Test Bank for Organizational Behavior, 19th Edition by
Stephen P. Robbins & Timothy A. Judge
Test Bank: Organizational Behavior, 19th Edition (Robbins & Judge)
Chapter 1: What is Organizational Behavior?
1. What is the primary goal of the field of Organizational Behavior (OB)?
a) To maximize shareholder profits.
b) To replace all management functions with software.
c) To understand and influence human behavior in organizations.
d) To create standardized policies for all companies.
2. True or False: Organizational Behavior is built solely from the
discipline of psychology.
a) True
b) False
3. Which of the following is NOT considered a core topic of OB?
a) Motivation
b) Power and Politics
, c) Supply Chain Logistics
d) Organizational Culture
Chapter 2: Diversity in Organizations
4. Discrimination that is overt and clear, such as making derogatory
remarks, is known as:
a) Sexual harassment
b) Intimidation
c) Exclusion
d) Discriminatory policies or practices
5. What does the "biographical characteristic" age, as studied in OB, most
reliably predict?
a) Productivity
b) Job Satisfaction
c) Creativity
d) Turnover
6. True or False: Intellectual abilities are the abilities needed to perform
mental activities and are a key predictor of performance in most jobs.
a) True
b) False
,Chapter 3: Attitudes and Job Satisfaction
7. The degree to which a person identifies with their job, actively
participates in it, and considers their performance important to self-
worth is:
a) Job involvement
b) Psychological empowerment
c) Organizational commitment
d) Perceived organizational support
8. Which of the following is the strongest correlation found between job
satisfaction and other workplace factors?
a) Job Satisfaction and Productivity
b) Job Satisfaction and Turnover
c) Job Satisfaction and Absenteeism
d) Job Satisfaction and Life Satisfaction
9. The theory that employees' attitudes and behavior are a response to
their management's treatment is the core of:
a) Social Exchange Theory
b) Dispositional Theory
, c) Two-Factor Theory
d) Equity Theory
Chapter 4: Emotions and Moods
10.Which of the following is an example of an emotion, rather than a
mood?
a) A general sense of calm over the week.
b) A feeling of anger directed at a specific coworker.
c) A pervasive feeling of sadness for a month.
d) A cheerful disposition.
11.The ability to detect and to manage emotional cues and information is
known as:
a) Positive Affect
b) Emotional Intelligence
c) Emotional Labor
d) Affective Events Theory
12.True or False: According to Affective Events Theory (AET), emotions
are a primary driver of job satisfaction.
a) True
b) False
Stephen P. Robbins & Timothy A. Judge
Test Bank: Organizational Behavior, 19th Edition (Robbins & Judge)
Chapter 1: What is Organizational Behavior?
1. What is the primary goal of the field of Organizational Behavior (OB)?
a) To maximize shareholder profits.
b) To replace all management functions with software.
c) To understand and influence human behavior in organizations.
d) To create standardized policies for all companies.
2. True or False: Organizational Behavior is built solely from the
discipline of psychology.
a) True
b) False
3. Which of the following is NOT considered a core topic of OB?
a) Motivation
b) Power and Politics
, c) Supply Chain Logistics
d) Organizational Culture
Chapter 2: Diversity in Organizations
4. Discrimination that is overt and clear, such as making derogatory
remarks, is known as:
a) Sexual harassment
b) Intimidation
c) Exclusion
d) Discriminatory policies or practices
5. What does the "biographical characteristic" age, as studied in OB, most
reliably predict?
a) Productivity
b) Job Satisfaction
c) Creativity
d) Turnover
6. True or False: Intellectual abilities are the abilities needed to perform
mental activities and are a key predictor of performance in most jobs.
a) True
b) False
,Chapter 3: Attitudes and Job Satisfaction
7. The degree to which a person identifies with their job, actively
participates in it, and considers their performance important to self-
worth is:
a) Job involvement
b) Psychological empowerment
c) Organizational commitment
d) Perceived organizational support
8. Which of the following is the strongest correlation found between job
satisfaction and other workplace factors?
a) Job Satisfaction and Productivity
b) Job Satisfaction and Turnover
c) Job Satisfaction and Absenteeism
d) Job Satisfaction and Life Satisfaction
9. The theory that employees' attitudes and behavior are a response to
their management's treatment is the core of:
a) Social Exchange Theory
b) Dispositional Theory
, c) Two-Factor Theory
d) Equity Theory
Chapter 4: Emotions and Moods
10.Which of the following is an example of an emotion, rather than a
mood?
a) A general sense of calm over the week.
b) A feeling of anger directed at a specific coworker.
c) A pervasive feeling of sadness for a month.
d) A cheerful disposition.
11.The ability to detect and to manage emotional cues and information is
known as:
a) Positive Affect
b) Emotional Intelligence
c) Emotional Labor
d) Affective Events Theory
12.True or False: According to Affective Events Theory (AET), emotions
are a primary driver of job satisfaction.
a) True
b) False
