QUESTIONS AND ANSWERS
Maintaining good eye contact, nods, and light questions are forms of verbal and non-verbal
feedback. - ANS true
Putting your emotions on hold is a way to allow you to listen better. - ANS true
A person sitting with their legs crossed the other way, slumped over, and arms crossed across
their chest indicates that the person is - ANS uninterested
In asynchronous communication, there can be considerable time lag between two
communication events; such as a question and answer or a comment and response. -
ANS true
Not being a good listener can inhibit the kinds of relationships you build and groups in which
you communicate. - ANS true
Which of the following is not helpful in developing listening skills? - ANS Judge the speaker
Giving someone the benefit of your full attention is a form of - ANS empathy
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, When a person tunes out another because they disagree with what is being said, that person is
usually mentally preparing a rebuttal. - ANS true
By considering the writer's purpose in preparing the document you are focusing on -
ANS intention
Making an effort to get to know others, letting others see who you really are, and being open in
your interests are starting points for making new friends. - ANS true
Making a conscious effort to turn off filters, ignore distractions, and tune into what the other
person is saying; is called what kind listening? - ANS active
Jamila Lyiscott says that she is trilingual because she speaks 3 versions of English. How does she
decide which dialect to speak at which time? - ANS She speaks one version at work, one at
home and one with her peers.
Depends on where she is and who she is speaking too (otherwise known as code switching).
Talking with instructors can help one to feel more comfortable in and connected to college. -
ANS true
It is worthwhile to speak with an instructor when you disagree about a grade because of what
you will learn in this interaction. - ANS true
A mentor is someone you look up to and whose advice and guidance you respect. - ANS true
Review the case of Jamal. Question one and the four questions following, will refer to this case
study:
Jamal wants to attend NOVA and transfer to George Mason University after graduating in two
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years. He has applied to NOVA for the upcoming semester. This is his first time attending
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