SCM 545 Final Exam Questions with Correct Answers Latest Update 2025-2026
Supply chain management can best be described by _____ - Answers the management of
upstream and downstream relationships with suppliers and customers to deliver superior
customer value at less cost to the supply chain as a whole.
Which of the following companies refers to itself as a "technology company merged with a
supply chain"? - Answers Amazon
How does supply chain management create value? - Answers form, time, place, exchange
The "Great Divide" in supply chain management occurs between _______ - Answers demand-
generating activities and demand-fulfilling activities.
What megatrend will greatly challenge supply chain managers? (Select all that apply.) - Answers
1) Disruptive technology 2) Increasing gaps in talents and skills 3) Geopolitical and social
changes
What is the ideal situation for companies as they seek to create a competitive advantage
through SCM? - Answers productivity and value leader
Why has supply chain management recently received more recognition? - Answers 1) Better
recognition of how supply chain creates value for a company
2)Evolution of the concept of integrated supply chain management
3)Increasing name recognition by the media and the general public
All of the above
Supply chains are primarily about cost reduction activities. - Answers False
It is natural within organizations for functions to cooperate for the good of the overall
organization. - Answers False
What part of the Supply Chain Operations Reference (SCOR) model involves purchasing
materials or services? - Answers Source
What can arise from supply chains that produce large batch sizes with weeks or months before
the customer wants the products? - Answers 1) Customers don't want the items.
2) The items are in places and at times customers don't want them.
3) Unsold products are sold at reduced prices or scrapped altogether.
All are correct
The concept of bending the chain refers to _____ - Answers collaborating across sourcing,
, manufacturing, and delivery to achieve overall goals.
Which of the following would be an appropriate metric for a senior-level supply chain executive
who is managing an integrated supply chain? - Answers cash-to-cash cycle
Which functional organization would typically adopt the key metric of the lowest unit cost of
production? - Answers manufacturing
Should all customers receive the same level of customer service? - Answers No
Which of the choices below is not one of the three broad types of customer classifications that
can be used to help a company properly segment its supply chain? - Answers Value
Which of the choices below is not one of the ways that companies can use to foster an
integrated approach to supply chain management? - Answers finance-driven organization
Issues of dis-integration happen both within the supply chain and in its relationship with other
business functions. - Answers True
The supply chain value proposition framework represents the interactions among which of the
following? - Answers revenues, costs, and assets
What has been the traditional top priority of supply chain organizations in most companies? -
Answers cutting costs
Which of these is an example of a "tax haven"? - Answers a country or jurisdiction with very low
corporate taxes
Which of these actions will most directly lead to more cash on hand for an organization? -
Answers Reduce time for collection of accounts receivable
How can a supply chain positively affect the finances of a business? - Answers 1) Increase
revenue by providing better service
2) Redesign the network to better utilize company assets
3) Lower operational costs
All are correct
Which measurement would likely rise if the supply chain team secured a supplier that provided a
new, popular technology to include in the company's product? - Answers revenue
Which measurement would likely rise if the supply chain team was able to partner with a
logistics provider to use the company-owned trucks and distribution center for more hours per
week? - Answers asset utilization
Which measurement would likely lower if the supply chain team used less raw material through
Supply chain management can best be described by _____ - Answers the management of
upstream and downstream relationships with suppliers and customers to deliver superior
customer value at less cost to the supply chain as a whole.
Which of the following companies refers to itself as a "technology company merged with a
supply chain"? - Answers Amazon
How does supply chain management create value? - Answers form, time, place, exchange
The "Great Divide" in supply chain management occurs between _______ - Answers demand-
generating activities and demand-fulfilling activities.
What megatrend will greatly challenge supply chain managers? (Select all that apply.) - Answers
1) Disruptive technology 2) Increasing gaps in talents and skills 3) Geopolitical and social
changes
What is the ideal situation for companies as they seek to create a competitive advantage
through SCM? - Answers productivity and value leader
Why has supply chain management recently received more recognition? - Answers 1) Better
recognition of how supply chain creates value for a company
2)Evolution of the concept of integrated supply chain management
3)Increasing name recognition by the media and the general public
All of the above
Supply chains are primarily about cost reduction activities. - Answers False
It is natural within organizations for functions to cooperate for the good of the overall
organization. - Answers False
What part of the Supply Chain Operations Reference (SCOR) model involves purchasing
materials or services? - Answers Source
What can arise from supply chains that produce large batch sizes with weeks or months before
the customer wants the products? - Answers 1) Customers don't want the items.
2) The items are in places and at times customers don't want them.
3) Unsold products are sold at reduced prices or scrapped altogether.
All are correct
The concept of bending the chain refers to _____ - Answers collaborating across sourcing,
, manufacturing, and delivery to achieve overall goals.
Which of the following would be an appropriate metric for a senior-level supply chain executive
who is managing an integrated supply chain? - Answers cash-to-cash cycle
Which functional organization would typically adopt the key metric of the lowest unit cost of
production? - Answers manufacturing
Should all customers receive the same level of customer service? - Answers No
Which of the choices below is not one of the three broad types of customer classifications that
can be used to help a company properly segment its supply chain? - Answers Value
Which of the choices below is not one of the ways that companies can use to foster an
integrated approach to supply chain management? - Answers finance-driven organization
Issues of dis-integration happen both within the supply chain and in its relationship with other
business functions. - Answers True
The supply chain value proposition framework represents the interactions among which of the
following? - Answers revenues, costs, and assets
What has been the traditional top priority of supply chain organizations in most companies? -
Answers cutting costs
Which of these is an example of a "tax haven"? - Answers a country or jurisdiction with very low
corporate taxes
Which of these actions will most directly lead to more cash on hand for an organization? -
Answers Reduce time for collection of accounts receivable
How can a supply chain positively affect the finances of a business? - Answers 1) Increase
revenue by providing better service
2) Redesign the network to better utilize company assets
3) Lower operational costs
All are correct
Which measurement would likely rise if the supply chain team secured a supplier that provided a
new, popular technology to include in the company's product? - Answers revenue
Which measurement would likely rise if the supply chain team was able to partner with a
logistics provider to use the company-owned trucks and distribution center for more hours per
week? - Answers asset utilization
Which measurement would likely lower if the supply chain team used less raw material through
