IOP3702
EXAM PACK
,IOP3702 5096-904-8
Student Number:
Module: IOP3702
Assignment Number: 01
Unique Assignment Number: 792265
,IOP3702 5096-904-8
Index
Pg.
Introduction 3
Question 1 3-4
Question 2 4-7
Question 3 7-10
Question 4 10-15
Conclusion 15-16
Bibliography 16
2
, IOP3702 5096-904-8
Introduction
Industrial psychology can be defined as the scientific study of people within their work
environment and it includes the application of psychological principles, theory, and
research to the work setting (Coetzee & Schreuder, 2016). The industrial psychologist
is interested in the behaviour of the individual on the workplace setting.
Question 01
As the Human resource (HR) officer you are confronted by a shop steward who
complains about the lack of fairness in the decision making process regarding
policies and practices in the organisation. Defend your viewpoint by referring to
the following:
(a) The concept of fairness
Fairness has no single meaning. Thus, each definition of fairness will be based
on different sets of values. It will also have different implications for how
personnel decisions are to be made (Coetzee & Schreuder, 2016). In this regard,
we may anticipate that management and unions will have differing views of what
entails fairness in personnel decision-making (Coetzee & Schreuder, 2016). The
shop steward may deem the decision making process regarding policies and
practices in the organisation as unfair, while I, the HR officer, will have a differing
view of what entails fairness. As the HR officer, personnel decisions are made in
the best interests of the personnel in order to ensure that employees remain
satisfied within their jobs. The methods used to make decisions will be without
bias to ensure employees are not discriminated against or negatively affected in
any way by changes in policies and practices. The HR officer has an ethical and
moral obligation to ensure fair and equal treatment for all employees in the work
environment.
(b) The principles of procedural fairness
The principles of procedural fairness consist of the following (Coetzee &
Schreuder, 2016):
• Objectivity
3
EXAM PACK
,IOP3702 5096-904-8
Student Number:
Module: IOP3702
Assignment Number: 01
Unique Assignment Number: 792265
,IOP3702 5096-904-8
Index
Pg.
Introduction 3
Question 1 3-4
Question 2 4-7
Question 3 7-10
Question 4 10-15
Conclusion 15-16
Bibliography 16
2
, IOP3702 5096-904-8
Introduction
Industrial psychology can be defined as the scientific study of people within their work
environment and it includes the application of psychological principles, theory, and
research to the work setting (Coetzee & Schreuder, 2016). The industrial psychologist
is interested in the behaviour of the individual on the workplace setting.
Question 01
As the Human resource (HR) officer you are confronted by a shop steward who
complains about the lack of fairness in the decision making process regarding
policies and practices in the organisation. Defend your viewpoint by referring to
the following:
(a) The concept of fairness
Fairness has no single meaning. Thus, each definition of fairness will be based
on different sets of values. It will also have different implications for how
personnel decisions are to be made (Coetzee & Schreuder, 2016). In this regard,
we may anticipate that management and unions will have differing views of what
entails fairness in personnel decision-making (Coetzee & Schreuder, 2016). The
shop steward may deem the decision making process regarding policies and
practices in the organisation as unfair, while I, the HR officer, will have a differing
view of what entails fairness. As the HR officer, personnel decisions are made in
the best interests of the personnel in order to ensure that employees remain
satisfied within their jobs. The methods used to make decisions will be without
bias to ensure employees are not discriminated against or negatively affected in
any way by changes in policies and practices. The HR officer has an ethical and
moral obligation to ensure fair and equal treatment for all employees in the work
environment.
(b) The principles of procedural fairness
The principles of procedural fairness consist of the following (Coetzee &
Schreuder, 2016):
• Objectivity
3
