2025
HRD3702-MANAGEMENT OF TRAINING
AND DEVELOPMENT
EXAM PACK 2025
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,HRD3702 _ Case Studies
Dhlamini Bazaars
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Distribution of this document is illegal R13,625 per year?
, QUESTION 1
(a)
The system identified in the previous question that is to be implemented at Dhlamini
Bazaars should possess three key features. Identify them. (4)
From the case study it is clear that Dhlamini Bazaars lays emphasis on raising
awareness of aspects such as special needs. Explain what special needs are and
distinguish between the different special needs and state how each should be
accommodated during HRD interventions. (8)
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Distribution of this document is illegal R13,625 per year?
, Dhlamini Bazaars’ management prefers a structured tell-show-and-do style of
training. Identify the method of training conducted at Dhlamini Bazaars and discuss four
(4) training and development measures according to this method. (10)
2 (a) Identify three challenges that Dhlamini Bazaars will face in the growing South African and
international markets. (5)
(b) Describe the type of training that the South African staff of Dhlamini Bazaars must undergo
should they be transferred to Zimbabwe or Botswana. Give reasons for your answer. (6)
Senior management decided to send Pieter Van Vuuren, an IT specialist at RM Productions,
to Zambia to assist in setting up and controlling the new IT system. Pieter will be expected to
take all policies and strategies of the South African branches and adjust them to best suit the
organisational culture in Zambia. Pieter is anxious about moving to Zambia. How can RM
Productions help him with his relocation? (5)
Case Study
Downloaded by: tatummurray | Want to earn
Distribution of this document is illegal R13,625 per year?
HRD3702-MANAGEMENT OF TRAINING
AND DEVELOPMENT
EXAM PACK 2025
Downloaded by: tatummurray | Want to earn
Distribution of this document is illegal R13,625 per year?
,HRD3702 _ Case Studies
Dhlamini Bazaars
Downloaded by: tatummurray | Want to earn
Distribution of this document is illegal R13,625 per year?
, QUESTION 1
(a)
The system identified in the previous question that is to be implemented at Dhlamini
Bazaars should possess three key features. Identify them. (4)
From the case study it is clear that Dhlamini Bazaars lays emphasis on raising
awareness of aspects such as special needs. Explain what special needs are and
distinguish between the different special needs and state how each should be
accommodated during HRD interventions. (8)
Downloaded by: tatummurray | Want to earn
Distribution of this document is illegal R13,625 per year?
, Dhlamini Bazaars’ management prefers a structured tell-show-and-do style of
training. Identify the method of training conducted at Dhlamini Bazaars and discuss four
(4) training and development measures according to this method. (10)
2 (a) Identify three challenges that Dhlamini Bazaars will face in the growing South African and
international markets. (5)
(b) Describe the type of training that the South African staff of Dhlamini Bazaars must undergo
should they be transferred to Zimbabwe or Botswana. Give reasons for your answer. (6)
Senior management decided to send Pieter Van Vuuren, an IT specialist at RM Productions,
to Zambia to assist in setting up and controlling the new IT system. Pieter will be expected to
take all policies and strategies of the South African branches and adjust them to best suit the
organisational culture in Zambia. Pieter is anxious about moving to Zambia. How can RM
Productions help him with his relocation? (5)
Case Study
Downloaded by: tatummurray | Want to earn
Distribution of this document is illegal R13,625 per year?
