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Exam (elaborations)

AIN3701 Assignment 3 (ANSWERS) 2025 (651535) - Due 8 August 2025

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Automation and data analysis - AIN3701 Assignment 3 2025 (651535) - Due 8 August 2025; 100 % TRUSTED workings, Expert Solved, Explanations and Solutions. For assistance call or W.h.a.t.s.a.p.p us on ...(.+.2.5.4.7.7.9.5.4.0.1.3.2)........... QUESTION 1 AIN3701 Assignment 3 2025 You were invited to attend a Internal strategy meeting with: Zanele Mahlangu – General Manager Farouk Naidoo - Chief Financial Officer Sipho Dumalisile – Marketing Manager Lindiwe Britz – Customer Experience Lead Bryan Haasbroek – Operations Manager Thuli Nzhinga – Group Fitness Lead �� � Location: FitNation Pretoria Branch �� �� � Time: Monday, 9:00 AM The boardroom smells faintly of disinfectant and espresso. FitNation's key management team gathers around the oval table. Rain patters softly against the windows. The AIN3701 student, recently appointed as Financial Manager, takes their seat beside Farouk Naidoo, the CFO. Zanele (General Manager): “Good morning, everyone. I’ll get straight to it — our membership numbers are down 12% this quarter. We need to understand what’s driving this trend and act before it gets worse.” Farouk (CFO): [nodding] “I’ve asked our new Financial Manager — the AIN3701 student — to help us unpack the issue and develop a visual summary of the key causes. Let’s speak openly.” 6 Sipho (Marketing Manager): AIN3701 Assignment 3 2025 “I’ve noticed our social media engagement is sliding. The latest Instagram and TikTok campaigns didn’t get the reach or clicks we expected. Maybe the messaging’s stale.” Lindiwe (Customer Experience Lead): “I’ve had a spike in complaints about the locker area and showers — delayed maintenance and key issues mostly. It’s small stuff, but it adds up and makes people feel neglected.” Bryan (Operations Manager): “One of our childcare staff resigned weeks ago and we haven’t replaced her yet. Parents are cancelling because they can’t train if there’s no one to watch their kids.” Thuli (Group Fitness Lead): “Class attendance is dropping, and it’s not hard to see why. We’ve had issues with instructors missing classes or swapping time slots without proper notice. That unpredictability frustrates regulars.” Farouk (CFO): “The financial data confirms it: most cancellations mention poor value for money. And although revenue is down, our operating costs haven’t decreased.” Zanele (General Manager): “Thanks, everyone. Clearly, we’re dealing with multiple causes. AIN3701 student, please prepare a fishbone diagram to help us visualise this properly.” REQUIRED: Marks (a) Open a document in Word. Save this document as yourstudentnumber_S, for example _VanS. Number the following question as: Question 1 (a) in your Word document. Based on the dialogue provided in the assignment, create a fishbone (Ishikawa) diagram to visually map the likely causes of the recent membership decline at FitNation Gym. Hints: - Identify and include at least four root cause categories. - Under each category, provide a minimum of two contributing factors based on the meeting discussion. 10 [10]

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Uploaded on
July 29, 2025
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Written in
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AIN3701
ASSIGNMENT 3 2025


UNIQUE NO. 651535
DUE DATE: 8 AUGUST 2025

,Automation and data analysis

Question 1 (a)

FISHBONE DIAGRAM: Membership Decline Causes at FitNation Gym

┌─────────────────────┐
│ Marketing │
│ - Poor social media │
│ - Unappealing ads │
└─────────────────────┘
/
/
┌────────────┐ ┌────────────┐ ┌────────────┐
┌────────────┐
│ Facilities │ │ Operations │ │ Group Fit │ │
Marketing │
│ & Maint. │ │ & Staffing │ │ Experience │ │

└────────────┘ └────────────┘ └────────────┘
└────────────┘
| | |
|
- Dirty/change rooms - Lack of childcare - Missing instructors -
Social media decline
- Key access issues - No staff replacement - Last-minute changes -
Campaign fatigue
\ \
\
\ \
\
\ \
\
⬅⬅⬅ Membership Decline ➡➡➡

, Question 2 (a)

In terms of IFRS 15, the following distinct performance obligations are
identified in the 24-month GymStarter contract:

1. Access to Gym Services:
- This includes 24-month access to all gym facilities, classes, and
fitness support.
- Recognised as a continuous service performance obligation over time.

2. Incentive Goods (conditional):
- Branded towel (if 8 sessions are attended in first 8 weeks)
- Branded T-shirt (if 16 sessions are attended)
- Gym bag (if 24 sessions are attended)
- These goods are promised as rewards and represent distinct performance
obligations if they provide value to the customer and are not incidental.

Each of the incentives is conditional and only becomes an obligation if the
customer meets the relevant attendance criteria.


Journal Entry: 1 January 2025
Question 2 (b)

Dr Contract Asset / Trade Receivable R24,000
Cr Contract Liability – Gym Services R23,741
Cr Contract Liability – Incentives R259

(To recognise deferred revenue and incentives at contract inception)




Journal Entry: 31 January 2025 (No milestones met)
Question 2 (c)

Dr Bank / Cash R1,000
Cr Contract Asset / Trade Receivable R1,000

(To record receipt of monthly subscription)

Dr Contract Liability – Gym Services R989.21
Cr Gym Revenue R989.21

(To recognise one month of earned gym service revenue)




Question 2 (d)

Journal Entries: T-shirt Earned and Issued
R47,28
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