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HRD4801 Assignment 4 (COMPLETE ANSWERS) 2025 - DUE 13 October 2025

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HRD4801 Assignment 4 (COMPLETE ANSWERS) 2025 - DUE 13 October 2025










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HRD4801 Assignment
4 (COMPLETE
ANSWERS) 2025 - DUE
13 October 2025
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, Exam (elaborations)
HRD4801 Assignment 4 (COMPLETE
ANSWERS) 2025 - DUE 13 October 2025
 Course
 Strategic Human Resource Development (HRD4801)
 Institution
 University Of South Africa (Unisa)
 Book
 Strategic Human Resource Development

HRD4801 Assignment 4 (COMPLETE ANSWERS) 2025 - DUE 13 October 2025;
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QUESTION 1 In a meeting with the Director of Human Resource, the Human
Resource (HR) Clerk outlined the challenges she has been experiencing in
her role: “When I started in this position, the Office Manager did not clearly
explain my responsibilities, so I have often been uncertain exactly what I
should prioritise. I also do not receive much guidance or feedback, so I am
never sure whether I am handling my work effectively. In addition to
processing employee records and applications, I am often asked to answer
the main office telephone, even though this duty is normally assigned to the
receptionist. I also lose time walking through the building to scan and send
HR documents to other departments, which slows my progress. In addition to
this, staff members regularly ask me to make copies of training or policy
materials for them, and I usually stop what I am doing to fulfil those
requests.” 1.1 Identify (5 marks) and describe the types of performance
problems apparent in the HR Clerk’s statement (5 marks). (10) Open Rubric
LEARNING OUTCOMES On completion of this assignment, you should be able
to: • identify and describe the types of performance problems in the mini
case study. • make recommendations on an appropriate performance
intervention to address the performance problems. • describe the Fourth
Industrial Revolution • assess the impact of the Fourth Industrial Revolution
on the learning organisation. • discuss the quality management approach
used by the Human Resource Development (HRD) department in an
organisation of your choice. • discuss the reasons for the lack of return on
investment (ROI) of an HRD intervention in an organisation. 2 1.2 Make
recommendations on an appropriate performance intervention to resolve
these human performance problems. How would you select your intervention
(5 marks)? Justify the intervention that you have selected (5 marks). (10)

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