TEST BANK u
NURSING LEADERSHIP &MA
u u u
NAGEMENT
3rd Edition B
u u
y Patricia Kelly
u u
TEST BANK u
,NursinguLeadershipu&uManagementu3rduEditionubyuPatriciauKellyuTestuBanku
TableuofuContents:
UnituI:uNURSINGuLEADERSHIPuANDuMANAGEMENT.
Chapteru1.uNursinguLeadershipuanduManagement.
Chapteru2.uTheuHealthcareuEnvironment.
Chapteru3.uOrganizationaluBehavioruanduMagnetuHospitals.
Chapteru4.uBasicuClinicaluHealthcareuEconomics.
Chapteru5.uEvidence-BaseduHealthuCare.
Chapteru6.uNursinguanduHealthcareuInformatics.
Chapteru7.uPopulationuBaseduHealthcareuPractice.
UnituII:uLEADERSHIPuANDuMANAGEMENTuOFuTHEuINTERDISCIPLINARYuTEAM.
Chapteru8.uPersonaluanduInterdisciplinaryuCommunication.
Chapteru9.uPoliticsuanduConsumeruPartnerships.
Chapteru10.uStrategicuPlanninguanduorganizinguPatientuCare.
Chapteru11.uEffectiveuTeamuBuilding.
Chapteru12.uPower.
Chapteru13.uChange,uInnovation,uanduConflictuManagement.
UnituIII:uLEADERSHIPuANDuMANAGEMENTuOFuPATIENT-uCENTEREDuCARE.
Chapteru14.uBudgetuConceptsuforuPatientuCare.
Chapteru15.uEffectiveuStaffing.
Chapteru16.uDelegationuofuPatientuCare.
Chapteru17.uOrganizationuofuPatientuCareuManagement.
Chapteru18.uTimeuManagementuanduSettinguPatientuCareuPriorities.
Chapteru19.uPatientuanduHealthuCareuEducation.
UnituIV:uQUALITYuIMPROVEMENTuOFuPATIENTuOUTCOMES.
Chapteru20.uManaginguOutcomesuUsinguanuOrganizationaluQualityuImprovementuModel.
Chapteru21.uEvidenceuBaseduStrategiesutouImproveuPatientuCareuOutcomes.
Chapteru22.uDecisionuMakinguanduCriticaluThinking.
Chapteru23.uLegaluAspectsuofuHealthuCare.
Chapteru24.uEthicaluAspectsuofuHealthuCare.
Chapteru25.uCulture,uGenerationaluDifferences,uanduSpirituality.
UnituV:uLEADERSHIPuANDuMANAGEMENTuOFuSELFuANDuTHEuFUTURE.
Chapteru26.uCollectiveuBargaining.
Chapteru27.uCareeruPlanning.
Chapteru28.uNursinguJobuOpportunities.
Chapteru29.uYouruFirstuJob.
Chapteru30.uHealthyuLiving:uBalancinguPersonaluanduProfessionaluNeeds.
Chapteru31.uNCLEXuPreparationuanduProfessionalism
.
,Chapteru1:uNursinguLeadershipuanduManagementu
MULTIPLEuCHOICE
1. AccordingutouHenriuFayol,utheufunctionsuofuplanning,uorganizing,ucoordinating,uanducontrollingu
areuconsidereduwhichuaspectuofumanagement?
a. Roles
b. Process
c. Functions
d. Taxonomy
ANS:uB,uTheumanagementuprocessuincludesuplanning,uorganizing,ucoordinating,uanducontrolling.uManagementurolesuincludeuinfo
rmationuprocessing,uinterpersonalurelationships,uandudecisionumaking.uManagementufunctionsuincludeuplanning,uorganizing,ustaffin
g,udirecting,ucoordinating,ureporting,uandubudgeting.uAutaxonomyuisuausystemuthatuordersuprinciplesuintouaugroupinguoruclassificati
on.
2. Whichuofutheufollowinguisuconsidereduaudecisionalumanagerialurole?
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
ANS:uD,uTheudecisionalumanagerialurolesuincludeuentrepreneur,udisturbanceuhandler,uallocatoruofuresources,uandunegotiator.uTheuin
formationuprocessingumanagerialurolesuincludeumonitor,udisseminator,uanduspokesperson.uTheuinterpersonalumanagerialurolesuincl
udeufigurehead,uleader,uanduliaison.
3. Aunurseumanagerumeetsuregularlyuwithuotherunurseumanagers,uparticipatesuonutheuorganization
sucommittees,uanduattendsumeetingsusponsoredubyuprofessionaluorganizationsuinuorderutoumanageur
elationships.uTheseuactivitiesuareuconsidereduwhichufunctionuofuaumanager?
a. Informing
b. Problemusolving
c. Monitoring
d. Networking
ANS:uD,uTheuroleufunctionsutoumanageurelationshipsuareunetworking,usupporting,udevelopinguandumentoring,umanaginguconflictua
nduteamubuilding,umotivatinguanduinspiring,urecognizing,uandurewarding.uTheuroleufunctionsutoumanageutheuworkuareuplanninguand
uorganizing,uproblemusolving,uclarifyingurolesuanduobjectives,uinforming,umonitoring,uconsulting,uandudelegating.
4. Aunurseuwasurecentlyupromotedutouaumiddle-
levelumanageruposition.uTheunursesutitleuwouldumostulikelyubeuwhichuofutheufollowing?
a. First-lineumanager
b. Director
c. Viceupresidentuofupatientucareuservices
d. Chiefunurseuexecutive
ANS:uB,uAumiddle-levelumanageruisucalleduaudirector.uAulowumanagerial-ulevelujobuisucalledutheufirst-
lineumanager.uAunurseuinuanuexecutiveuleveluroleuisucalleduauchiefunurseuexecutiveuoruviceupresidentuofupatientucareuservices.
5. AunurseumanageruwhouusesuFrederickuTaylorsuscientificumanagementuapproach,uwouldumostulikelyu
focusuonuwhichuofutheufollowing?
, a. Generaluprinciples
b. Positionaluauthority
c. Laboruproductivity
d. Impersonalurelations
ANS:uC,uTheuareauofufocusuforuscientificumanagementuisulaboruproductivity.uInubureaucraticutheory,uefficiencyuisuachieveduthrough
uimpersonalurelationsuwithinuauformalustructureuanduisubaseduonupositionaluauthority.uAdministrativeuprincipleutheoryuconsistsuofup
rinciplesuofumanagementuthatuareurelevantutouanyuorganization.
6. AccordingutouVroomsuTheoryuofuMotivation,uforce:
a. isutheuperceivedupossibilityuthatutheugoaluwillubeuachieved.
b. describesutheuamountuofueffortuoneuwilluexertutoureachuonesugoal.
c. describesupeopleuwhouhaveufreeuwillubutuchooseutoucomplyuwithuordersutheyuareugiven.
d. isuaunaturallyuformingusocialugrouputhatucanubecomeuaucontributorutouanuorganization.
ANS:uB,uAccordingutouVroomsuTheoryuofuMotivation,uForceudescribesutheuamountuofueffortuoneuwilluexertutoureachuonesugoal.u
Valenceuspeaksutoutheuleveluofuattractivenessuoruunattractivenessuofutheugoal.u Expectancyuisutheuperceivedupossibilityuthatutheugoal
uwillubeuachieved.uVroomsuTheoryuofuMotivationucanubeudemonstrateduinutheuformuofuanuequation:uForceu=uValenceuExpectanc
yu(Vroom,u1964).uTheutheoryuproposesuthatuthisuequationucanuhelputoupredictutheumotivation,uoruforce,uofuanuindividualuasudescrib
edubyuVroom.
7. AccordingutouR.uN.uLussier,umotivation:
a. isuunconsciouslyudemonstratedubyupeople.
b. occursuexternallyutouinfluenceubehavior.
c. isudeterminedubyuothersuchoices.
d. occursuinternallyutouinfluenceubehavior.
ANS:uD,uMotivationuisuauprocessuthatuoccursuinternallyutouinfluenceuandudirectuourubehavioruinuorderutousatisfyuneeds.uMotivationui
sunotuexplicitlyudemonstratedubyupeople,ubuturatheruituisuinterpretedufromutheirubehavior.uMotivationuisuwhateveruinfluencesuouruc
hoicesuanducreatesudirection,uintensity,uandupersistenceuinuourubehavior.
8. AccordingutouR.uN.uLussier,uthereuareucontentumotivationutheoriesuanduprocessumotivationutheories.u
Whichuofutheufollowinguisuconsidereduauprocessumotivationutheory?
a. Equityutheory
b. Hierarchyuofuneedsutheory
c. Existence-relatedness-growthutheory
d. Hygieneumaintenanceuandumotivationufactors
ANS:uA,uTheuprocessumotivationutheoriesuareuequityutheoryuanduexpectancyutheory.uTheucontentumotivationutheoriesuincludeuMasl
owsuhierarchyuofuneedsutheory,uAldefersuexistence-urelatedness-
growthu(ERG)utheory,uanduHerzbergsuhygieneumaintenanceufactorsuandumotivationufactors.
9. Theutheoryuthatuincludesumaintenanceuandumotivationufactorsuis:
a. Maslowsuhierarchyuofuneeds.
b. Herzbergsutwo-factorutheory.
c. McGregorsutheoryuXuandutheoryuY.
d. OuchisutheoryuZ.
NURSING LEADERSHIP &MA
u u u
NAGEMENT
3rd Edition B
u u
y Patricia Kelly
u u
TEST BANK u
,NursinguLeadershipu&uManagementu3rduEditionubyuPatriciauKellyuTestuBanku
TableuofuContents:
UnituI:uNURSINGuLEADERSHIPuANDuMANAGEMENT.
Chapteru1.uNursinguLeadershipuanduManagement.
Chapteru2.uTheuHealthcareuEnvironment.
Chapteru3.uOrganizationaluBehavioruanduMagnetuHospitals.
Chapteru4.uBasicuClinicaluHealthcareuEconomics.
Chapteru5.uEvidence-BaseduHealthuCare.
Chapteru6.uNursinguanduHealthcareuInformatics.
Chapteru7.uPopulationuBaseduHealthcareuPractice.
UnituII:uLEADERSHIPuANDuMANAGEMENTuOFuTHEuINTERDISCIPLINARYuTEAM.
Chapteru8.uPersonaluanduInterdisciplinaryuCommunication.
Chapteru9.uPoliticsuanduConsumeruPartnerships.
Chapteru10.uStrategicuPlanninguanduorganizinguPatientuCare.
Chapteru11.uEffectiveuTeamuBuilding.
Chapteru12.uPower.
Chapteru13.uChange,uInnovation,uanduConflictuManagement.
UnituIII:uLEADERSHIPuANDuMANAGEMENTuOFuPATIENT-uCENTEREDuCARE.
Chapteru14.uBudgetuConceptsuforuPatientuCare.
Chapteru15.uEffectiveuStaffing.
Chapteru16.uDelegationuofuPatientuCare.
Chapteru17.uOrganizationuofuPatientuCareuManagement.
Chapteru18.uTimeuManagementuanduSettinguPatientuCareuPriorities.
Chapteru19.uPatientuanduHealthuCareuEducation.
UnituIV:uQUALITYuIMPROVEMENTuOFuPATIENTuOUTCOMES.
Chapteru20.uManaginguOutcomesuUsinguanuOrganizationaluQualityuImprovementuModel.
Chapteru21.uEvidenceuBaseduStrategiesutouImproveuPatientuCareuOutcomes.
Chapteru22.uDecisionuMakinguanduCriticaluThinking.
Chapteru23.uLegaluAspectsuofuHealthuCare.
Chapteru24.uEthicaluAspectsuofuHealthuCare.
Chapteru25.uCulture,uGenerationaluDifferences,uanduSpirituality.
UnituV:uLEADERSHIPuANDuMANAGEMENTuOFuSELFuANDuTHEuFUTURE.
Chapteru26.uCollectiveuBargaining.
Chapteru27.uCareeruPlanning.
Chapteru28.uNursinguJobuOpportunities.
Chapteru29.uYouruFirstuJob.
Chapteru30.uHealthyuLiving:uBalancinguPersonaluanduProfessionaluNeeds.
Chapteru31.uNCLEXuPreparationuanduProfessionalism
.
,Chapteru1:uNursinguLeadershipuanduManagementu
MULTIPLEuCHOICE
1. AccordingutouHenriuFayol,utheufunctionsuofuplanning,uorganizing,ucoordinating,uanducontrollingu
areuconsidereduwhichuaspectuofumanagement?
a. Roles
b. Process
c. Functions
d. Taxonomy
ANS:uB,uTheumanagementuprocessuincludesuplanning,uorganizing,ucoordinating,uanducontrolling.uManagementurolesuincludeuinfo
rmationuprocessing,uinterpersonalurelationships,uandudecisionumaking.uManagementufunctionsuincludeuplanning,uorganizing,ustaffin
g,udirecting,ucoordinating,ureporting,uandubudgeting.uAutaxonomyuisuausystemuthatuordersuprinciplesuintouaugroupinguoruclassificati
on.
2. Whichuofutheufollowinguisuconsidereduaudecisionalumanagerialurole?
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
ANS:uD,uTheudecisionalumanagerialurolesuincludeuentrepreneur,udisturbanceuhandler,uallocatoruofuresources,uandunegotiator.uTheuin
formationuprocessingumanagerialurolesuincludeumonitor,udisseminator,uanduspokesperson.uTheuinterpersonalumanagerialurolesuincl
udeufigurehead,uleader,uanduliaison.
3. Aunurseumanagerumeetsuregularlyuwithuotherunurseumanagers,uparticipatesuonutheuorganization
sucommittees,uanduattendsumeetingsusponsoredubyuprofessionaluorganizationsuinuorderutoumanageur
elationships.uTheseuactivitiesuareuconsidereduwhichufunctionuofuaumanager?
a. Informing
b. Problemusolving
c. Monitoring
d. Networking
ANS:uD,uTheuroleufunctionsutoumanageurelationshipsuareunetworking,usupporting,udevelopinguandumentoring,umanaginguconflictua
nduteamubuilding,umotivatinguanduinspiring,urecognizing,uandurewarding.uTheuroleufunctionsutoumanageutheuworkuareuplanninguand
uorganizing,uproblemusolving,uclarifyingurolesuanduobjectives,uinforming,umonitoring,uconsulting,uandudelegating.
4. Aunurseuwasurecentlyupromotedutouaumiddle-
levelumanageruposition.uTheunursesutitleuwouldumostulikelyubeuwhichuofutheufollowing?
a. First-lineumanager
b. Director
c. Viceupresidentuofupatientucareuservices
d. Chiefunurseuexecutive
ANS:uB,uAumiddle-levelumanageruisucalleduaudirector.uAulowumanagerial-ulevelujobuisucalledutheufirst-
lineumanager.uAunurseuinuanuexecutiveuleveluroleuisucalleduauchiefunurseuexecutiveuoruviceupresidentuofupatientucareuservices.
5. AunurseumanageruwhouusesuFrederickuTaylorsuscientificumanagementuapproach,uwouldumostulikelyu
focusuonuwhichuofutheufollowing?
, a. Generaluprinciples
b. Positionaluauthority
c. Laboruproductivity
d. Impersonalurelations
ANS:uC,uTheuareauofufocusuforuscientificumanagementuisulaboruproductivity.uInubureaucraticutheory,uefficiencyuisuachieveduthrough
uimpersonalurelationsuwithinuauformalustructureuanduisubaseduonupositionaluauthority.uAdministrativeuprincipleutheoryuconsistsuofup
rinciplesuofumanagementuthatuareurelevantutouanyuorganization.
6. AccordingutouVroomsuTheoryuofuMotivation,uforce:
a. isutheuperceivedupossibilityuthatutheugoaluwillubeuachieved.
b. describesutheuamountuofueffortuoneuwilluexertutoureachuonesugoal.
c. describesupeopleuwhouhaveufreeuwillubutuchooseutoucomplyuwithuordersutheyuareugiven.
d. isuaunaturallyuformingusocialugrouputhatucanubecomeuaucontributorutouanuorganization.
ANS:uB,uAccordingutouVroomsuTheoryuofuMotivation,uForceudescribesutheuamountuofueffortuoneuwilluexertutoureachuonesugoal.u
Valenceuspeaksutoutheuleveluofuattractivenessuoruunattractivenessuofutheugoal.u Expectancyuisutheuperceivedupossibilityuthatutheugoal
uwillubeuachieved.uVroomsuTheoryuofuMotivationucanubeudemonstrateduinutheuformuofuanuequation:uForceu=uValenceuExpectanc
yu(Vroom,u1964).uTheutheoryuproposesuthatuthisuequationucanuhelputoupredictutheumotivation,uoruforce,uofuanuindividualuasudescrib
edubyuVroom.
7. AccordingutouR.uN.uLussier,umotivation:
a. isuunconsciouslyudemonstratedubyupeople.
b. occursuexternallyutouinfluenceubehavior.
c. isudeterminedubyuothersuchoices.
d. occursuinternallyutouinfluenceubehavior.
ANS:uD,uMotivationuisuauprocessuthatuoccursuinternallyutouinfluenceuandudirectuourubehavioruinuorderutousatisfyuneeds.uMotivationui
sunotuexplicitlyudemonstratedubyupeople,ubuturatheruituisuinterpretedufromutheirubehavior.uMotivationuisuwhateveruinfluencesuouruc
hoicesuanducreatesudirection,uintensity,uandupersistenceuinuourubehavior.
8. AccordingutouR.uN.uLussier,uthereuareucontentumotivationutheoriesuanduprocessumotivationutheories.u
Whichuofutheufollowinguisuconsidereduauprocessumotivationutheory?
a. Equityutheory
b. Hierarchyuofuneedsutheory
c. Existence-relatedness-growthutheory
d. Hygieneumaintenanceuandumotivationufactors
ANS:uA,uTheuprocessumotivationutheoriesuareuequityutheoryuanduexpectancyutheory.uTheucontentumotivationutheoriesuincludeuMasl
owsuhierarchyuofuneedsutheory,uAldefersuexistence-urelatedness-
growthu(ERG)utheory,uanduHerzbergsuhygieneumaintenanceufactorsuandumotivationufactors.
9. Theutheoryuthatuincludesumaintenanceuandumotivationufactorsuis:
a. Maslowsuhierarchyuofuneeds.
b. Herzbergsutwo-factorutheory.
c. McGregorsutheoryuXuandutheoryuY.
d. OuchisutheoryuZ.
