Study Questions And Answers
The portion of the strategic management process that concerns the organization, coordination, and integration
of work processes is Blank______. ANS✅ strategy implementation
What is the goal of organizational design? ANS✅ to enable managers to translate their chosen strategy into a
realized one
Graciela's used to be the industry leader in restaurant supplies, but over the years competition grew, and the
company's market share declined. Graciela's has launched several marketing campaigns and introduced new
products and services. However, not much else in the company has changed, and it still relies on the same team
of managers. Graciela's is experiencing Blank______. ANS✅ organizational inertia
Select all that apply
A firm's organizational structure directly determines which of the following aspects of the firm? ANS✅ the
orchestration of individual and team work efforts
the distribution of resources
Leslie, Juan, and Felicia all work for the same company. Leslie pays the bills and invoices customers, Juan
makes sure the company's computers and phones work, and Felicia interacts with customers and sellers of the
firm's products. This is an example of Blank______. ANS✅ specialization
Effective strategy implementation, in general, will help a firm Blank______. ANS✅ gain and sustain
competitive advantage
Which of the following statements about formalization is true? ANS✅ It is often necessary to achieve
consistent and predictable results.
The structure, processes, and procedures of an organization are designed, put into place, reviewed, and
reworked through a process known as Blank______. ANS✅ organizational design
, Samira works for a company with a strict top-down structure. Her daily tasks must conform carefully to
written guidelines and rules, and she has very specific job responsibilities. Samira works for a(n)
Blank______. ANS✅ mechanistic organization
A firm's unwillingness to alter how things are currently done is known as Blank______. ANS✅ inertia
Ravi works for a small company. The company owner makes all strategic decisions and manages the day-to-
day operations. Ravi's company has a Blank______ structure. ANS✅ simple
Which of the following determines the allocation of resources and the organization and operations of workers?
ANS✅ a firm's organizational structure
Thanh works in the engineering and manufacturing division of his company. Other departments include
marketing, accounting, human resources, and research and development. Each department reports to the CEO.
Thanh's company is organized according to a(n) Blank______ structure. ANS✅ functional
The element of organizational structure that separates the tasks of one job from the tasks of another is known
as Blank______. ANS✅ specialization
What must a firm that pursues a cost-leadership strategy do in order to nurture and constantly upgrade core
competencies in manufacturing and logistics? ANS✅ use a functional structure that has mechanistic
organizational elements
The Foamy Mug, a chain of coffee shops, ensures consistent quality and service in each of its cafés by using
policy and procedure manuals that explicitly describe employee tasks. The Foamy Mug is characterized by a
high degree of Blank______. ANS✅ formalization
Which of the following terms describes searching for new knowledge that may enhance a firm's future
performance? ANS✅ Exploration
Mechanistic organizations tend to have Blank______. ANS✅ a tall hierarchy that relies on centralized
decision making
Which of the following structures is divided into several distinct business units, each of which has its own
profit-and-loss center? ANS✅ the multi-divisional structure