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Summary - BTR

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Short summary for the knowledge test for weeks 1 - 4 for the BTR course.

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September 21, 2025
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BTR1 Weeks 1-4 Learning Summary
1.0 Strategy: The Foundation of Business Transformation
Strategy is not a static document but the dynamic process of making consequential choices
under uncertainty. It provides the essential blueprint for an organization's long-term direction
and scope, guiding how it competes, creates value, and allocates resources to achieve and
sustain a competitive advantage. An effective strategy ensures that all parts of the business
are aligned and working towards a common set of goals.

1.1 The Three Levels of Strategy

Strategy operates on three distinct but interconnected levels within an organization, each with
a specific scope and purpose.

1. Corporate Strategy: This is the highest level of strategy, addressing the overall
direction and scope of the entire organization. It answers the fundamental question,
"Which business(es) should we be in?" and encompasses decisions about geographic
reach, product diversity, and how the parent company adds value to its constituent
business units.
2. Business Strategy: Often referred to as competitive strategy, this level focuses on
how individual business units should compete within their specific marketplaces. It
answers the question, "How should we compete?" and deals with issues such as
innovation, response to competitor actions, and establishing a unique value
proposition.
3. Functional Strategy: This level details how the various components of the
organization—such as finance, marketing, HR, and operations—will effectively
deliver on the corporate and business-level strategies. It involves the allocation of
resources and the coordination of processes within each function to support the
overarching strategic goals.

1.2 The Strategic Analysis Process

The course outlines a structured approach to strategic analysis, beginning with a
comprehensive understanding of the external environment and moving inward to an
assessment of the organization's unique capabilities. This journey involves scanning the
macro-environment for key trends, analyzing the competitive dynamics of the industry, and
evaluating internal resources. The synthesis of these external and internal analyses culminates
in the identification of key strategic challenges and the generation of viable growth options.

1.3 Key Frameworks for Strategic Analysis

A suite of analytical frameworks provides the structure for a rigorous strategic assessment.
These tools help deconstruct complex business environments and internal operations to
generate actionable insights.

Framework Strategic Purpose

, PESTEL Analyzing the broad macro-environmental factors (Political, Economic,
Analysis Social, Technological, Ecological, Legal) to identify key drivers of change.
Evaluating the attractiveness of an industry by analyzing competitive rivalry,
Porter's Five
the threat of new entrants, the threat of substitutes, and the power of buyers
Forces
and suppliers.
Value Chain Identifying the discrete activities within an organization to understand where
Analysis value is created and where strengths or weaknesses lie.
Assessing an organization's resources and capabilities to determine if they
provide a sustainable competitive advantage based on being Valuable, Rare,
VRIO Inimitable, and supported by the Organization—a critical internal lens for
Framework determining if the organization has the necessary capabilities to power
advanced digital business models, such as a 'Platform Play' or 'Data
Monetization'.
SWOT &
Synthesizing the findings from the external (Opportunities, Threats) and
TOWS
internal (Strengths, Weaknesses) analyses to generate strategic options.
Matrix
Ansoff's
Evaluating corporate strategy options for growth through market penetration,
Growth
product development, market development, or diversification.
Matrix

The application of these frameworks is profoundly influenced by the rise of digital
technologies, which have become a critical force in shaping modern strategic landscapes.

2.0 Digital Transformation: Reshaping Industries and
Business Models
Digital transformation is the fundamental re-architecting of a business around new digital
possibilities. It is not about deploying technology for its own sake, but about strategically
reimagining how an organization uses technology, people, and processes to unlock new
value, enhance customer experiences, and create durable competitive advantages.

2.1 Impact of Digital Technologies on Industry Structure

Digital technologies, particularly the internet, have intensified the competitive landscape by
altering the dynamics of Porter's Five Forces. The increased transparency and choice
available online have significantly amplified the bargaining power of customers.
Simultaneously, reduced barriers to entry, such as the ability to reach a global market through
e-commerce without significant physical investment, have heightened the threat of new
entrants, making industries more competitive than ever.

2.2 The Digital Maturity Assessment

A digital maturity assessment is a critical diagnostic tool used to establish an organization's
current digital capabilities (the "as is" state) and to define a desired future state (the "to be").
This assessment evaluates maturity across six key dimensions, providing a holistic view of an
organization's readiness for transformation.

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