BBA HONS OSCM FORMATIVE ASSESSMENT 2 1.2 Evaluate how poor forecasting could exacerbate the bullwhip effect, leading to supply-demand imbalances and inefficiencies in material delivery across multiple phases of the project.

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Table of Contents
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1.1 Analyse how the identification and application of order qualifiers in low-income housing
projects, such as Empower BT, could influence suppliers’ continuous improvement in their
operational processes within informal urban environments. 15 ................................................ 4
MODEL ANSWER ................................................................................................................... 5
1.2 Evaluate how poor forecasting could exacerbate the bullwhip effect, leading to supply-
demand imbalances and inefficiencies in material delivery across multiple phases of the
project. 15 ............................................................................................................................. 8
MODEL ANSWER ................................................................................................................... 9
1.3 Investigate how the management of Work-in-Progress (WIP) inventory can be optimized in
the Urban-Think Tank Empower housing project through product-service bundling, where
physical housing units are delivered alongside essential community services. 15 ................... 14
MODEL ANSWER ................................................................................................................. 15
1.4 Argue why adopting a Delivered at Place (DAP) logistics model can enhance delivery
reliability for Third-Party Logistics (3PL) providers, considering their limited warehousing and
road infrastructure, and contribute to long-term supply chain resilience. 15 ........................... 19
MODEL ANSWER ................................................................................................................. 20
1.5 Examine how Collaborative Planning, Forecasting, and Replenishment (CPFR) can be
utilized to synchronize demand planning and procurement, ultimately achieving price stability
across the supply chain. 15 .................................................................................................. 24
MODEL ANSWER ................................................................................................................. 25
1.6 Discuss how developing a shared vision and unified project objectives among key logistics
providers can strengthen Customer Relationship Management (CRM) systems and support post
occupancy service delivery. 15 ............................................................................................. 29
MODEL ANSWER ................................................................................................................. 30
Reference List ...................................................................................................................... 34




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1.1 Analyse how the identification and application of order qualifiers in low-
income housing projects, such as Empower BT, could influence suppliers’
continuous improvement in their operational processes within informal urban
environments. 15

1. Analysis

Students must link order qualifiers (basic performance standards suppliers must meet)
with supplier improvement in informal housing projects.

2. Study Areas Covered

• Supplier relationship management.
• Competitive priorities (cost, quality, delivery, flexibility).

3. Study Units Examined

• Unit 5: Global Sourcing & Procurement.
• Unit 6: Managing Supplier Relationships.

4. Preliminary Knowledge

• Concept of order qualifiers vs. order winners.
• Supplier evaluation and continuous improvement.

5. Expected Competences

• Ability to apply supplier development theory to low-cost housing.
• Analytical thinking about supplier performance in informal environments.

6. Useful Resources

• Heizer et al. (2022) Operations Management.
• Leong et al. (2022) Principles of SCM.
• Mbanje & Lunga (2023) Fundamental Principles of SCM.



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