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INS3707 OCT/NOV EXAM 2025 (Answer Guide) – Due 24 October 2025

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INS3707 OCTNOV EXAM 2025 (Answer Guide) – Due 24 October 2025 INS3707 OCT/NOV EXAM 2025 (Answer Guide) – Due 24 October 2025 Information Organisation and Retrieval Question 1 (25 marks) Scenario: You are a librarian in an academic library in Limpopo Province. A postgraduate student (Honours in Library and Information Science at the University of Venda) is researching records management practices in local municipalities and needs help to conduct a literature search for their literature review chapter. Question: How will you go about searching for information for the user to meet their information needs? Use practical examples of keywords, search strategies, and results from online sources. Model Answer (Exam Format) As a professional librarian, my primary responsibility is to assist users in locating, accessing, and evaluating relevant scholarly information efficiently and ethically. In this case, the user’s topic focuses on records management practices in local municipalities, which requires a systematic and evidence-based information search strategy. 1. Understanding the User’s Information Needs Before conducting the search, I would conduct a reference interview to clarify the user’s specific research focus, scope, and requirements. This helps determine whether the user needs theoretical studies, case studies, South African municipal data, or comparative international studies. According to Bawden and Robinson (2020), a thorough understanding of the information need forms the foundation for an effective search strategy because it aligns user expectations with available resources. Key clarifying questions would include: • What time frame should the literature cover? • Should the focus be on South African municipalities or global best practices? • Which types of sources are preferred (

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Uploaded on
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INS3707 OCT/NOV
EXAM 2025 (Answer
Guide) – Due 24
October 2025
QUESTIONS & ANSWERS




, INS3707
OCT/NOV 2025
UNIVERSITY EXAMINATIONS




OCTOBER/ NOVEMBER 2025


INS3707

Information Organisation and Retrieval

Total: 100 Marks


Opening date and time: 24 October at 08:00
Submission date and time: 24 October at 16:00


EXAMINERS:

FIRST: Ms. PP Sebjeng
SECOND: Dr M Molaudi
EXTERNAL: Dr LS Ledwaba

This paper consists of 5 pages.
Instructions:
1. Answer ALL questions.
2. Number your questions correctly.
3. Ensure that you use authoritative sources to support your answers. In-text references should
be provided as well as a list of references. All sources referred to in your answers must also
be included in your list of references.
4. DO NOT copy verbatim from any source (s) without acknowledging the source.
5. Upload your answer scripts in a single PDF file. If you submit more than one answer file,
then only the last file uploaded and submitted will be marked.
6. DO NOT password protect the examination answer file.
7. Upload your exam answer file on myModules site for the module that you are writing. This
should be done under the relevant assessment shell.
8. Ensure that you tick the honesty declaration pledge before uploading your answer script.




[SCROLL TO THE NEXT PAGE]

, INS3707
OCT/NOV 2025


Additional student instructions

9. Students must upload their answer scripts in a single PDF file on the official myExams
platform (answer scripts must not be password protected or uploaded as “read-only” files).
10. NO e-mailed scripts will be accepted.
11. Students are advised to preview submissions (answer scripts) to ensure legibility and that
the correct answer script file has been uploaded.
12. Students are permitted to resubmit their answer scripts should their initial submission be
unsatisfactory. Resubmissions after the closing time of the examination are not permitted.
13. Incorrect file format and uncollated answer scripts will not be considered.
14. Wrong answer scripts that are uploaded, that is, any file other than the exam answer script
(e.g., uploading the exam question paper instead of the exam answer script) will not be
marked and no opportunity will be granted for resubmission.
15. A mark awarded for an incomplete submission will be the student’s final mark. No
opportunity for resubmission will be granted.
16. A mark awarded for an illegible scanned submission will be the student’s final mark. No
opportunity for resubmission will be granted.
17. Only the last answer file uploaded within the stipulated submission duration period will be marked.
18. Submissions will only be accepted from registered student accounts.
19. Students must complete the online declaration of their work when submitting. Students
suspected of dishonest conduct during the examinations will be subjected to disciplinary
processes.
20. Students may not communicate with other students or request assistance from other
students during examinations. The use of Telegram, WhatsApp or any other instant
messaging services with any other person are strictly prohibited.
21. Plagiarism is a violation of academic integrity, and students who plagiarise or copy
verbatim from published work will be in violation of the Policy on Academic Integrity and the
Student Disciplinary Code and may be referred to a disciplinary hearing. Unisa has zero
tolerance for plagiarism and/or any other forms of academic dishonesty.
22. Listening to audio (music) and making use of audio-to-text software is strictly prohibited
during your examination session unless such usage of the software is related to a student’s



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