INS3707 OCT/NOV EXAM 2025 (Answer Guide) – Due 24 October 2025

INS3707 OCT/NOV EXAM 2025 (Answer Guide) – Due 24 October 2025 VERIFIED AND CERTIFIED ANSWERS. WRITTEN IN REQUIRED FORMAT AND WITHIN GIVEN GUIDELINES. IT IS GOOD TO USE AS A GUIDE AND FOR REFERENCE, NEVER PLAGARIZE. Thank you and success in your academics. UNISA, 2025 INS3707 OCT/NOV EXAM 2025 (Answer Guide) – Due 24 October 2025 Information Organisation and Retrieval Question 1 (25 marks) Scenario: You are a librarian in an academic library in Limpopo Province. A postgraduate student (Honours in Library and Information Science at the University of Venda) is researching records management practices in local municipalities and needs help to conduct a literature search for their literature review chapter. Question: How will you go about searching for information for the user to meet their information needs? Use practical examples of keywords, search strategies, and results from online sources. Model Answer (Exam Format) As a professional librarian, my primary responsibility is to assist users in locating, accessing, and evaluating relevant scholarly information efficiently and ethically. In this case, the user’s topic focuses on records management practices in local municipalities, which requires a systematic and evidence-based information search strategy. 1. Understanding the User’s Information Needs Before conducting the search, I would conduct a reference interview to clarify the user’s specific research focus, scope, and requirements. This helps determine whether the user needs theoretical studies, case studies, South African municipal data, or comparative international studies. According to Bawden and Robinson (2020), a thorough understanding of the information need forms the foundation for an effective search strategy because it aligns user expectations with available resources. Key clarifying questions would include: • What time frame should the literature cover? • Should the focus be on South African municipalities or global best practices? • Which types of sources are preferred (peer-reviewed journals, theses, government reports)?