YEAR 2025
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, TABLE OF CONTENTS
1.1. What approach to measure performance is used at Gatsheni Transport? Provide
evidence from the case study. ................................................................................................................. 3
1.2. At a taxi owners’ meeting last month, Mr Gatsheni overheard two owners talking about
evaluative thinking in performance management. Provide Mr Gatsheni with four benefits of
evaluative thinking in performance management. ................................................................................ 3
1.3. Mr Gatsheni wants to be able to measure the fact that each driver is a team player.
Explain to Mr Gatsheni the type of team he has and the performance measurement methods
that would be appropriate for the type of team he has. ........................................................................ 4
1.4. What type of reward is provided at Gatsheni Transport at the end of the year? Support
your answer with evidence from the case study. .................................................................................. 4
2.1. There are certain steps that need to be followed when a performance appraisal meeting
is held. Have these steps been taken into consideration in the cartoon scenario above? Provide
an explanation to your answer. ................................................................................................................ 5
2.2. Since Purple Apple has not linked its business strategy to performance management,
advise the HR director of reasons why this needs to be done. ........................................................... 6
2.3. Which performance management skills do the managers at Purple Apple lack? Support
your answer with evidence from the case study. .................................................................................. 7
2.4. Which ways can the senior managers be developed in order to address performance
skills you identified in question 2.3 .......................................................................................................... 8
2.5. Complete the following formula for the determinants of motivation in relation to
contingency pay and explain each determinant: Motivation = --- x --- x --- ....................................... 8
3. REFERENCES ................................................................................................................................... 8
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