CCMP CHANGE CONCEPTS.
Strategic Planning - Explanation: Establishes a vision, components determine the future
state and outlines the activities required to operationalize and sustain the change
Vision Statement - Explanation: Aspirational, future focused, describes the future state,
describes why the change is necessary and the risk of not changing or if the effort is not
successful, and creates the initial and foundational link between strategic planning and
change management
Change Management - Explanation: The discipline that drives adoption and buy-in of
the future state, ensure the organization achieves expected benefits and a return on
investment
Types of Organizational Change - Explanation: Name of a project, new system, process
redesign, merger, acquisition, divesture, policy or procedure update
What Makes Each Change Unique Is How It Affects Individuals and Organizations
With... - Explanation: Value systems, cultural norms, histories, experiences with past
changes, leadership styles, and levels of competency in managing change
Organizational Change - Explanation: Assess and understand - current cultural
attributes, prioritization of change initiatives, shared vision and strategic intent for the
change, new or modified business processes or systems, structure and individual roles
needed to support and reinfice the change efforts, and facilitation of organizations and
stakeholders to adopt and prepare for the future state
Individual Change - Explanation: Assess and understand - unique perspectives, biases,
motivations, behaviors, resistance, and reactions to increase acceptance and
commitment
Sponsorship and Active Leadership - Explanation: Ensures successful change and
coaches an individual through personal transition
1
APPHIA - Crafted with Care and Precision for Academic Excellence.
, Change Management Lead - Explanation: Accountable for the change strategy, direct
day-to-day control over change management team, schedule, budget and resources,
and serves as the primary liaison to the Sponsor, PM, Leadership, Project Team, and
Stakeholder
Change Practitioner - Explanation: Responsible for the coordination, application and
tracking of change management activities and tools
Change Management Team - Explanation: Group of individuals who work together to
facilitate change management activities, and ensure activities are completed, feedback
gathered, training is conducted, and communications are delivered
Change Agent - Explanation: Functional / social leaders, middle management or subject
matter experts who actively engages with others and provides feedback on change
activities, models the desired behaviors
Change Capacity and Capability - Explanation: Can vary greatly from one organization
to another
Organizational Culture Influences - Explanation: The Change Strategy
Successful Adoption and Implementation of Change - Explanation: Increases when the
organization's structure, processes and people are continually aligned to a common
purpose and goal
Change Management Applies the Following to transition an individual or group from
current state to future state to achieve expected benefits and organizational objectives -
Explanation: Knowledge, Skills, Abilities, Methodologies, Processes, Tools, and
Techniques
2
APPHIA - Crafted with Care and Precision for Academic Excellence.
Strategic Planning - Explanation: Establishes a vision, components determine the future
state and outlines the activities required to operationalize and sustain the change
Vision Statement - Explanation: Aspirational, future focused, describes the future state,
describes why the change is necessary and the risk of not changing or if the effort is not
successful, and creates the initial and foundational link between strategic planning and
change management
Change Management - Explanation: The discipline that drives adoption and buy-in of
the future state, ensure the organization achieves expected benefits and a return on
investment
Types of Organizational Change - Explanation: Name of a project, new system, process
redesign, merger, acquisition, divesture, policy or procedure update
What Makes Each Change Unique Is How It Affects Individuals and Organizations
With... - Explanation: Value systems, cultural norms, histories, experiences with past
changes, leadership styles, and levels of competency in managing change
Organizational Change - Explanation: Assess and understand - current cultural
attributes, prioritization of change initiatives, shared vision and strategic intent for the
change, new or modified business processes or systems, structure and individual roles
needed to support and reinfice the change efforts, and facilitation of organizations and
stakeholders to adopt and prepare for the future state
Individual Change - Explanation: Assess and understand - unique perspectives, biases,
motivations, behaviors, resistance, and reactions to increase acceptance and
commitment
Sponsorship and Active Leadership - Explanation: Ensures successful change and
coaches an individual through personal transition
1
APPHIA - Crafted with Care and Precision for Academic Excellence.
, Change Management Lead - Explanation: Accountable for the change strategy, direct
day-to-day control over change management team, schedule, budget and resources,
and serves as the primary liaison to the Sponsor, PM, Leadership, Project Team, and
Stakeholder
Change Practitioner - Explanation: Responsible for the coordination, application and
tracking of change management activities and tools
Change Management Team - Explanation: Group of individuals who work together to
facilitate change management activities, and ensure activities are completed, feedback
gathered, training is conducted, and communications are delivered
Change Agent - Explanation: Functional / social leaders, middle management or subject
matter experts who actively engages with others and provides feedback on change
activities, models the desired behaviors
Change Capacity and Capability - Explanation: Can vary greatly from one organization
to another
Organizational Culture Influences - Explanation: The Change Strategy
Successful Adoption and Implementation of Change - Explanation: Increases when the
organization's structure, processes and people are continually aligned to a common
purpose and goal
Change Management Applies the Following to transition an individual or group from
current state to future state to achieve expected benefits and organizational objectives -
Explanation: Knowledge, Skills, Abilities, Methodologies, Processes, Tools, and
Techniques
2
APPHIA - Crafted with Care and Precision for Academic Excellence.
