HRD4801 Assignment 4
(COMPLETE ANSWERS)
2025 - DUE 13 October
2025
[Document subtitle]
[School]
[Course title]
, HRD4801 Assignment 4 (COMPLETE ANSWERS) 2025 - DUE 13 October 2025
Course
Strategic Human Resource Development (HRD4801)
Institution
University Of South Africa (Unisa)
Book
Strategic Human Resource Development
HRD4801 Assignment 4 (COMPLETE ANSWERS) 2025 - DUE 13 October 2025; 100% TRUSTED
Complete, trusted solutions and explanations.
QUESTION 1 In a meeting with the Director of Human Resource, the Human Resource (HR)
Clerk outlined the challenges she has been experiencing in her role: “When I started in this
position, the Office Manager did not clearly explain my responsibilities, so I have often been
uncertain exactly what I should prioritise. I also do not receive much guidance or feedback, so I
am never sure whether I am handling my work effectively. In addition to processing employee
records and applications, I am often asked to answer the main office telephone, even though
this duty is normally assigned to the receptionist. I also lose time walking through the building
to scan and send HR documents to other departments, which slows my progress. In addition to
this, staff members regularly ask me to make copies of training or policy materials for them, and
I usually stop what I am doing to fulfil those requests.” 1.1 Identify (5 marks) and describe the
types of performance problems apparent in the HR Clerk’s statement (5 marks). (10) Open
Rubric LEARNING OUTCOMES On completion of this assignment, you should be able to: •
identify and describe the types of performance problems in the mini case study. • make
recommendations on an appropriate performance intervention to address the performance
problems. • describe the Fourth Industrial Revolution • assess the impact of the Fourth
Industrial Revolution on the learning organisation. • discuss the quality management approach
used by the Human Resource Development (HRD) department in an organisation of your choice.
• discuss the reasons for the lack of return on investment (ROI) of an HRD intervention in an
organisation. 2 1.2 Make recommendations on an appropriate performance intervention to
resolve these human performance problems. How would you select your intervention (5
marks)? Justify the intervention that you have selected (5 marks). (10) QUESTION 2 Dlamini
Solutions is a leading global technology company specialising in artificial intelligence, robotics,
and intelligent automation systems. With the rapid advancements associated with the Fourth
(COMPLETE ANSWERS)
2025 - DUE 13 October
2025
[Document subtitle]
[School]
[Course title]
, HRD4801 Assignment 4 (COMPLETE ANSWERS) 2025 - DUE 13 October 2025
Course
Strategic Human Resource Development (HRD4801)
Institution
University Of South Africa (Unisa)
Book
Strategic Human Resource Development
HRD4801 Assignment 4 (COMPLETE ANSWERS) 2025 - DUE 13 October 2025; 100% TRUSTED
Complete, trusted solutions and explanations.
QUESTION 1 In a meeting with the Director of Human Resource, the Human Resource (HR)
Clerk outlined the challenges she has been experiencing in her role: “When I started in this
position, the Office Manager did not clearly explain my responsibilities, so I have often been
uncertain exactly what I should prioritise. I also do not receive much guidance or feedback, so I
am never sure whether I am handling my work effectively. In addition to processing employee
records and applications, I am often asked to answer the main office telephone, even though
this duty is normally assigned to the receptionist. I also lose time walking through the building
to scan and send HR documents to other departments, which slows my progress. In addition to
this, staff members regularly ask me to make copies of training or policy materials for them, and
I usually stop what I am doing to fulfil those requests.” 1.1 Identify (5 marks) and describe the
types of performance problems apparent in the HR Clerk’s statement (5 marks). (10) Open
Rubric LEARNING OUTCOMES On completion of this assignment, you should be able to: •
identify and describe the types of performance problems in the mini case study. • make
recommendations on an appropriate performance intervention to address the performance
problems. • describe the Fourth Industrial Revolution • assess the impact of the Fourth
Industrial Revolution on the learning organisation. • discuss the quality management approach
used by the Human Resource Development (HRD) department in an organisation of your choice.
• discuss the reasons for the lack of return on investment (ROI) of an HRD intervention in an
organisation. 2 1.2 Make recommendations on an appropriate performance intervention to
resolve these human performance problems. How would you select your intervention (5
marks)? Justify the intervention that you have selected (5 marks). (10) QUESTION 2 Dlamini
Solutions is a leading global technology company specialising in artificial intelligence, robotics,
and intelligent automation systems. With the rapid advancements associated with the Fourth
