Busi 405 Midterm 1 Questions with
Correct Answers
Organizational Behavior (OB) - ANSWERSThe study of what people think, feel, and do
in and around organizations
Organizations - ANSWERSGroups of people who work interdependently toward some
purpose
Systematic Research Anchor - ANSWERSStudy organizations using systematic
research methods
Multidisciplinary Anchor - ANSWERSImport knowledge from other disciplines, not just
create its own knowledge
Contingency Anchor - ANSWERSRecognize that the effectiveness of an action may
depend on the situation
Multiple levels of analysis anchor - ANSWERSUnderstand OB events from three levels
of analysis: individual, team, organization
Motivation - ANSWERSThe forces within a person that affect his or her direction,
intensity, and persistence of voluntary behavior
Ability - ANSWERSThe natural aptitudes and learned capabilities required to
successfully complete a task
Role Perceptions - ANSWERSThe degree to which a person understands the job duties
assigned to or expected of him or her
Situational Factors - ANSWERSEnvironmental conditions beyond the individual's short-
term control that constrain or facilitate behavior
Organizational Citizenship Behaviors - ANSWERSVarious forms of cooperation and
helpfulness to others that support the organization's social and psychological context
Counterproductive Work Behaviors - ANSWERSVoluntary behaviors that have the
potential to directly or indirectly harm the organization
Presenteeism - ANSWERSAttending scheduled work when one's capacity to perform is
significantly diminished by illness or other factors
, Types of individual behavior - ANSWERSTask Performance; Organizational Citizenship;
Counterproductive behavior; joining/staying with the organization; maintaining
attendance
Personality - ANSWERSThe relatively enduring pattern of thoughts, emotions, and
behaviors that characterize a person, along with the psychological processes behind
those characteristics
Five-factor model - ANSWERSThe five broad dimensions representing most personality
traits; conscientiousness, emotional stability, openness to experience, agreeableness,
and extroversion
conscientiousness - ANSWERSA personality dimension describing people who are
organized, dependable, goal-focused, thorough, disciplined, methodical, and industrious
Neuroticism - ANSWERSA personality dimension describing people who tend to be
anxious, insecure, self-conscious, depressed and temperamental
Extraversion - ANSWERSA personality dimension describing people who are outgoing,
talkative, sociable, and assertive
Myers-Briggs Type Indicator - ANSWERSAn instrument designed to measure the
elements of Jungian personality theory, particularly preferences regarding perceiving
and judging information
Values - ANSWERSStable, evaluative beliefs that guide our preferences
Perception - ANSWERSThe process of receiving information about, and making sense
of, the world around us
Selective attention - ANSWERSThe process of attending to some information received
by our senses and ignoring other information
Confirmation bias - ANSWERSThe process of screening out information that is contrary
to our values and assumptions and to more readily accept confirming information
Stereotyping - ANSWERSThe process of assigning traits to people based on their
membership in a social category
Attribution Process - ANSWERSThe perceptual process of deciding whether an
observed behavior or event is caused largely by internal or external factors
Self-serving bias - ANSWERSThe tendency to attribute our favorable outcomes to
internal factors and our failures to external factors
Correct Answers
Organizational Behavior (OB) - ANSWERSThe study of what people think, feel, and do
in and around organizations
Organizations - ANSWERSGroups of people who work interdependently toward some
purpose
Systematic Research Anchor - ANSWERSStudy organizations using systematic
research methods
Multidisciplinary Anchor - ANSWERSImport knowledge from other disciplines, not just
create its own knowledge
Contingency Anchor - ANSWERSRecognize that the effectiveness of an action may
depend on the situation
Multiple levels of analysis anchor - ANSWERSUnderstand OB events from three levels
of analysis: individual, team, organization
Motivation - ANSWERSThe forces within a person that affect his or her direction,
intensity, and persistence of voluntary behavior
Ability - ANSWERSThe natural aptitudes and learned capabilities required to
successfully complete a task
Role Perceptions - ANSWERSThe degree to which a person understands the job duties
assigned to or expected of him or her
Situational Factors - ANSWERSEnvironmental conditions beyond the individual's short-
term control that constrain or facilitate behavior
Organizational Citizenship Behaviors - ANSWERSVarious forms of cooperation and
helpfulness to others that support the organization's social and psychological context
Counterproductive Work Behaviors - ANSWERSVoluntary behaviors that have the
potential to directly or indirectly harm the organization
Presenteeism - ANSWERSAttending scheduled work when one's capacity to perform is
significantly diminished by illness or other factors
, Types of individual behavior - ANSWERSTask Performance; Organizational Citizenship;
Counterproductive behavior; joining/staying with the organization; maintaining
attendance
Personality - ANSWERSThe relatively enduring pattern of thoughts, emotions, and
behaviors that characterize a person, along with the psychological processes behind
those characteristics
Five-factor model - ANSWERSThe five broad dimensions representing most personality
traits; conscientiousness, emotional stability, openness to experience, agreeableness,
and extroversion
conscientiousness - ANSWERSA personality dimension describing people who are
organized, dependable, goal-focused, thorough, disciplined, methodical, and industrious
Neuroticism - ANSWERSA personality dimension describing people who tend to be
anxious, insecure, self-conscious, depressed and temperamental
Extraversion - ANSWERSA personality dimension describing people who are outgoing,
talkative, sociable, and assertive
Myers-Briggs Type Indicator - ANSWERSAn instrument designed to measure the
elements of Jungian personality theory, particularly preferences regarding perceiving
and judging information
Values - ANSWERSStable, evaluative beliefs that guide our preferences
Perception - ANSWERSThe process of receiving information about, and making sense
of, the world around us
Selective attention - ANSWERSThe process of attending to some information received
by our senses and ignoring other information
Confirmation bias - ANSWERSThe process of screening out information that is contrary
to our values and assumptions and to more readily accept confirming information
Stereotyping - ANSWERSThe process of assigning traits to people based on their
membership in a social category
Attribution Process - ANSWERSThe perceptual process of deciding whether an
observed behavior or event is caused largely by internal or external factors
Self-serving bias - ANSWERSThe tendency to attribute our favorable outcomes to
internal factors and our failures to external factors
