Answers12
Which of the following is an example of the mum effect? - ANSWERS -The young lawyer who
lost the court case delayed telling the senior partner of the law firm.
Which of the following is NOT cited as a distinguishing factor in the differences between male
and female communication styles? - ANSWERS -Gossiping
According to the text, which medium can transmit the richest information? - ANSWERS -Face-to-
face interaction
The contingency approach to management suggests that - ANSWERS -management style
depends on the demands of the situation.
Human resources management refers to - ANSWERS -programs, practices, and systems to
acquire, develop, and retain employees in organizations.
The Hawthorne studies illustrated how - ANSWERS -psychological and social processes affect
productivity and work adjustment.
What are two major contributors to absenteeism? - ANSWERS -Poorly-designed jobs and stress.
Diversity can be defined in terms of - ANSWERS -age.
gender.
race.
ethnic background.
, Organizational behaviour is concerned with groups because - ANSWERS -informal groups can
influence organizational effectiveness.
much work is performed by formal work groups.
groups can influence new organizational members.
organizations depend on interaction and coordination among people to accomplish their goals.
Which of the following is one of the most important contingency variables in organizational
behaviour? - ANSWERS -National culture
Which of the following statements best defines an "organization"? - ANSWERS -A social
invention for accomplishing common goals through group effort
A supervisor is aware that a large proportion of employees are absent on Fridays. However, the
supervisor doesn't know why they are absent and can't figure out what to do about it. Which
goal of the field of organizational behaviour has the supervisor achieved? - ANSWERS -
Prediction
A large Canadian corporation has recently merged with a French company. Which of the
following is least likely to be related to the field of organizational behaviour? - ANSWERS -The
legal restrictions pertaining to shared ownership in the newly merged company
Personality is most commonly thought to consist of ________ general dimensions. - ANSWERS -
five
Personality will have the most impact in which situation? - ANSWERS -Weak situations of loosely
defined roles with few rules
Which of the Big Five dimensions predicts job performance in all jobs across occupations? -
ANSWERS -Conscientiousness