TEST BANK
Organizational Behavior An Evidence-Based
Approach, 12 Edition by Fred Luthans
,Behavior An Evidence-Based Approach, 12 Edition Fred Luthans Test Bank
Table Of Content
Chapter 1: Introduction To Organizational Behavior: An Evidence-Based Approach
Chapter 2: Environmental Context: Globalization, Diversity, And Ethics
Chapter 3: Organizational Context: Design And Culture
Chapter 4: Organizational Context: Reward Systems
Chapter 5: Personality, Perception, And Employee Attitudes
Chapter 6: Motivational Needs, Processes, And Applications
Chapter 7: Positive Organizational Behavior And Psychological Capital
Chapter 8: Communication And Decision Making
Chapter 9: Stress And Conflict
Chapter 10: Power And Politics
Chapter 11: Groups And Teams
Chapter 12: Behavioral Performance Management
Chapter 13: Effective Leadership Processes
Chapter 14: Great Leaders: An Evidenced-Based Approach
, Chapter
01 Introduction To Organizational Behavior: An Evidence-Based
Approach
True / False Questions
1. The Major Challenge And Critical Competitive Advantage For Any Organization Is
The Humanresource Of That Company.
yi
True False
2. Casey, A Relationship Manager In A Bank Creates Value For Her Organization
Through Her Networks, Connections, And Friends. These Values Can Be Referred To
As "Positive Psychologicalcapital." yi
True False
3. Roger, A Sales Manager For Heust Pvt. Ltd., Is Impressed With His New Sales
Executive, Tim. according To Roger, Tim Is Optimistic, Can Perform Well Under
Yiuy
Pressure, And Is Very Confidentabout What He Does. These Qualities Can Be
yi
Referred To As "Positive Psychological Capital." True False
4. The Problems With Human Organizations And The Solutions Over The Ages
Have Undergonedrastic Changes Compared To Their Emphasis And
Surrounding Environmental Context.
True False
5. A Paradigm Establishes Only
Written Rules.true False
Yi
6. ‘Paradigm Shift' Refers To The Situation In Which Those In The Existing Paradigm
May Not Even see The Changes That Are Occurring, And Therefore, Cannot Analyze
yiuy
The Changes.
True False
,7. Reasons For Considerable Resistance To Change And Difficulty To Move
From The Old management Paradigm To The New Can Be Explained By
yiuy
The "Paradigm Effect."
True False
8. The Fact That Today's Managers Are Competent In Their Functional Specialization Is
Sufficient To Reiterate That Most Of Them Paid Close Attention To The Conceptual
And Human Dimensions Oft heir Jobs. yi
True False
9. According To Theory X, If Employees Were Kept Happy, They
Would Become Highperformers.yi
True False
10. Theory X Is The Natural Choice For Most Organizations In
Today's Environment.true False Y
i
11. Most Of The Practicing Managers And Their Organizations Cultures Believe,
Fully Implement, and Consistently Adhere To A Full-Fledged Hpwps Approach To
Yi
Management. True False
12. The Movement To Not Only Recognize, But Also Do Something About
The "Knowing-Doing gap" Is The Movement Towards Evidence-Based
yiuy
Management. True False
13. Most Of The "New Management Practices" Are Essentially A Readapted
Version Of Existing "Old Management Truths."
yiuy
True False
,Full File At Http://Testbankinstant.CH/Test-Bank-For-
Organizational- Behavior-An-Evidence-Based-Approach-12th-
Edition-Luthans-
14. The Hawthorne Studies Were More A Result Of Planned Study
Than A Serendipitousdiscovery.yiuy
True False
15. The Hawthorne Effect Postulates That The Increase In Productivity Can Be
Attributed To Thes pecial Attention Received By The Participants.
yi
True False
16. Behavioral Science Is Almost As Old As The Physical And
Biological Sciences.True False
17. According To Meta-Analysis, If One Study Shows That A Management Technique
Doesn't Work and Another Study Shows That It Does, An Average Of Those Results
yiuy
Is The Best Estimate Of How Well That Management Practice Works (Or Doesn't
Work).
True False
18. The Experimental Design Of Research Used In Organizational Behavior Is
Largely Borrowedfrom Sociology.
yi
True False
19. The Primary Aim Of Any Research Design, Establishing A Cause-And-
Effect Relationship, Is accomplished Through The Experimental Design.
yiuy
True False
20. Laboratory Studies Tend To Have Better External Validity Than
Field Studies.true
Yi False
,Full File At Http://Testbankinstant.CH/Test-Bank-For-
Organizational- Behavior-An-Evidence-Based-Approach-12th-
Edition-Luthans-
21. According To Edward Tolman, Behavior Is Reactive, And Is Directed
Towards Situations.true
Y
i False
22. The Social Cognitive Process Can Be A Unifying Theoretical Framework For
Both Cognition and Behaviorism.
yiuy
True False
23. The Behavioristic Approach Posits That Cognitive Processes Such As Thinking,
Expectancies,And Perception Exist And Are Essential To Predict And Control Or
Manage Behavior.
True False
24. The Behavioristic Approach Has Been Labeled As Being Mentalistic, While
The Cognitiveapproach Has Been Labeled Deterministic.
True False
25. Personality Characteristics Such As Conscientiousness Can Serve As
An Example Fororganizational Participants.
True False
,Full File At Http://Testbankinstant.CH/Test-Bank-For-
Organizational- Behavior-An-Evidence-Based-Approach-12th-
Edition-Luthans-
Multiple Choice Questions
26. Which Of The Following Is NOT An Important Environmental Or
Contextual Dimension Fororganizational Behavior?
A. Leadership
B. Globalization
C. Ethics
D. Diversity
27. Human Resource Of An Organization Includes All Of The Following EXCEPT:
A. Human Capital.
B. Social Capital.
C. Positive Psychological Capital.
D. Relations Capital.
28. David Was Recently Promoted As The Chief Marketing Officer For Izet Pvt. Ltd.
David Was Chosen Because Of His Remarkable Marketing Skills And His
Experience As Vice-President For 15 years In A Reputed Marketing Firm. Which Of
yi
The Following Can Be Attributed As A Reason For Hispromotion?
yi
A. Physical Capital
B. Human Capital
C. Social Capital
D. Positive Psychological Capital
29. Ken Is Hired As A Branch Manager Of A Marketing Firm Only Because Of His
Networks With Important Personalities And His Connections With Potential Clients.
Which Of The Following Can he Best Provide To The Organization?
yiuy
A. Physical Capital
B. Relation Capital
C. Social Capital
D. Positive Psychological Capital
,Full File At Http://Testbankinstant.CH/Test-Bank-For-
Organizational- Behavior-An-Evidence-Based-Approach-12th-
Edition-Luthans-
30. Which Of The Following Best Explains Positive Psychological Capital?
A. What You Know
B. Who You Know
C. What You Say
D. Who You Can Become
Full File At Http://Testbankinstant.CH/Test-Bank-For-
Organizational- Behavior-An-Evidence-Based-Approach-12th-
Edition-Luthans-
31. Which One Of The Following Changes CANNOT Be Attributed To
The Dynamic, technologically Advanced Work Environment?
Yiuy
A. A Change In Work Ethics
B. A Change In The Traditional Employment Contract
C. A Change In The Nature Of The Work
D. A Change In The Composition Of The Workforce
32. Which Among The Following Does NOT Signify The Term "Paradigm?"
A. A Framework
B. A Way Of Thinking
C. A Scheme For Understanding Technology
D. A Scheme For Understanding Reality
33. Investorpro, An Investment Consulting Firm Plans To Flatten Its Traditional
Hierarchy Structure. The Intent Is To Eliminate Authoritarian Positions In Its Structure
And Create New Ones that Are Operationally Logical. The Top Management Agrees
yiuy
That None Of The Employees Would Be Laid-Off But Only Transferred From Their
Positions To The New Ones. This Plan, When Announced To Its Employees, Is Not
Taken Well By Lower- And Middle- Level Management Who Did Not Want The
Structure To Be Changed. When Asked For A Reason, They Were Not Able To Put
Astrong Argument. Which Of The Following Best Describes This Effect?
yi
A. Hawthorne Effect
B. Paradigm Effect
C. Audience Effect
D. External Validity
34. James Brian Quinn Believes That The Organization Of Enterprise And Effective
Strategies Willdepend More On Development And Deployment Ofresources Than
yi
On The Management Of
, Assets.
A. Intellectual; Physical
B. Human; Monetary
C. Technological; Physical
D. Natural; Monetary
35. A Manager Following Which Of The Following Theories Would Be Of
The Opinion That employees Are Only Interested In Money?
yiuy
A. Social Assumptions Theory.
B. Theory X.
C. Theory Y.
D. Theory Z.
36. Identify A Method That Was NOT Used By Traditional Managers To
Solve Management problems And Ensure Maximum Productivity In The
yiuy
Past.
A. Devise Monetary Incentive Plans
B. Ensure Job Security
C. Provide Regular Paid Leave
D. Provide Good Working Conditions
37. Among The Following, Identify Which Is NOT Part Of High Performance Work Practices?
A. Job Security
B. Self-Managed Teams
C. Pay For Performance
D. Multi-Source Feedback System
38. Identify Jeff Pfeffer's "3 Its," Correlating It To Organizational Behavior Theory And Research.
A. Believe It.
B. Spread It.
C. Do It.
D. Stick With It.
39. Pfeffer And Sutton Identified Five Sources That Prevented The
Implementation And Sustainability Of The High Performance Work Practices.
Identify Which Is NOT One Of Thesources.
yi
A. Debilitating Fear
B. Destructive Internal Competition
C. Mindless Reliance On Precedent
D. Poorly Designed And Complex Hierarchy
, 40. If Practitioners Take On A More "Practitioner-Scientific" Role And
Academicians Assume A more "Scientific-Practitioner" Role, It Would Result In
yiuy
A Movement Towards:
A. Evidence-Based Management.
B. Relation Management.
C. Social Facilitation.
D. Positive Psychological Capital.
41. Which Among The Following Aspect Of Behavioral Management Was Not
Emphasized Byearly Pioneers Of Practicing Management, Such As Alfred P.
iy
Sloan?
A. Hierarchical Structure
B. Specialization
C. Management Functions Of Planning And Controlling
D. Human Dimension
42. The Relay Room Studies Phase Of The Hawthorne Studies Concluded That:
A. The Productivity Would Increase If The Length Of Workday Was Reduced.
B. Productivity Was Directly Proportional To Rest Breaks.
C. Productivity Was Independent To The Method Of Payment.
D. The Independent Variables By Themselves Were Not Causing The Change In
The Dependentvariable.
yi
43. Increased Productivity Under Controlled Conditions Can Be Attributed Solely To
The Fact That the Participants In The Study Are Given Special Attention And That
yiuy
They Are Enjoying A Novel, Interesting Experience. This Can Be Referred To As:
A. Social Facilitation.
B. The Paradigm Effect.
C. Groupthink.
D. The Hawthorne Effect.
Organizational Behavior An Evidence-Based
Approach, 12 Edition by Fred Luthans
,Behavior An Evidence-Based Approach, 12 Edition Fred Luthans Test Bank
Table Of Content
Chapter 1: Introduction To Organizational Behavior: An Evidence-Based Approach
Chapter 2: Environmental Context: Globalization, Diversity, And Ethics
Chapter 3: Organizational Context: Design And Culture
Chapter 4: Organizational Context: Reward Systems
Chapter 5: Personality, Perception, And Employee Attitudes
Chapter 6: Motivational Needs, Processes, And Applications
Chapter 7: Positive Organizational Behavior And Psychological Capital
Chapter 8: Communication And Decision Making
Chapter 9: Stress And Conflict
Chapter 10: Power And Politics
Chapter 11: Groups And Teams
Chapter 12: Behavioral Performance Management
Chapter 13: Effective Leadership Processes
Chapter 14: Great Leaders: An Evidenced-Based Approach
, Chapter
01 Introduction To Organizational Behavior: An Evidence-Based
Approach
True / False Questions
1. The Major Challenge And Critical Competitive Advantage For Any Organization Is
The Humanresource Of That Company.
yi
True False
2. Casey, A Relationship Manager In A Bank Creates Value For Her Organization
Through Her Networks, Connections, And Friends. These Values Can Be Referred To
As "Positive Psychologicalcapital." yi
True False
3. Roger, A Sales Manager For Heust Pvt. Ltd., Is Impressed With His New Sales
Executive, Tim. according To Roger, Tim Is Optimistic, Can Perform Well Under
Yiuy
Pressure, And Is Very Confidentabout What He Does. These Qualities Can Be
yi
Referred To As "Positive Psychological Capital." True False
4. The Problems With Human Organizations And The Solutions Over The Ages
Have Undergonedrastic Changes Compared To Their Emphasis And
Surrounding Environmental Context.
True False
5. A Paradigm Establishes Only
Written Rules.true False
Yi
6. ‘Paradigm Shift' Refers To The Situation In Which Those In The Existing Paradigm
May Not Even see The Changes That Are Occurring, And Therefore, Cannot Analyze
yiuy
The Changes.
True False
,7. Reasons For Considerable Resistance To Change And Difficulty To Move
From The Old management Paradigm To The New Can Be Explained By
yiuy
The "Paradigm Effect."
True False
8. The Fact That Today's Managers Are Competent In Their Functional Specialization Is
Sufficient To Reiterate That Most Of Them Paid Close Attention To The Conceptual
And Human Dimensions Oft heir Jobs. yi
True False
9. According To Theory X, If Employees Were Kept Happy, They
Would Become Highperformers.yi
True False
10. Theory X Is The Natural Choice For Most Organizations In
Today's Environment.true False Y
i
11. Most Of The Practicing Managers And Their Organizations Cultures Believe,
Fully Implement, and Consistently Adhere To A Full-Fledged Hpwps Approach To
Yi
Management. True False
12. The Movement To Not Only Recognize, But Also Do Something About
The "Knowing-Doing gap" Is The Movement Towards Evidence-Based
yiuy
Management. True False
13. Most Of The "New Management Practices" Are Essentially A Readapted
Version Of Existing "Old Management Truths."
yiuy
True False
,Full File At Http://Testbankinstant.CH/Test-Bank-For-
Organizational- Behavior-An-Evidence-Based-Approach-12th-
Edition-Luthans-
14. The Hawthorne Studies Were More A Result Of Planned Study
Than A Serendipitousdiscovery.yiuy
True False
15. The Hawthorne Effect Postulates That The Increase In Productivity Can Be
Attributed To Thes pecial Attention Received By The Participants.
yi
True False
16. Behavioral Science Is Almost As Old As The Physical And
Biological Sciences.True False
17. According To Meta-Analysis, If One Study Shows That A Management Technique
Doesn't Work and Another Study Shows That It Does, An Average Of Those Results
yiuy
Is The Best Estimate Of How Well That Management Practice Works (Or Doesn't
Work).
True False
18. The Experimental Design Of Research Used In Organizational Behavior Is
Largely Borrowedfrom Sociology.
yi
True False
19. The Primary Aim Of Any Research Design, Establishing A Cause-And-
Effect Relationship, Is accomplished Through The Experimental Design.
yiuy
True False
20. Laboratory Studies Tend To Have Better External Validity Than
Field Studies.true
Yi False
,Full File At Http://Testbankinstant.CH/Test-Bank-For-
Organizational- Behavior-An-Evidence-Based-Approach-12th-
Edition-Luthans-
21. According To Edward Tolman, Behavior Is Reactive, And Is Directed
Towards Situations.true
Y
i False
22. The Social Cognitive Process Can Be A Unifying Theoretical Framework For
Both Cognition and Behaviorism.
yiuy
True False
23. The Behavioristic Approach Posits That Cognitive Processes Such As Thinking,
Expectancies,And Perception Exist And Are Essential To Predict And Control Or
Manage Behavior.
True False
24. The Behavioristic Approach Has Been Labeled As Being Mentalistic, While
The Cognitiveapproach Has Been Labeled Deterministic.
True False
25. Personality Characteristics Such As Conscientiousness Can Serve As
An Example Fororganizational Participants.
True False
,Full File At Http://Testbankinstant.CH/Test-Bank-For-
Organizational- Behavior-An-Evidence-Based-Approach-12th-
Edition-Luthans-
Multiple Choice Questions
26. Which Of The Following Is NOT An Important Environmental Or
Contextual Dimension Fororganizational Behavior?
A. Leadership
B. Globalization
C. Ethics
D. Diversity
27. Human Resource Of An Organization Includes All Of The Following EXCEPT:
A. Human Capital.
B. Social Capital.
C. Positive Psychological Capital.
D. Relations Capital.
28. David Was Recently Promoted As The Chief Marketing Officer For Izet Pvt. Ltd.
David Was Chosen Because Of His Remarkable Marketing Skills And His
Experience As Vice-President For 15 years In A Reputed Marketing Firm. Which Of
yi
The Following Can Be Attributed As A Reason For Hispromotion?
yi
A. Physical Capital
B. Human Capital
C. Social Capital
D. Positive Psychological Capital
29. Ken Is Hired As A Branch Manager Of A Marketing Firm Only Because Of His
Networks With Important Personalities And His Connections With Potential Clients.
Which Of The Following Can he Best Provide To The Organization?
yiuy
A. Physical Capital
B. Relation Capital
C. Social Capital
D. Positive Psychological Capital
,Full File At Http://Testbankinstant.CH/Test-Bank-For-
Organizational- Behavior-An-Evidence-Based-Approach-12th-
Edition-Luthans-
30. Which Of The Following Best Explains Positive Psychological Capital?
A. What You Know
B. Who You Know
C. What You Say
D. Who You Can Become
Full File At Http://Testbankinstant.CH/Test-Bank-For-
Organizational- Behavior-An-Evidence-Based-Approach-12th-
Edition-Luthans-
31. Which One Of The Following Changes CANNOT Be Attributed To
The Dynamic, technologically Advanced Work Environment?
Yiuy
A. A Change In Work Ethics
B. A Change In The Traditional Employment Contract
C. A Change In The Nature Of The Work
D. A Change In The Composition Of The Workforce
32. Which Among The Following Does NOT Signify The Term "Paradigm?"
A. A Framework
B. A Way Of Thinking
C. A Scheme For Understanding Technology
D. A Scheme For Understanding Reality
33. Investorpro, An Investment Consulting Firm Plans To Flatten Its Traditional
Hierarchy Structure. The Intent Is To Eliminate Authoritarian Positions In Its Structure
And Create New Ones that Are Operationally Logical. The Top Management Agrees
yiuy
That None Of The Employees Would Be Laid-Off But Only Transferred From Their
Positions To The New Ones. This Plan, When Announced To Its Employees, Is Not
Taken Well By Lower- And Middle- Level Management Who Did Not Want The
Structure To Be Changed. When Asked For A Reason, They Were Not Able To Put
Astrong Argument. Which Of The Following Best Describes This Effect?
yi
A. Hawthorne Effect
B. Paradigm Effect
C. Audience Effect
D. External Validity
34. James Brian Quinn Believes That The Organization Of Enterprise And Effective
Strategies Willdepend More On Development And Deployment Ofresources Than
yi
On The Management Of
, Assets.
A. Intellectual; Physical
B. Human; Monetary
C. Technological; Physical
D. Natural; Monetary
35. A Manager Following Which Of The Following Theories Would Be Of
The Opinion That employees Are Only Interested In Money?
yiuy
A. Social Assumptions Theory.
B. Theory X.
C. Theory Y.
D. Theory Z.
36. Identify A Method That Was NOT Used By Traditional Managers To
Solve Management problems And Ensure Maximum Productivity In The
yiuy
Past.
A. Devise Monetary Incentive Plans
B. Ensure Job Security
C. Provide Regular Paid Leave
D. Provide Good Working Conditions
37. Among The Following, Identify Which Is NOT Part Of High Performance Work Practices?
A. Job Security
B. Self-Managed Teams
C. Pay For Performance
D. Multi-Source Feedback System
38. Identify Jeff Pfeffer's "3 Its," Correlating It To Organizational Behavior Theory And Research.
A. Believe It.
B. Spread It.
C. Do It.
D. Stick With It.
39. Pfeffer And Sutton Identified Five Sources That Prevented The
Implementation And Sustainability Of The High Performance Work Practices.
Identify Which Is NOT One Of Thesources.
yi
A. Debilitating Fear
B. Destructive Internal Competition
C. Mindless Reliance On Precedent
D. Poorly Designed And Complex Hierarchy
, 40. If Practitioners Take On A More "Practitioner-Scientific" Role And
Academicians Assume A more "Scientific-Practitioner" Role, It Would Result In
yiuy
A Movement Towards:
A. Evidence-Based Management.
B. Relation Management.
C. Social Facilitation.
D. Positive Psychological Capital.
41. Which Among The Following Aspect Of Behavioral Management Was Not
Emphasized Byearly Pioneers Of Practicing Management, Such As Alfred P.
iy
Sloan?
A. Hierarchical Structure
B. Specialization
C. Management Functions Of Planning And Controlling
D. Human Dimension
42. The Relay Room Studies Phase Of The Hawthorne Studies Concluded That:
A. The Productivity Would Increase If The Length Of Workday Was Reduced.
B. Productivity Was Directly Proportional To Rest Breaks.
C. Productivity Was Independent To The Method Of Payment.
D. The Independent Variables By Themselves Were Not Causing The Change In
The Dependentvariable.
yi
43. Increased Productivity Under Controlled Conditions Can Be Attributed Solely To
The Fact That the Participants In The Study Are Given Special Attention And That
yiuy
They Are Enjoying A Novel, Interesting Experience. This Can Be Referred To As:
A. Social Facilitation.
B. The Paradigm Effect.
C. Groupthink.
D. The Hawthorne Effect.
