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HRM3701 October/November (EXAM PORTFOLIO) Semester 2 2025 - Due 27 October 2025

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Applied Human Resource Management Competencies - HRM3701 October November Exam Portfolio Semester 2 2025 - Due 27 October 2025; 100 % TRUSTED workings, Expert Solved, Explanations and Solutions. For assistance call or W.h.a.t.s.a.p.p us on ...(.+.2.5.4.7.7.9.5.4.0.1.3.2)........... Task 1: [12] R&S provide you with a newspaper clipping (see page 5). To understand the environmental factors (both internal and external) that influence R&S, conduct a SWOT and a PESTLE analysis. In your answers consider all the issues mentioned in the newspaper clipping and consider other South African issues not necessarily mentioned in the clipping. (12) Task 2: [18] To protect their reputation in the labour market following the article published in The Johannesburg Times, R&S issued a press release highlighting their corporate social responsibility campaign (see page 6). Considering employer attractiveness theory, answer the following questions: 1. 2. Analyse how at least two CSR initiatives contribute to R& S’s external employer brand and attractiveness to potential employees, making reference to the employer attractiveness framework (by Berthon et al., 2005). (9) Critically evaluate the limitations of relying on CSR initiatives alone to offset negative workplace practices. (3) 3. 4. Propose one evidence-based recommendation for how R&S could more effectively integrate CSR into its internal strategy to enhance both reputation and employee experience. (3) Within your HR consultant role, provide recruitment guidelines that R&S could implement to attract top graduate talent in light of its CSR positioning. (3)

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Uploaded on
October 16, 2025
Number of pages
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Written in
2025/2026
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HRM3701
OCT/NOV PORTFOLIO 2025

UNIQUE NO.
DUE DATE: 27 OCTOBER 2025

, Applied Human Resource Management Competencies

Task 1: SWOT and PESTLE Analysis of Rise & Shine Call Centre (R&S)

1.1 SWOT Analysis

Strengths

 Established client base and reputation: R&S services well-known financial
and retail clients, positioning it competitively within South Africa’s growing
outsourcing industry.
 Modern infrastructure: The company operates from a modern Sandton facility
equipped with advanced communication technology, enhancing efficiency and
client confidence.
 Diverse workforce: R&S employs staff from varied backgrounds, which
encourages innovation and customer insight across demographics.
 CSR engagement: Initiatives such as school computer labs and scholarships
create a positive public image and potential goodwill among stakeholders.

Weaknesses

 Toxic work culture and poor employee relations: Allegations of exploitation,
excessive working hours, and suppressed union rights indicate weak HR
governance and poor internal communication.
 High employee turnover and absenteeism: These reflect low morale, stress,
and disengagement, leading to productivity loss and higher recruitment costs.
 Lack of fair remuneration practices: Claims of unpaid overtime and unlawful
salary deductions suggest non-compliance with South African labour legislation
(e.g. Basic Conditions of Employment Act 75 of 1997).
 Restrictive employment contracts: Two-year lock-in clauses reduce flexibility
and damage employer reputation among jobseekers.

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