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Smart Serve Exam Questions with Detailed
Verified Answers
Beer, Wine and Spirits standard drink Ans: beer-12oz 5% wine-5oz 12% spirits-
1.5oz 40%
physical signs of intoxication Ans: appearance, movements & vital signs, energy,
hand eye coordination
mental signs of intoxication Ans: loss of self control, memory, decreased ability to
make good decisions, speech and decreased alertness
social signs of intoxication Ans: how they interact with you and others
the traffic light system Ans: red=multiple signs of intoxication, cannot be served
alcohol
yellow=assess customer, beginning to show signs
green=no signs of intoxication, BAC 0.05 or less
factors that can impact BAC Ans: body size, body fat, fitness, age, sex, food/non-
alcoholic drinks, salty foods, drugs, caffeine and carbonated drinks
BAC definition Ans: mg of alcohol in 100ml of blood
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Liquor license and control act, 2019 (LLCA) regulations Ans: service times, service
rules, alcohol service, licensed area, maximum capacity and sandy's law
hours for sale/service in licensed establishments Ans: 9am-2am everyday, dec 31 is
9am-3am
hours for sale/delivery of liquor Ans: 9am-11pm
only sell/serve alcohol bought from? Ans: LCBO, beer store or manufacturers retail
stores
ancillary areas Ans: license applies to whole premises so customer can move around
with drinks in approved areas
even when max capacity, who can enter Ans: AGCO inspectors, law enforcement,
firefighters and government inspectors
what is an endorsement Ans: allows licensed establishments to sell/serve alcohol
under specific circumstances
what is brew pub endorsement Ans: sell/serve beer made and consumed on
premises, customers cannot leave with beer
wine pub endorsement Ans: sell/serve wine made and consumed on premises,
cannot take home unless it's takeout with food.
caterer's endorsement Ans: caterer can sell/serve alcohol off licensed premises.
Event must not be sponsored by the licensee. unserved alcohol must be returned
room service endorsement Ans: sell/serve alcohol to guests in room for overnight
accommodation
Smart Serve Exam Questions with Detailed
Verified Answers
Beer, Wine and Spirits standard drink Ans: beer-12oz 5% wine-5oz 12% spirits-
1.5oz 40%
physical signs of intoxication Ans: appearance, movements & vital signs, energy,
hand eye coordination
mental signs of intoxication Ans: loss of self control, memory, decreased ability to
make good decisions, speech and decreased alertness
social signs of intoxication Ans: how they interact with you and others
the traffic light system Ans: red=multiple signs of intoxication, cannot be served
alcohol
yellow=assess customer, beginning to show signs
green=no signs of intoxication, BAC 0.05 or less
factors that can impact BAC Ans: body size, body fat, fitness, age, sex, food/non-
alcoholic drinks, salty foods, drugs, caffeine and carbonated drinks
BAC definition Ans: mg of alcohol in 100ml of blood
, Page | 2
Liquor license and control act, 2019 (LLCA) regulations Ans: service times, service
rules, alcohol service, licensed area, maximum capacity and sandy's law
hours for sale/service in licensed establishments Ans: 9am-2am everyday, dec 31 is
9am-3am
hours for sale/delivery of liquor Ans: 9am-11pm
only sell/serve alcohol bought from? Ans: LCBO, beer store or manufacturers retail
stores
ancillary areas Ans: license applies to whole premises so customer can move around
with drinks in approved areas
even when max capacity, who can enter Ans: AGCO inspectors, law enforcement,
firefighters and government inspectors
what is an endorsement Ans: allows licensed establishments to sell/serve alcohol
under specific circumstances
what is brew pub endorsement Ans: sell/serve beer made and consumed on
premises, customers cannot leave with beer
wine pub endorsement Ans: sell/serve wine made and consumed on premises,
cannot take home unless it's takeout with food.
caterer's endorsement Ans: caterer can sell/serve alcohol off licensed premises.
Event must not be sponsored by the licensee. unserved alcohol must be returned
room service endorsement Ans: sell/serve alcohol to guests in room for overnight
accommodation