IOP3705 EXAM PACK
2025
QUESTIONS AND
ANSWERS
FOR ASSISTANCE CONTACT
EMAIL:
, lOMoARcPSD|31863004
lOMoARcPSD|3518598
IOP3705 – SG POSSIBLE EXAM QUESTIONS
ORGANANISATIONAL DEVELOPMENT
1
, lOMoARcPSD|31863004
lOMoARcPSD|3518598
Possible Exam Qs as per SG
STUDY UNIT 1
1. Describe the concept of organisation development. (5)
2. Distinguish between OD, change management and organisation change. (10)
3. Describe the five major backgrounds from which OD emerged and their influence on current practice.
(10)
4. Identify and describe the different steps in a general model of planned change. (15)
5. Critique the concept of planned change. (10)
6. Compare and contrast Lewin's change model, the Action Research Model and the Positive Model.
Describe their strengths and weaknesses. (25)
7. Of which problems associated with planned change should the OD practitioner be aware? How might
these problems be overcome? (10)
Multiple-choice questions
1. Which of the following is NOT included in the definition of OD?
(1) OD applies to the entire system.
(2) OD is based on behavioural science knowledge.
(3) OD is concerned with planned change.
(4) OD narrowly focuses on cost, quality and schedule.
2. Organisation development distinguishes itself from organisation change and change management by ...
(1) addressing the effective sequence of leadership issues that produces organisation improvements.
(2) focusing narrowly on cost, quality and schedule.
(3) focusing on the transfer of knowledge and skills to help the system manage future change.
(4) taking a broadly focused approach that can apply to any kind of change.
3. Which of the following is NOT one of the ``stems'' of OD?
(1) laboratory training
(2) environmental analysis
(3) action research survey feedback
(4) participative management
4. Which theory of planned change serves as the foundation for appreciative inquiry (AI)?
(1) Lewin's change model
(2) the Action Research Model
(3) the Positive Model
(4) the Open Systems Model
5. In Lewin's model of change, change is brought about by ...
(1) modifying forces maintaining the status quo.
(2) increasing forces for change.
(3) providing laboratory training.
(4) 1 and 2.
2
, lOMoARcPSD|31863004
lOMoARcPSD|3518598
6. The three sequential steps in Lewin's change model are ...
(1) freezing, movement, changing.
(2) unfreezing, movement, refreezing.
(3) unfreezing, refraining, refreezing.
(4) changing, movement, freezing.
7. The Action Research Model focuses on ...
(1) planned change as a cyclical process.
(2) heavy diagnosis prior to acting, planning and implementation.
(3) reporting new data from previous research.
(4) 1 and 2.
8. Contemporary applications of action research emphasise ...
(1) data gathering and analysis.
(2) consultation with a behavioural scientist.
(3) an increased degree of member involvement.
(4) problem(s) identification.
STUDY UNIT 2
1. Give a description of the competent OD practitioner. Determine the basic skills and knowledge that all
OD practitioners should have to be effective. (15)
2. Outline the role of OD professionals. (10)
3. Distinguish between the traditional and more recent values relevant to OD.(10)
4. Describe the role episodic model of ethical dilemmas. (10)
5. Identify and elaborate on the different types of ethical dilemmas. (10)
Multiple-choice questions
1. Which of the statements below is generally correct concerning OD practitioners?
(1) They are people utilising OD principles in their profession.
(2) They may share a common set of humanistic values.
(3) They have similar training, skills and knowledge.
(4) All of the above.
2. Which of the following is NOT a ``core'' skill of an OD practitioner?
(1) Intrapersonal skills
(2) Interpersonal skills
(3) General consultation skills
(4) Financial management skills
3. The consultant-centred OD practitioner may have to ...
(1) take on a modified role of ``expert''.
(2) always adopt the role of the ``expert''.
(3) never adopt the role of the ``expert''.
(4) take on a fixed role of ``expert''.
4. Ethical dilemmas of the OD practitioner concern ...
3
2025
QUESTIONS AND
ANSWERS
FOR ASSISTANCE CONTACT
EMAIL:
, lOMoARcPSD|31863004
lOMoARcPSD|3518598
IOP3705 – SG POSSIBLE EXAM QUESTIONS
ORGANANISATIONAL DEVELOPMENT
1
, lOMoARcPSD|31863004
lOMoARcPSD|3518598
Possible Exam Qs as per SG
STUDY UNIT 1
1. Describe the concept of organisation development. (5)
2. Distinguish between OD, change management and organisation change. (10)
3. Describe the five major backgrounds from which OD emerged and their influence on current practice.
(10)
4. Identify and describe the different steps in a general model of planned change. (15)
5. Critique the concept of planned change. (10)
6. Compare and contrast Lewin's change model, the Action Research Model and the Positive Model.
Describe their strengths and weaknesses. (25)
7. Of which problems associated with planned change should the OD practitioner be aware? How might
these problems be overcome? (10)
Multiple-choice questions
1. Which of the following is NOT included in the definition of OD?
(1) OD applies to the entire system.
(2) OD is based on behavioural science knowledge.
(3) OD is concerned with planned change.
(4) OD narrowly focuses on cost, quality and schedule.
2. Organisation development distinguishes itself from organisation change and change management by ...
(1) addressing the effective sequence of leadership issues that produces organisation improvements.
(2) focusing narrowly on cost, quality and schedule.
(3) focusing on the transfer of knowledge and skills to help the system manage future change.
(4) taking a broadly focused approach that can apply to any kind of change.
3. Which of the following is NOT one of the ``stems'' of OD?
(1) laboratory training
(2) environmental analysis
(3) action research survey feedback
(4) participative management
4. Which theory of planned change serves as the foundation for appreciative inquiry (AI)?
(1) Lewin's change model
(2) the Action Research Model
(3) the Positive Model
(4) the Open Systems Model
5. In Lewin's model of change, change is brought about by ...
(1) modifying forces maintaining the status quo.
(2) increasing forces for change.
(3) providing laboratory training.
(4) 1 and 2.
2
, lOMoARcPSD|31863004
lOMoARcPSD|3518598
6. The three sequential steps in Lewin's change model are ...
(1) freezing, movement, changing.
(2) unfreezing, movement, refreezing.
(3) unfreezing, refraining, refreezing.
(4) changing, movement, freezing.
7. The Action Research Model focuses on ...
(1) planned change as a cyclical process.
(2) heavy diagnosis prior to acting, planning and implementation.
(3) reporting new data from previous research.
(4) 1 and 2.
8. Contemporary applications of action research emphasise ...
(1) data gathering and analysis.
(2) consultation with a behavioural scientist.
(3) an increased degree of member involvement.
(4) problem(s) identification.
STUDY UNIT 2
1. Give a description of the competent OD practitioner. Determine the basic skills and knowledge that all
OD practitioners should have to be effective. (15)
2. Outline the role of OD professionals. (10)
3. Distinguish between the traditional and more recent values relevant to OD.(10)
4. Describe the role episodic model of ethical dilemmas. (10)
5. Identify and elaborate on the different types of ethical dilemmas. (10)
Multiple-choice questions
1. Which of the statements below is generally correct concerning OD practitioners?
(1) They are people utilising OD principles in their profession.
(2) They may share a common set of humanistic values.
(3) They have similar training, skills and knowledge.
(4) All of the above.
2. Which of the following is NOT a ``core'' skill of an OD practitioner?
(1) Intrapersonal skills
(2) Interpersonal skills
(3) General consultation skills
(4) Financial management skills
3. The consultant-centred OD practitioner may have to ...
(1) take on a modified role of ``expert''.
(2) always adopt the role of the ``expert''.
(3) never adopt the role of the ``expert''.
(4) take on a fixed role of ``expert''.
4. Ethical dilemmas of the OD practitioner concern ...
3
