BUSA2108 midterm Exam 2026
Questions and Answers
All of the following are barriers to listening except
Physical barriers
Psychological barriers
Language barriers
Silencing competing
sounds - Correct answer-Silencing competing sounds
Which of the following are skills employers want in new hires?
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,Soft skills
Professionalism
Appreciation of diversity
Writing skills
All of the above - Correct answer-All of the above
All of the following behaviors are unprofessional except
Having incomplete sentences in work emails
Using your cell phone or tablet to text during a meeting or face to face
conversation
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,Texting a client when you believe a phone call would bother others
Using slang or uptalk - Correct answer-Texting a client when you believe a phone
call would bother others
Which of the following represents the information age workplace?
Increasing importance on working in a traditional 9-5 office
Increased need for intercultural awareness
Expanding management hierarchies
Increased individualized work - Correct answer-Increased need for intercultural
awareness
According to the text, which of the following is true about listening?
More than 50% of our work time is spent listening.
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, Immediately following a 10 minute presentation, people only recall about 50% of
what they heard.
Some researchers suggest we only listen at about 25-50% efficiency.
None of the above are accurate statistics.
Answers 1-3 are all accurate - Correct answer-Answers 1-3 are all accurate
You arrive to a meeting 10 minutes late. You walk into the room in the middle of a
presentation you were suppose to take notes on. You have sent what kind of
negative message?
Semantic
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Questions and Answers
All of the following are barriers to listening except
Physical barriers
Psychological barriers
Language barriers
Silencing competing
sounds - Correct answer-Silencing competing sounds
Which of the following are skills employers want in new hires?
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
,Soft skills
Professionalism
Appreciation of diversity
Writing skills
All of the above - Correct answer-All of the above
All of the following behaviors are unprofessional except
Having incomplete sentences in work emails
Using your cell phone or tablet to text during a meeting or face to face
conversation
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
,Texting a client when you believe a phone call would bother others
Using slang or uptalk - Correct answer-Texting a client when you believe a phone
call would bother others
Which of the following represents the information age workplace?
Increasing importance on working in a traditional 9-5 office
Increased need for intercultural awareness
Expanding management hierarchies
Increased individualized work - Correct answer-Increased need for intercultural
awareness
According to the text, which of the following is true about listening?
More than 50% of our work time is spent listening.
©COPYRIGHT 2025, ALL RIGHTS RESERVED 3
, Immediately following a 10 minute presentation, people only recall about 50% of
what they heard.
Some researchers suggest we only listen at about 25-50% efficiency.
None of the above are accurate statistics.
Answers 1-3 are all accurate - Correct answer-Answers 1-3 are all accurate
You arrive to a meeting 10 minutes late. You walk into the room in the middle of a
presentation you were suppose to take notes on. You have sent what kind of
negative message?
Semantic
©COPYRIGHT 2025, ALL RIGHTS RESERVED 4
