperative, warm, and agreeable |\ |\ |\ |\ |\ |\ |\ |\
(Low: cold, disagreeable, and antagonistic)
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, Conscientiousness: the person is hardworking, organized, and |\ |\ |\ |\ |\ |\ |\
dependable (Low: lazy, disorganized, and unreliable) |\ |\ |\ |\ |\ |\
Openness to Experience: the person is crative, curious, and
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cultured( Low: practical with narrow interest)
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Neuroticism: High: Nervous, self-doubting, moody --> Low: stable, |\ |\ |\ |\ |\ |\ |\
confident
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Understand the following differences: Locus of control, Self- |\ |\ |\ |\ |\ |\ |\
monitoring, Self-esteem, Type A and Type B - CORRECT ANSWERS |\ |\ |\ |\ |\ |\ |\ |\ |\
✔✔Locus of Control: an individual's generalized belief about
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internal (self-control) vs. external control (control by the situation
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of by others) --> External locus of control: describes people who
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believe that fate, luck, or outside forces are responsible for what
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happens to them--> Internal locus of control: describes people
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who believe that ability, effort, or their effort of their actions
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determines what happens to them |\ |\ |\ |\
Self-monitoring: the extent to which people base their behavior |\ |\ |\ |\ |\ |\ |\ |\ |\
on cues from other people and situations -- high self-monitors
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pay attention to what is appropriate in particular situations and
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behave accordingly -- Low self-monitors: pay less attention to
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situational cues and act more consistently with their internal
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beliefs and feelings |\ |\ |\
Self-esteem: an individual's general feeling of self-worth --> |\ |\ |\ |\ |\ |\ |\ |\
people with high self-esteen feel capable, confident, worthy,
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perform better and are more satisfied with their jobs --> low self-
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esteem: view themselves negatively are more strongly affected
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by what other people think of them
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Type A: have intense desire to achieve, are extremely
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competitive, have a sense of urgency, are impatient, and can be |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
hostile
Type B: these individuals are more relaxed and easygoing
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