1
Copyright © 2022 Pearson Education, Inc.
, 2
Copyright © 2022 Pearson Education, Inc.
,TEST BANK FOR
Operations Management Processes and Supply Chains, 13th edition Krajewski
Chapter 1-15
Chapter 1
1.1 Role of Operations in an Organization
1) Operations management refers to the direction and control of inputs that transform processes into
products and services.
ACCULATE ANS:TRUE
Difficulty: Easy
Keywords: operations management, inputs, process, transformation
Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization
AACSB: Application of Knowledge
Learning Objective: Describe the role of operations in an organization and its historical evolution over time.
2) An operation is a group of resources performing all or part of one or more processes.
Answer: TRUE
Difficulty: Easy
Keywords: operations management, inputs, process, transformation
Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization
AACSB: Application of Knowledge
Learning Objective: Describe the role of operations in an organization and its historical evolution over time.
3) The three main line functions of any business include Operations, Finance and Marketing.
Answer: TRUE
Difficulty: Easy
Keywords: operations, finance, marketing
Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization
AACSB: Application of Knowledge
Learning Objective: Describe the role of operations in an organization and its historical evolution over time.
4) The scope of supply chain management is restricted to the synchronization of the process among the
various business functions within the firm.
ACCULATE ANS:FALSE
Difficulty: Easy
Keywords: supply chain management, processes
Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization
AACSB: Application of Knowledge
Learning Objective: Describe the role of operations in an organization and its historical evolution over time.
5) Regardless of how departments like Accounting, Engineering, Finance, and Marketing function in an
organization, they are all linked together through:
A) management.
B) processes.
C) customers.
D) stakeholders.
Answer: B
Difficulty: Moderate
3
Copyright © 2022 Pearson Education, Inc.
, Keywords: Departments, Functions, Processes
Learning Outcome: Discuss Operations And Operations Management As A Competitive Advantage For The
Organization AACSB: Application Of Knowledge
Learning Objective: Describe The Role Of Operations In An Organization And Its Historical Evolution Over Time.
6) The Foundations Of Modern Manufacturing And Technological Breakthroughs Were Inspired By
The Creation Of The Mechanical Computer By:
A) Charles Babbage.
B) James Watt.
C) Eli Whitney.
D) Frederick Taylor.
Answer: A
Difficulty: Moderate
Keywords: Charles Babbage
Learning Outcome: Discuss Operations And Operations Management As A Competitive Advantage For The
Organization AACSB: Application Of Knowledge
Learning Objective: Describe The Role Of Operations In An Organization And Its Historical Evolution Over Time.
7) Which Of These Great Moments In Operations And Supply Chain Management Did Not Occur In
The Twentieth Century?
A) Invention Of The Assembly Line
B) Publication Of The Toyota Production Systems Book
C) Establishment Of Railroads
D) Strategic Planning For Achieving Product
Variety Answer: C
Difficulty: Moderate
Keywords: History, Railroad
Learning Outcome: Discuss Operations And Operations Management As A Competitive Advantage For The
Organization AACSB: Application Of Knowledge
Learning Objective: Describe The Role Of Operations In An Organization And Its Historical Evolution Over Time.
8) The Three Main Line Functions Of Any Business Include:
A) Operations.
B) Marketing.
C) Finance.
D) Information Systems.
E) All Of The Above
F) Only A), B) And C)
Above Answer: F
Difficulty: Moderate
Keywords: Operations, Finance, Marketing
Learning Outcome: Discuss Operations And Operations Management As A Competitive Advantage For The
Organization AACSB: Application Of Knowledge
Learning Objective: Describe The Role Of Operations In An Organization And Its Historical Evolution Over Time.
9) Operations Management Refers To The Systematic Design, Direction, And Control Of
That Transform Into Products And Services.
ACCULATE ANS:Processes, Inputs
Difficulty: Moderate
Keywords: Process, Input, Transform, Product, Service
Learning Outcome: Discuss Operations And Operations Management As A Competitive Advantage For The
4
Copyright © 2022 Pearson Education, Inc.
Copyright © 2022 Pearson Education, Inc.
, 2
Copyright © 2022 Pearson Education, Inc.
,TEST BANK FOR
Operations Management Processes and Supply Chains, 13th edition Krajewski
Chapter 1-15
Chapter 1
1.1 Role of Operations in an Organization
1) Operations management refers to the direction and control of inputs that transform processes into
products and services.
ACCULATE ANS:TRUE
Difficulty: Easy
Keywords: operations management, inputs, process, transformation
Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization
AACSB: Application of Knowledge
Learning Objective: Describe the role of operations in an organization and its historical evolution over time.
2) An operation is a group of resources performing all or part of one or more processes.
Answer: TRUE
Difficulty: Easy
Keywords: operations management, inputs, process, transformation
Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization
AACSB: Application of Knowledge
Learning Objective: Describe the role of operations in an organization and its historical evolution over time.
3) The three main line functions of any business include Operations, Finance and Marketing.
Answer: TRUE
Difficulty: Easy
Keywords: operations, finance, marketing
Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization
AACSB: Application of Knowledge
Learning Objective: Describe the role of operations in an organization and its historical evolution over time.
4) The scope of supply chain management is restricted to the synchronization of the process among the
various business functions within the firm.
ACCULATE ANS:FALSE
Difficulty: Easy
Keywords: supply chain management, processes
Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization
AACSB: Application of Knowledge
Learning Objective: Describe the role of operations in an organization and its historical evolution over time.
5) Regardless of how departments like Accounting, Engineering, Finance, and Marketing function in an
organization, they are all linked together through:
A) management.
B) processes.
C) customers.
D) stakeholders.
Answer: B
Difficulty: Moderate
3
Copyright © 2022 Pearson Education, Inc.
, Keywords: Departments, Functions, Processes
Learning Outcome: Discuss Operations And Operations Management As A Competitive Advantage For The
Organization AACSB: Application Of Knowledge
Learning Objective: Describe The Role Of Operations In An Organization And Its Historical Evolution Over Time.
6) The Foundations Of Modern Manufacturing And Technological Breakthroughs Were Inspired By
The Creation Of The Mechanical Computer By:
A) Charles Babbage.
B) James Watt.
C) Eli Whitney.
D) Frederick Taylor.
Answer: A
Difficulty: Moderate
Keywords: Charles Babbage
Learning Outcome: Discuss Operations And Operations Management As A Competitive Advantage For The
Organization AACSB: Application Of Knowledge
Learning Objective: Describe The Role Of Operations In An Organization And Its Historical Evolution Over Time.
7) Which Of These Great Moments In Operations And Supply Chain Management Did Not Occur In
The Twentieth Century?
A) Invention Of The Assembly Line
B) Publication Of The Toyota Production Systems Book
C) Establishment Of Railroads
D) Strategic Planning For Achieving Product
Variety Answer: C
Difficulty: Moderate
Keywords: History, Railroad
Learning Outcome: Discuss Operations And Operations Management As A Competitive Advantage For The
Organization AACSB: Application Of Knowledge
Learning Objective: Describe The Role Of Operations In An Organization And Its Historical Evolution Over Time.
8) The Three Main Line Functions Of Any Business Include:
A) Operations.
B) Marketing.
C) Finance.
D) Information Systems.
E) All Of The Above
F) Only A), B) And C)
Above Answer: F
Difficulty: Moderate
Keywords: Operations, Finance, Marketing
Learning Outcome: Discuss Operations And Operations Management As A Competitive Advantage For The
Organization AACSB: Application Of Knowledge
Learning Objective: Describe The Role Of Operations In An Organization And Its Historical Evolution Over Time.
9) Operations Management Refers To The Systematic Design, Direction, And Control Of
That Transform Into Products And Services.
ACCULATE ANS:Processes, Inputs
Difficulty: Moderate
Keywords: Process, Input, Transform, Product, Service
Learning Outcome: Discuss Operations And Operations Management As A Competitive Advantage For The
4
Copyright © 2022 Pearson Education, Inc.
