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MNO2604 Assignment 3 (ANSWERS) Semester 2 2025 - DISTINCTION GUARANTEED

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Well-structured MNO2604 Assignment 3 (ANSWERS) Semester 2 2025 - DISTINCTION GUARANTEED. (DETAILED ANSWERS - DISTINCTION GUARANTEED!)..... WORK STUDY - MNO: SEMESTER 2 ASSIGNMENT 3: PORTFOLIO This assignment consists of practical questions relating to The following concerns a time study that was conducted at your work place. You are required to calculate the basic time, the selected basic time, the actual time, and the standard time for this job. A contingency allowance of 6% is applicable. Work to three (3) decimal places. 4 TIME STUDY ANALYSIS SHEET Element number Observed time Observed rating Basic time Frequency Select basic time Rest allowance % Actual time 1 0.88 100 1/1 10 2 2.04 75 1/1 08 3 1.57 80 1/1 11 4 0.33 110 2/1 09 5 1.44 85 1/2 12 6 1.09 95 1/1 09 7 0.72 100 1/1 10 Total allowed time: Contingency allowance (6%): Standard time: SEMESTER 2: Assignment 3 (PORTFOLIO) = 40 marks 5 ANNEXURE 1 SINGLE COLUMN PROCESS CHART DIVISION: TAKEN BY: SHEET: OF: CHART COMMENCES AT: PRESENT METHOD: PROPOSED METHOD: CHART ENDS AT: DESCRIPTION OF TASK: STEP NO. DETAILS OF OPERATION O P E R. IN S P E CT. D E L A Y T R A N S. S T O RA GE. DISTANCE TIME REMARKS SUMMARY STORAGE TRANSPORT DELAYS INSPECTION NO. TIME: NO. TIME: NO. TIME: NO. TIME: NO. TIME: Method study and Work measurement: (6) Work study consists of two techniques which are method study and work measurement. Method study is conducted first, followed by work measurement. The correct application of these two techniques result in higher productivity for an organisation. You are required to summarise the knowledge which you have gained from studying these two techniques and then develop and provide your own definitions for method study and work measurement. Note that if you provide the definition from your study guide, it will be marked as incorrect. Three marks each will be awarded for the definition of each technique. The following concerns a time study that was conducted at your work place. You are required to calculate the basic time, the selected basic time, the actual time, and the standard time for this job. A contingency allowance of 5% is applicable. Work to two (2) decimal places. Element number Observed time Observed rating Basic time Frequency Actual time 1 2.05 75 1/1 2 1.50 85 2/1 3 1.15 100 1/1 4 1.75 80 1/1 5 2.02 75 1/1 6 1.99 75 1/1 7 1.34 90 2/1 Total actual time: Contingency allowance 5%: Standard time: The following procedure concerns the processing of a home loan application. It consists of the tasks of two bank personnel, namely a home loan consultant and a credit clerk. The home loan consultant: • Receives the application form from the applicant. • Checks the application to ensure that all sections are completed (4.3 minutes). • Places the application form in the out tray to be forwarded to the processing department (0.25 minutes). The credit clerk: • Receives the application the following day. • Contacts the credit bureau to verify the applicant’s credibility (6.90 minutes). • Checks the applicant’s banking details and historical data (8.80 minutes). • Writes a recommendation on the application form (2.50 minutes). • Takes the application form to the home loan consultant (15 metres). The home loan consultant: • Checks the recommendation of the credit clerk (1.50 minutes). • Contacts the applicant to inform him/her of the outcome (3.75 minutes). Required: Read the information provided above and compile a single-column process chart of the above procedure for the processing of a home loan application. See Annexure 1 below for a Word copy of the Single-column process chart. You can also obtain a Word copy of the Single-column process chart on Announcements on the MNO2604 Module site. The goal of conducting method study is to ensure that the current methods of working are investigated with the aim of developing and implementing new and improved methods of working. Method study consists of process charting to chart the present methods of working. There are selected charts which are used during method study investigations. Summarise the knowledge which you have gained from studying the technique method study. Then provide your own explanation of the four of the six symbols used in process charting. Substantiate your answer by illustrating and explaining each symbol. NOTE: You are required to tabulate your answer and explain in your own words. Any photocopy or scans of the symbols will be marked as incorrect. Work study consists of two techniques which are method study and work measurement. Method study is conducted first, followed by work measurement. The correct application of these two techniques result in higher productivity for an organisation. You are required to summarise the knowledge which you have gained from studying these two techniques and then develop and provide your own definitions for method study and work measurement. Note that if you provide the definition from your study guide, it will be marked as incorrect. Three marks each will be awarded for the definition of each technique.

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Uploaded on
October 8, 2025
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Written in
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MNO2604
Assignment 3 PORTFOLIO Semester 2 2025
2 2025
Unique Number:
Due date: 10 October 2025
QUESTION 1

From studying method study and work measurement, I have learned that both techniques
aim to improve productivity and efficiency in the workplace. Method study focuses on
analysing and improving the way work is done by examining every step in a process to
eliminate unnecessary actions and simplify tasks. It ensures that resources such as labour,
materials, and machines are used in the best possible way. Work measurement, on the
other hand, determines how long a trained worker should take to complete a specific task. It
provides time standards that help managers evaluate performance, plan workloads, and
identify areas for improvement. Together, these two techniques help organisations reduce
costs, increase output, and maintain consistent quality.

Own definition of Method Study:

Method study is the careful observation and analysis of how work is done to design a
simpler, faster, and more effective way of performing a task, ensuring the best use of
resources.

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QUESTION 1

From studying method study and work measurement, I have learned that both
techniques aim to improve productivity and efficiency in the workplace. Method study
focuses on analysing and improving the way work is done by examining every step
in a process to eliminate unnecessary actions and simplify tasks. It ensures that
resources such as labour, materials, and machines are used in the best possible
way. Work measurement, on the other hand, determines how long a trained worker
should take to complete a specific task. It provides time standards that help
managers evaluate performance, plan workloads, and identify areas for
improvement. Together, these two techniques help organisations reduce costs,
increase output, and maintain consistent quality.

Own definition of Method Study:

Method study is the careful observation and analysis of how work is done to design a
simpler, faster, and more effective way of performing a task, ensuring the best use of
resources.

Own definition of Work Measurement:

Work measurement is the process of determining the time a skilled worker should
take to complete a task under normal working conditions, allowing organisations to
set performance standards and improve productivity.




QUESTION 2

Symbols Used in Method Study

Symbol & Name Meaning / Description

Operation Indicates the main step in a procedure. Usually, the part,
material, or product concerned is modified or changed during
an operation. It also applies when information is given or

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