EFD Recert
The caller reports that a factory worker's whole arm is currently trapped in a conveyor belt system. No
hazardous materials are involved. What is the most appropriate Determinant Code? - Answer-58D1
.
An effective quality improvement program includes case review, feedback, and: - Answer-Continuing
dispatch education (CDE)
Upon recognizing a fireground communication breakdown, the EFD should: - Answer-intervene to
ensure the correct message is received.
Public safety agencies that fail to take appropriate remedial action against employees who demonstrate
poor performance may be found liable for the employee's inappropriate actions based on the legal
concept of: - Answer-Negligent Retention
What is the most appropriate Chief Complaint Protocol to use when the caller reports that a freight train
has derailed and caught fire? - Answer-70: Train and Rail Collision/Derailment
.
The Gap Theory suggests that: - Answer-silent "gaps" during the calltaking process can elevate caller
anxiety.
The International Academy of Emergency Fire Dispatch considers the first Incident Commander to be: -
Answer-the EFD handling the call.
The caller reports that two elevator maintenance workers are trapped under an elevator car and they
are both injured. What is the most appropriate Determinant Code? - Answer-56-D-2
, The caller reports that a child is trapped in a vehicle trunk. After providing PDIs and addressing
applicable CEI on Protocol 58, what should you do next? - Answer-Go to D-4: Person Trapped in Vehicle
Trunk.
According to Protocol B: Building Evacuation and Health/Life Safety, what should the caller who is
trapped two stories up do after breaking a window and clearing out the glass? - Answer-Exit the window
by going out feet first and then hanging down as far as s/he can before letting go.
Select the best definition for "repetitive persistence" from the following list. - Answer-a calming
technique in which the calltaker repeats a phrase verbatim using a firm but caring tone. The phrase
should include both an action and a reason for the action.
The caller reports that he is stranded in his car in floodwater. In response to the Case Entry Question "Is
the water moving the vehicle or getting deeper inside the vehicle?" the caller reports that the water is
moving the vehicle. What should you do next? - Answer-Initiate dispatch for an 81-E-2 "Vehicle in
floodwater (threatened)" response.
What is the most appropriate Chief Complaint Protocol to use when a caller reports that lightning has
started a WILDLAND fire near her remote cabin? - Answer-Protocol 82:
Vegetation/Wildland/Brush/Grass Fire
.
When using the FPDS, actual response assignments and emergency modes(lights-and-siren vs. no lights-
and-siren) are predetermined by: - Answer-local Fire & Emergency Services Administration.
What is the most appropriate Chief Complaint Protocol to use when the caller reports that a vehicle is
on fire inside a parking structure that is attached to a residential apartment building? - Answer-69:
Structure Fire
The caller reports that a factory worker's whole arm is currently trapped in a conveyor belt system. No
hazardous materials are involved. What is the most appropriate Determinant Code? - Answer-58D1
.
An effective quality improvement program includes case review, feedback, and: - Answer-Continuing
dispatch education (CDE)
Upon recognizing a fireground communication breakdown, the EFD should: - Answer-intervene to
ensure the correct message is received.
Public safety agencies that fail to take appropriate remedial action against employees who demonstrate
poor performance may be found liable for the employee's inappropriate actions based on the legal
concept of: - Answer-Negligent Retention
What is the most appropriate Chief Complaint Protocol to use when the caller reports that a freight train
has derailed and caught fire? - Answer-70: Train and Rail Collision/Derailment
.
The Gap Theory suggests that: - Answer-silent "gaps" during the calltaking process can elevate caller
anxiety.
The International Academy of Emergency Fire Dispatch considers the first Incident Commander to be: -
Answer-the EFD handling the call.
The caller reports that two elevator maintenance workers are trapped under an elevator car and they
are both injured. What is the most appropriate Determinant Code? - Answer-56-D-2
, The caller reports that a child is trapped in a vehicle trunk. After providing PDIs and addressing
applicable CEI on Protocol 58, what should you do next? - Answer-Go to D-4: Person Trapped in Vehicle
Trunk.
According to Protocol B: Building Evacuation and Health/Life Safety, what should the caller who is
trapped two stories up do after breaking a window and clearing out the glass? - Answer-Exit the window
by going out feet first and then hanging down as far as s/he can before letting go.
Select the best definition for "repetitive persistence" from the following list. - Answer-a calming
technique in which the calltaker repeats a phrase verbatim using a firm but caring tone. The phrase
should include both an action and a reason for the action.
The caller reports that he is stranded in his car in floodwater. In response to the Case Entry Question "Is
the water moving the vehicle or getting deeper inside the vehicle?" the caller reports that the water is
moving the vehicle. What should you do next? - Answer-Initiate dispatch for an 81-E-2 "Vehicle in
floodwater (threatened)" response.
What is the most appropriate Chief Complaint Protocol to use when a caller reports that lightning has
started a WILDLAND fire near her remote cabin? - Answer-Protocol 82:
Vegetation/Wildland/Brush/Grass Fire
.
When using the FPDS, actual response assignments and emergency modes(lights-and-siren vs. no lights-
and-siren) are predetermined by: - Answer-local Fire & Emergency Services Administration.
What is the most appropriate Chief Complaint Protocol to use when the caller reports that a vehicle is
on fire inside a parking structure that is attached to a residential apartment building? - Answer-69:
Structure Fire
