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CPPS PRACTICE EXAM LATEST UPDATE THIS YEAR WITH
300 QUESTIONS AND CORRECT DETAILED
SOLUTIONS JUST RELEASED
Question: The human resource department asked the patient safety specialist for
recommendations on new policies to help support safety culture. The recommendation that
best promotes a culture of safety is:
a) Sending human resources all event data so they can record involvement in adverse events in
personnel files
b) Including human resources in all root cause analyses so they can provide guidance on
recommended training updates for staff
c) Implementation of routine use of a tool to determine which events are attributed to human
error, at risk behavior, and reckless behavior
d) Implementation of routine use of a tool to determine which events are attributed to human
error, at risk behavior, and reckless behavior and consult with human resources on risk and
reckless behavior cases - CORRECT ANSWER✔✔d) Implementation of routine use of a tool to
determine which events are attributed to human error, at risk behavior, and reckless behavior
and consult with human resources on risk and reckless behavior cases
Question: 4. In which of the following activities would a patient safety specialist engage to
promote a culture of safety?
a) Review annual data on defects and successes
b) Instruct team members to act in a safe and respectful manner
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c) Apply best evidence with the goal of failure free operation over time
d) Focus on a list of projects identified by senior stakeholders - CORRECT ANSWER✔✔c) Apply
best evidence with the goal of failure free operation over time
Question: A hospital is using the AHRQ Hospital Survey on Patient Safety Culture. There were 80
employees who responded. Responses to the survey item that states "we have patient safety
problems in this unit" were as follows:
Response # of Respondents
Strongly Agree 16
Agree 32
Neither Agree nor Disagree 12
Disagree 17
Strongly Disagree 3
What is the Percent Positive Score that should be reported for this item?
A. 75%
B. 60%
C. 25%
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D. 20% - CORRECT ANSWER✔✔C. 25%
Question: To improve culture of safety survey results, an organization should:
a) Offer coaching and apply Just Culture principles to leaders in lower performing areas
b) Acknowledge and celebrate high performing areas in front of leadership
c) Perform root cause analysis on underperforming units to better understand their results
d) Identify best practice in high performing units and disseminate to other settings - CORRECT
ANSWER✔✔d) Identify best practice in high performing units and disseminate to other settings
Question: 5. A staff nurse administers a high alert medication requiring a double check, per
policy, to the incorrect patient and the patient suffers an arrhythmia. When reviewing James
Reason's unsafe acts algorithm, what is a strategy to use prior to holding the nurse personally
accountable?
a) Have the chief nursing officer interview the nurse
b) Hold a root cause analysis
c) Perform the substitution test with three other nurses
d) Ask other nurses if the staff nurse is trustworthy - CORRECT ANSWER✔✔c) Perform the
substitution test with three other nurses
Question: A first step in changing the culture of safety in a healthcare organization is:
a) Hire a strong, experienced patient safety officer
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b) Conduct an assessment and gather focused data
c) Develop policies, procedures, and checklists for safety
d) Implement communication and teamwork tools - CORRECT ANSWER✔✔b) Conduct an
assessment and gather focused data
Question: The Just Culture model includes creating a learning culture, designing safe systems,
and which of the following activities?
a) Managing behavioral choices
b) Finding the individual to blame
c) Providing punishment equal to the harm caused
d) Decreasing the amount of reported errors - CORRECT ANSWER✔✔a) Managing behavioral
choices
Question: As the patient safety officer, you are reviewing with the unit manager the unit results
on the AHRQ Culture of Safety Survey. The unit percent positive score for the statement "Staff in
this unit work longer hours than is best for patient care" is 30%. You explain to the manager that
the positive answer in this statement means that:
a) 30% of the staff agree with the statement
b) 30% of the staff work longer hours
c) 30% of the staff disagree with the statement
CPPS PRACTICE EXAM LATEST UPDATE THIS YEAR WITH
300 QUESTIONS AND CORRECT DETAILED
SOLUTIONS JUST RELEASED
Question: The human resource department asked the patient safety specialist for
recommendations on new policies to help support safety culture. The recommendation that
best promotes a culture of safety is:
a) Sending human resources all event data so they can record involvement in adverse events in
personnel files
b) Including human resources in all root cause analyses so they can provide guidance on
recommended training updates for staff
c) Implementation of routine use of a tool to determine which events are attributed to human
error, at risk behavior, and reckless behavior
d) Implementation of routine use of a tool to determine which events are attributed to human
error, at risk behavior, and reckless behavior and consult with human resources on risk and
reckless behavior cases - CORRECT ANSWER✔✔d) Implementation of routine use of a tool to
determine which events are attributed to human error, at risk behavior, and reckless behavior
and consult with human resources on risk and reckless behavior cases
Question: 4. In which of the following activities would a patient safety specialist engage to
promote a culture of safety?
a) Review annual data on defects and successes
b) Instruct team members to act in a safe and respectful manner
, Page 2 of 65
c) Apply best evidence with the goal of failure free operation over time
d) Focus on a list of projects identified by senior stakeholders - CORRECT ANSWER✔✔c) Apply
best evidence with the goal of failure free operation over time
Question: A hospital is using the AHRQ Hospital Survey on Patient Safety Culture. There were 80
employees who responded. Responses to the survey item that states "we have patient safety
problems in this unit" were as follows:
Response # of Respondents
Strongly Agree 16
Agree 32
Neither Agree nor Disagree 12
Disagree 17
Strongly Disagree 3
What is the Percent Positive Score that should be reported for this item?
A. 75%
B. 60%
C. 25%
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D. 20% - CORRECT ANSWER✔✔C. 25%
Question: To improve culture of safety survey results, an organization should:
a) Offer coaching and apply Just Culture principles to leaders in lower performing areas
b) Acknowledge and celebrate high performing areas in front of leadership
c) Perform root cause analysis on underperforming units to better understand their results
d) Identify best practice in high performing units and disseminate to other settings - CORRECT
ANSWER✔✔d) Identify best practice in high performing units and disseminate to other settings
Question: 5. A staff nurse administers a high alert medication requiring a double check, per
policy, to the incorrect patient and the patient suffers an arrhythmia. When reviewing James
Reason's unsafe acts algorithm, what is a strategy to use prior to holding the nurse personally
accountable?
a) Have the chief nursing officer interview the nurse
b) Hold a root cause analysis
c) Perform the substitution test with three other nurses
d) Ask other nurses if the staff nurse is trustworthy - CORRECT ANSWER✔✔c) Perform the
substitution test with three other nurses
Question: A first step in changing the culture of safety in a healthcare organization is:
a) Hire a strong, experienced patient safety officer
, Page 4 of 65
b) Conduct an assessment and gather focused data
c) Develop policies, procedures, and checklists for safety
d) Implement communication and teamwork tools - CORRECT ANSWER✔✔b) Conduct an
assessment and gather focused data
Question: The Just Culture model includes creating a learning culture, designing safe systems,
and which of the following activities?
a) Managing behavioral choices
b) Finding the individual to blame
c) Providing punishment equal to the harm caused
d) Decreasing the amount of reported errors - CORRECT ANSWER✔✔a) Managing behavioral
choices
Question: As the patient safety officer, you are reviewing with the unit manager the unit results
on the AHRQ Culture of Safety Survey. The unit percent positive score for the statement "Staff in
this unit work longer hours than is best for patient care" is 30%. You explain to the manager that
the positive answer in this statement means that:
a) 30% of the staff agree with the statement
b) 30% of the staff work longer hours
c) 30% of the staff disagree with the statement
