ASSIGNMENT 1
DUE DATE: AUGUST 2026
, MNO3701 ASSIGNMENT 1 2026
DUE AUGUST 2026
All operations create and deliver products and services by transforming inputs into
outputs through the input–transformation–output process. Assume that you are the
manager of a cake bakery, where your primary objective is to satisfy customers by
producing high-quality baked products and providing excellent customer service.
1. Identify and describe what will be the transformed resources? (5)
2. Identify and describe what will be the transforming resources? (5)
1. Identifying and Describing the Transformed Resources in a Cake Bakery
In operations management, transformed resources are the inputs that are changed or
converted during the production process to create the final products or services (Slack
et al., 2017: 12). According to the study guide, "transformed resources are resources
that are to be treated, transformed or converted in the process" (Tolmay, 2021: 13). For
a cake bakery, the main transformed resources are materials and information.
1.1 Materials
Description and Example: Materials are the physical items that are changed, combined,
and processed to become the final baked products. In a cake bakery, the primary
materials include flour, sugar, eggs, butter, milk, baking powder, cocoa powder, and