WDU D545 (Healthcare
Administration Evolution, Systems,
and Leadership) OA OBJECTIVE
STUDY QUESTIONS AND
CORRECT ANSWERS LATEST
STUDY GUIDE .
,1. health care ANSWER an act or deed between the healthcare provider and the patient to maintain or improve the
patient's healthcare status
2. biomedical model ANSWER a theoretical framework in healthcare that views illness and disease as primarily
resulting from biological factors
3. holistic health ANSWER an approach to wellness that simultaneously addresses the physical, mental,
emotional, social, and spiritual components of health
4. holistic medicine ANSWER the practice of healthcare professionals using a diverse range of disciplines, religious
philosophies, and cultural practices to heal individuals, communities, and the environment
5. functional organizational structure ANSWER The organization is split into departments based on the employees
expertise, such as the manager or chief executive officer, commercial and marketing, finance, accounting, managerial,
facilities, etc.
6. functional organizational structure advantages ANSWER -Enhanced coordination & control
-Centralized decision-making
-Enhanced organizational-level perspective
-More efficient use of managerial & technical talent
-Facilitated career paths in specialized areas
7. functional organizational structure disadvantages ANSWER Specialization can lead to departments operating in
silos
Potential for decreased communication Narrow business
perspectives
8. multi-divisional organizational structure ANSWER The chief corporation comprises sev- eral smaller business
units or divisions based on geographic locations, products, or services so that the daily processes or functions occur at the
unit or divisional level, allowing the separate units or divisions to operate independently
9. multi-divisional organizational structure advantages ANSWER Ability to hold corporate executives accountable
for the results of local operations that are within their control
10. multi-divisional organizational structure disadvantages ANSWER Duplication of func- tions, such as products
and services across divisions, which threatens the quality and costs of healthcare
Increased operational costs due to the inability to achieve economies of scale Leads to a lack of standardization
and inefficiencies
11. Matrix organizational structure ANSWER comprises the functional structure and a tem- porary project
structure, which requires using two managers simultaneously
12. Matrix organizational structure advantages ANSWER Clearly defined project objec- tives
Seamless integration of project and functional objectives Efficient use of limited human
,resources
Fluid streaming of information throughout the project
Prompt diffusion of team members back into the functional organization upon project completion without organizational
disruption
Ability of functional management to handle conflicts arising at the project level
13. Matrix organizational structure disadvantages ANSWER Increases the complexity of the organization
Problems derived from having employees answer to too many bosses and having conflicting managerial directives
Difficulty in establishing priorities for functional and project management Delay in management reactions
14. accountable care organization (ACO) ANSWER a network of doctors, hospitals, and other healthcare
providers that voluntarily come together to provide coordinated, high-quality care to their patients
15. managed care organization (MCO) ANSWER a type of healthcare delivery system that aims to manage the
cost, quality, and accessibility of healthcare services; MCOs are commonly associated with HMOs, PPOs, and POS
plans
16. delivery ANSWER the provision of healthcare services by various providers in exchange for payment for services
rendered
17. health maintenance organization ANSWER a type of managed care organization that provides health insurance
coverage through a network of healthcare providers who offer services to members for a fixed fee
18. Integrated Delivery System (IDS) ANSWER a network of organizations that provides or arranges to provide an
organized variety of services to specific populations and is held accountable for the outcomes and health status of those
populations
19. consumer-driven health plan (CDHP) ANSWER (also known as a high-deductible health plan) a type of health
insurance plan that encourages individuals to manage their healthcare costs
20. Fee-for-service (FFS) ANSWER a system wherein healthcare is provided as individual units of service, such as
magnetic resonance imaging (MRI) or other X-ray, medical examination, flu shot, or other service
21. preferred provider ANSWER a type of organization that provides services based on contracts with groups of
physicians and hospitals that are referred to as preferred providers
22. First contact as the gateway to the healthcare system. ANSWER primary care
23. Occur when needed after the patient has been seen at primary care. ANSWER spe- cialty care
24. In integrated systems such as managed care, Primary care physicians (PCP) serve as ANSWER
gatekeepers to control cost, usage of services, and allocation of resources.
, 25. Treats the person holistically ANSWER primary care physicians
26. Trains in ambulatory care setting to learn how to treat many patient condi- tions and diseases. ANSWER
Primary care
27. public health services ANSWER services provided by local health departments, includ- ing well-baby care
venereal disease clinics, family planning services, screening and treatment for tuberculosis, and ambulatory mental health
services
28. Which organizational structure used by healthcare facilities incorporates a temporary project structure
using a project and a department manager? ANSWER - matrix
29. A rural clinic that provides services to families who lack access to ade- quate healthcare has improved the
quality and health status of this population. A recent survey showed the patients are satisfied with the services.
Which type of healthcare organization is described in this scenario? ANSWER account- able care organization (ACO
30. Which type of healthcare financing includes savings options such as a health savings account or a health
reimbursement account? ANSWER consumer-driven health plan
31. health insurance marketplace ANSWER system established to facilitate the purchase of health insurance in
organized markets (also referred to as health insurance exchanges)
32. consumerism ANSWER the trend of patients increasingly acting as consumers who make informed choices
about their healthcare services based on quality, cost, and other factors
33. Radio Frequency Identification (RFID) ANSWER a technology used in healthcare to track and manage
medical equipment, pharmaceuticals, and sometimes patient information, using radio waves for automatic
identification and tracking
34. Information Technology (IT) ANSWER the use of digital technologies, like EHRs and telemedicine, for
managing patient information, delivering healthcare services, and supporting decision-making processes
35. Affordable Care Act (ACA) ANSWER Enacted in 2010, the ACA aimed to increase the quality and
affordability of health insurance. It expanded Medicaid, created health insurance marketplaces, and implemented
regulations prohibiting insurers from denying coverage due to pre-existing conditions
36. Food and Drug Administration Safety and Innovation Act (FDASIA) ANSWER Enact- ed in 2012, FDASIA
aimed to enhance the regulation of medical products by the FDA. It included provisions to expedite the review of new drugs
and medical devices, improve drug safety monitoring, and strengthen the FDA's authority to regulate drug-compounding
pharmacies.
Administration Evolution, Systems,
and Leadership) OA OBJECTIVE
STUDY QUESTIONS AND
CORRECT ANSWERS LATEST
STUDY GUIDE .
,1. health care ANSWER an act or deed between the healthcare provider and the patient to maintain or improve the
patient's healthcare status
2. biomedical model ANSWER a theoretical framework in healthcare that views illness and disease as primarily
resulting from biological factors
3. holistic health ANSWER an approach to wellness that simultaneously addresses the physical, mental,
emotional, social, and spiritual components of health
4. holistic medicine ANSWER the practice of healthcare professionals using a diverse range of disciplines, religious
philosophies, and cultural practices to heal individuals, communities, and the environment
5. functional organizational structure ANSWER The organization is split into departments based on the employees
expertise, such as the manager or chief executive officer, commercial and marketing, finance, accounting, managerial,
facilities, etc.
6. functional organizational structure advantages ANSWER -Enhanced coordination & control
-Centralized decision-making
-Enhanced organizational-level perspective
-More efficient use of managerial & technical talent
-Facilitated career paths in specialized areas
7. functional organizational structure disadvantages ANSWER Specialization can lead to departments operating in
silos
Potential for decreased communication Narrow business
perspectives
8. multi-divisional organizational structure ANSWER The chief corporation comprises sev- eral smaller business
units or divisions based on geographic locations, products, or services so that the daily processes or functions occur at the
unit or divisional level, allowing the separate units or divisions to operate independently
9. multi-divisional organizational structure advantages ANSWER Ability to hold corporate executives accountable
for the results of local operations that are within their control
10. multi-divisional organizational structure disadvantages ANSWER Duplication of func- tions, such as products
and services across divisions, which threatens the quality and costs of healthcare
Increased operational costs due to the inability to achieve economies of scale Leads to a lack of standardization
and inefficiencies
11. Matrix organizational structure ANSWER comprises the functional structure and a tem- porary project
structure, which requires using two managers simultaneously
12. Matrix organizational structure advantages ANSWER Clearly defined project objec- tives
Seamless integration of project and functional objectives Efficient use of limited human
,resources
Fluid streaming of information throughout the project
Prompt diffusion of team members back into the functional organization upon project completion without organizational
disruption
Ability of functional management to handle conflicts arising at the project level
13. Matrix organizational structure disadvantages ANSWER Increases the complexity of the organization
Problems derived from having employees answer to too many bosses and having conflicting managerial directives
Difficulty in establishing priorities for functional and project management Delay in management reactions
14. accountable care organization (ACO) ANSWER a network of doctors, hospitals, and other healthcare
providers that voluntarily come together to provide coordinated, high-quality care to their patients
15. managed care organization (MCO) ANSWER a type of healthcare delivery system that aims to manage the
cost, quality, and accessibility of healthcare services; MCOs are commonly associated with HMOs, PPOs, and POS
plans
16. delivery ANSWER the provision of healthcare services by various providers in exchange for payment for services
rendered
17. health maintenance organization ANSWER a type of managed care organization that provides health insurance
coverage through a network of healthcare providers who offer services to members for a fixed fee
18. Integrated Delivery System (IDS) ANSWER a network of organizations that provides or arranges to provide an
organized variety of services to specific populations and is held accountable for the outcomes and health status of those
populations
19. consumer-driven health plan (CDHP) ANSWER (also known as a high-deductible health plan) a type of health
insurance plan that encourages individuals to manage their healthcare costs
20. Fee-for-service (FFS) ANSWER a system wherein healthcare is provided as individual units of service, such as
magnetic resonance imaging (MRI) or other X-ray, medical examination, flu shot, or other service
21. preferred provider ANSWER a type of organization that provides services based on contracts with groups of
physicians and hospitals that are referred to as preferred providers
22. First contact as the gateway to the healthcare system. ANSWER primary care
23. Occur when needed after the patient has been seen at primary care. ANSWER spe- cialty care
24. In integrated systems such as managed care, Primary care physicians (PCP) serve as ANSWER
gatekeepers to control cost, usage of services, and allocation of resources.
, 25. Treats the person holistically ANSWER primary care physicians
26. Trains in ambulatory care setting to learn how to treat many patient condi- tions and diseases. ANSWER
Primary care
27. public health services ANSWER services provided by local health departments, includ- ing well-baby care
venereal disease clinics, family planning services, screening and treatment for tuberculosis, and ambulatory mental health
services
28. Which organizational structure used by healthcare facilities incorporates a temporary project structure
using a project and a department manager? ANSWER - matrix
29. A rural clinic that provides services to families who lack access to ade- quate healthcare has improved the
quality and health status of this population. A recent survey showed the patients are satisfied with the services.
Which type of healthcare organization is described in this scenario? ANSWER account- able care organization (ACO
30. Which type of healthcare financing includes savings options such as a health savings account or a health
reimbursement account? ANSWER consumer-driven health plan
31. health insurance marketplace ANSWER system established to facilitate the purchase of health insurance in
organized markets (also referred to as health insurance exchanges)
32. consumerism ANSWER the trend of patients increasingly acting as consumers who make informed choices
about their healthcare services based on quality, cost, and other factors
33. Radio Frequency Identification (RFID) ANSWER a technology used in healthcare to track and manage
medical equipment, pharmaceuticals, and sometimes patient information, using radio waves for automatic
identification and tracking
34. Information Technology (IT) ANSWER the use of digital technologies, like EHRs and telemedicine, for
managing patient information, delivering healthcare services, and supporting decision-making processes
35. Affordable Care Act (ACA) ANSWER Enacted in 2010, the ACA aimed to increase the quality and
affordability of health insurance. It expanded Medicaid, created health insurance marketplaces, and implemented
regulations prohibiting insurers from denying coverage due to pre-existing conditions
36. Food and Drug Administration Safety and Innovation Act (FDASIA) ANSWER Enact- ed in 2012, FDASIA
aimed to enhance the regulation of medical products by the FDA. It included provisions to expedite the review of new drugs
and medical devices, improve drug safety monitoring, and strengthen the FDA's authority to regulate drug-compounding
pharmacies.
