Answers
1. What is the mission state- Legendary Food, Legendary Service
ment?
2. What are our core values? Passion, partnership, integrity, and fun all with purpose
3. What is the story? Hand cut steaks, made from scratch sides, fall off the bone ribs,
legendary margaritas, fresh baked bread, ice cold beer
4. What does G.R.O.W. stand guest right of way
for?
5. What does each letter of Howdy
H.E.A.R.T. stand for? Engage
Arrive
Respond
Thank You
6. What does Howdy mean? Greet - friendly energetic fun
7. What does Engage mean? Drinks/ order - knowledgeable passionate care/concern
8. What does Arrive mean? Apps Salad Entree - proud attentive present
9. What does Respond mean? Maintenance / Service - kind courteous respectful
10. What does Thank you Wrap up - genuine memorable grateful
mean?
11. How long do you have to 15-45 sec
greet a table?
12. How long do you have for 2-3 mins
drinks / order?
, 13. 2 minutes or 2 bites
2/6