Semester 2 2025 - DUE 30 September 2025; 100% correct
solutions and explanations.
QUESTION ONE, Part A
A (i) Roles of Business Ecosystem Participants
Current XYZF Ltd Ecosystem Participants
1. ABCD Ltd (local supplier of materials)
o Role: Supplies all the raw materials (fabrics, threads, buttons, etc.)
required for XYZF Ltd’s clothing production.
o Importance: Ensures the production process continues smoothly
without stock shortages. Quality and timely delivery directly affect
XYZF Ltd’s ability to meet wholesalers’ demands.
2. Company X (supplier of sewing machines through rentals)
o Role: Provides XYZF Ltd with the sewing machines required for
garment production.
o Importance: Since XYZF does not own sewing machines, Company
X enables them to run operations without major capital investment.
The reliability of machines influences production efficiency and
output quality.
New Ecosystem Participants (after launching the online retail store)
1. TNX (software supplier)
o Role: Develops and maintains the online retail store application that
XYZF will use to sell directly to customers worldwide.
o Importance: Responsible for creating a user-friendly, secure, and
functional platform that supports smooth shopping, payment
processing, and order tracking, thereby enabling XYZF’s digital
expansion.
2. Courier/Logistics Companies (global delivery partners)
o Role: Facilitate the distribution of products purchased via the online
store to customers locally and internationally.