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Apple Device Support Certification – 2025/2026 | 100 Solved Questions & Answers | Backup, iCloud, AirDrop, Recovery

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This document provides a full set of 100 solved multiple-choice questions and answers for the Apple Device Support Certification Exam, updated for the 2025/2026 certification cycle. The content is designed to reflect the official certification structure, offering clear, correct responses with concise rationales for each question. The material covers essential Apple device support competencies, including iCloud and computer-based backup methods, data migration, factory reset procedures, Apple Configurator usage, restoring and reviving iOS/macOS devices, SIM management, Wi-Fi and hotspot connectivity, AirDrop configuration, Apple ID and recovery key settings, location services, sysdiagnose logging, and macOS Recovery and Safe Mode procedures. This resource is ideal for students, trainees, or professionals enrolled in: – Information Technology programs – Mobile Device Management courses – Apple Certified Support Professional (ACSP) preparation – Technical support roles in schools, universities, and corporate environments It is particularly useful for institutions that provide Apple device training or certification, such as community colleges, technical universities, and IT-focused academic programs across the U.S., including those aligned with Apple-authorized training providers. Keywords: Apple support certification, iCloud backup, iPhone restore, Apple Configurator, macOS recovery, sysdiagnose, Find My iPhone, AirDrop, SIM management, data migration, Personal Hotspot, Wi-Fi settings, device security, Apple ID, recovery key, Safe Mode, iOS troubleshooting, Apple training, mobile device support, technical support exam

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Uploaded on: November 5, 2025
Number of pages: 28
Written in: 2025/2026
Type: Exam (elaborations)
Contains: Questions & answers

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apple device support certification

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Apple Device Support Certification
2025/2026 Exam Questions and Answers
| 100% Solved

What do you need to back up your iPhone or iPad using iCloud?

A. Available iCloud storage space

B. Encryption Key

C. USB or USB-C to Lightening cable - 🧠 ANSWER ✔✔A. Available iCloud

Storage Space

Make sure you have enough iCloud storage space for your data and

content

True or False?

,iCloud automatically backs up your iPhone or iPad everyday. - 🧠 ANSWER

✔✔True.

After you set up iCloud backup, your iPhone or iPad automatically backs up

every day as long as you connect it to a Wi-Fi network and a power source

and lock the screen.

What should you do to back up to a computer?

A. Connect to Wi-Fi

B. Encrypt your backup

C. Manually initiate the backup - 🧠 ANSWER ✔✔C. Manually initiate the

backup

When you use a computer to back up your iPhone or iPad, you must

manually initiate the backup

What must you do when you create an encrypted backup on your

computer?

, A. Reformat the startup disk

B. Store the password somewhere safe

C. Update Startup Security settings - 🧠 ANSWER ✔✔B. Store the password

somewhere safe

If you create an encrypted backup, write down the password and store it

somewhere safe. You have no way to recover encrypted backups without

this password.

Which accessory do you need to migrate data from one iPhone to another

using a wired connection?

A. USB-C to USB Adapter

B. Lightning to USB Camera Adapter

C. Lightning to USB 3 Camera Adapter - 🧠 ANSWER ✔✔C. Lightning to

USB 3 Camera Adapter

COPYRIGHT©PROFFKERRYMARTIN 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
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Apple Device Support Certification – 2025/2026 | 100 Solved Questions & Answers | Backup, iCloud, AirDrop, Recovery

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