Bus 370 week 4 assignment study guide materials
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BUS370
Intervention Selection and Application
BUS370: Organizational Development
Introduction
Organizational Problem:
Center City Hospital is a large outpatient surgery center in a mid-size urban area of Kansas.
The CEO, Director of Nursing (DON), and the HR manager are concerned with a morale
issue amongst the nursing staff of the organization. During the past year, the hospital has
been trying to change the culture to become more profit and patient centered.
Organizational Design:
Full-time staffing of the hospital is operational. This includes the CEO, DON, Human
Resources Management (HRM), Finance, Risk Management, and Unit Managers for each
section of the surgery center. Nursing staff within the center is outsourced and nurses are hired
on as
conditional permanent staff. The doctors are independent contractors with the hospital and are
on yearly contracts.
Challenge and Request Criteria:
The CEO, DON, and the HRM believe the morale of nurses is at an all-time low and the
relationship between doctors, unit managers, and nurses is damaging to the mission of the
hospital. The CEO is concerned about losing physicians due to the lack of leadership skills
, displayed by the unit managers. The unit managers are concerned about the stress level for
the nurses and blame the arrogant behavior of the physicians as the cause of stress.
The CEO, DON, and HRM request an OD intervention for all internal managers with the intent
of developing a common focus of leading a united team. The leadership team requires that this
be
addressed in a one-day workshop and that a visible improvement be seen over the next
12 months.
As defined by the leadership team, the intervention is to develop stronger leadership skills
within the unit manager staffing and must result with visible improvement over the subsequent
12 months.
The initial task will be to utilize the Action Research Model and establish a preliminary plan
for this request. “Action research is a form of self-reflective enquiry undertaken by
participants in social situations (educational situations) in order to improve the rationality and
justice of their own social or educational practices, their understanding of these practices and
the situations in which the practices are carried out” (Ge & Feng, 2012). Strategic planning,
implementation, and consistent monitoring will be indicators of success.
Select an appropriate intervention for your case study
Team Bonding workshops was chosen, and the in-person option, as this is a hospital
with almost all in-person employees. Filtered by most popular, professional development, and
diversity and inclusion narrowed down the options. In current state of limiting particpants, a
combination of virtual and online events will take place, staggered for all to participate in
everything.
100% verified
BUS370
Intervention Selection and Application
BUS370: Organizational Development
Introduction
Organizational Problem:
Center City Hospital is a large outpatient surgery center in a mid-size urban area of Kansas.
The CEO, Director of Nursing (DON), and the HR manager are concerned with a morale
issue amongst the nursing staff of the organization. During the past year, the hospital has
been trying to change the culture to become more profit and patient centered.
Organizational Design:
Full-time staffing of the hospital is operational. This includes the CEO, DON, Human
Resources Management (HRM), Finance, Risk Management, and Unit Managers for each
section of the surgery center. Nursing staff within the center is outsourced and nurses are hired
on as
conditional permanent staff. The doctors are independent contractors with the hospital and are
on yearly contracts.
Challenge and Request Criteria:
The CEO, DON, and the HRM believe the morale of nurses is at an all-time low and the
relationship between doctors, unit managers, and nurses is damaging to the mission of the
hospital. The CEO is concerned about losing physicians due to the lack of leadership skills
, displayed by the unit managers. The unit managers are concerned about the stress level for
the nurses and blame the arrogant behavior of the physicians as the cause of stress.
The CEO, DON, and HRM request an OD intervention for all internal managers with the intent
of developing a common focus of leading a united team. The leadership team requires that this
be
addressed in a one-day workshop and that a visible improvement be seen over the next
12 months.
As defined by the leadership team, the intervention is to develop stronger leadership skills
within the unit manager staffing and must result with visible improvement over the subsequent
12 months.
The initial task will be to utilize the Action Research Model and establish a preliminary plan
for this request. “Action research is a form of self-reflective enquiry undertaken by
participants in social situations (educational situations) in order to improve the rationality and
justice of their own social or educational practices, their understanding of these practices and
the situations in which the practices are carried out” (Ge & Feng, 2012). Strategic planning,
implementation, and consistent monitoring will be indicators of success.
Select an appropriate intervention for your case study
Team Bonding workshops was chosen, and the in-person option, as this is a hospital
with almost all in-person employees. Filtered by most popular, professional development, and
diversity and inclusion narrowed down the options. In current state of limiting particpants, a
combination of virtual and online events will take place, staggered for all to participate in
everything.
