Beginning Phase
(nurse-patient relationship)
Orientation
Middle Phase
(nurse-patient relationship)
Working
End Phase
(nurse-patient relationship)
Termination
Generally display an attitude of being superior to others and
being in control
Persecutors
Persecutors are also known as what?
Dictators
Bullies
Persecutors attempt to:
Humiliate
Intimidate
Threaten
Demean other individuals or groups
They fulfill their self-esteem needs and achieve their goals to be
in control by using devious, underhanded and often malicious
, attacks when you aren't looking
They obtain their rewards by watching the discomfort and
confusion of their target
Sneaks
Sneaks are also known as what?
Double-crossers
Backstabbers
Stages of Grief
Denial
Anger
Guilt
Depression
Resolution
Any type of speech or behavior that disrupts the harmony of the
home, work, or educational environment
Incivility
The threat of violence or the actual causing of physical harm to
workers either inside or outside of the workplace
Incivility in the Clinical Setting
Incivility in the Clinical Setting Includes
Workplace hostility
Bullying
Lateral violence
Horizontal violence