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Test Bank Working in Groups Communication Principles and Strategies, 8th Edition. By Isa Engleberg , Dianna Wynn, Kay Yoon. All Chapters| Latest Edition| Verified Answers

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Test Bank Working in Groups: Communication Principles and Strategies provides practical guidance on how to work effectively in groups. Isa Engleberg, Dianna Wynn and new co-author Kay Yoon employ the concept of balance as a unifying metaphor for successful group communication. Offering specific recommendations and real-world examples, the authors help you learn how to become a valuable, ethical group member. The 8th Edition has been thoroughly updated to reflect the latest in the field. In addition to the fresh contributions of Dr. Kay Yoon, the text offers updated data, contemporary examples and up-to-date theory. Chapter 4: Diversity in Groups has been thoroughly revised to better promote understanding, respect and adaptation to group members of all orientations and backgrounds.

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Working in Groups Communication Principles
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Working in Groups Communication Principles

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August 2, 2025
Number of pages
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Written in
2025/2026
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Test Bank
Working in Groups Communication Principles and Strategies, 8th Edition.
By Isa Engleberg , Dianna Wynn, Kay Yoon.
All Chapters| Latest Edition| Verified Answers




C
LE
ST
BE

,Table of Contents
Chapter 1: Introduction to Group Communication 1

Chapter 2: Group Development 35

Chapter 3: Participation in Groups 69

Chapter 4: Diversity in Groups 106
Chapter 5: Leadership in Groups 144

Chapter 6: Verbal and Nonverbal Communication in Groups 178

Chapter 7: Listening and Responding in Groups 214

Chapter 8: Conflict and Cohesion in Groups 244

Chapter 9: Decision Making and Problem Solving in Groups 279




C
Chapter 10: Critical Thinking and Argumentation in Groups 318

Chapter 11: Group Meetings 356
LE
Chapter 12: Group Presentations 378
ST
BE

,Chapter 1: Introduction to Group Communication

Multiple Choice Single Select
1) According to a study commissioned by the Association of American Colleges and
Universities (AAC&U) that asked 496 employers to rank the essential learning outcomes needed
by college graduates entering the workforce, which outcome ranked highest?

a) ability to work in teams

b) critical thinking

c) digital literacy

d) ability to analyze and interpret data
e) the application of knowledge to real-world settings




C
Answer: a
LE
Learning Objective 1.1: Describe the pervasiveness and importance of group work. Topic 1.1:
The Importance of Groups

Difficulty Level: Easy
ST

Skill Level: Understand the Concepts



2) The state in which the effective collaboration of group members produces better results
BE


than what would be expected, given the sum of skills and abilities of individual members
working alone, is known as .

a) interaction

b) common goals

c) interdependence
d) synergy

e) working

Answer: d

Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.

Topic 1.2.1: Advantages of Working in Groups Difficulty Level: Moderate

Skill Level: Understand the Concepts

, 3) Which of the following characteristics is a disadvantage of working in groups?

f) Groups make better decisions when working on complex tasks.

g) Working in groups enhances member learning.

h) Groups require significant time, energy, and resources.
i) Groups are often more creative than members working alone.

j) Members usually enjoy working with others in groups.

Answer: c

Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.

Topic 1.2.2: Disadvantages of Working in Groups Difficulty Level: Moderate

Skill Level: Understand the Concepts




C
4)
text?
LE
Which of the following situations best represents group communication as defined in the


k) people talking in an elevator
ST
l) people discussing the weather at an airport

m) fans cheering at a baseball game

n) jury members deliberating a court case
BE


o) a congregation listening to a sermon

Answer: d

Learning Objective 1.3: Explain the importance of the five key elements in the definition of

group communication.
Topic 1.3: Defining Group Communication Difficulty Level: Moderate

Skill Level: Apply What You Know



5) A group with seven members has the potential for different types of interactions.

p) 9

q) 90

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