TEST BANK For
Management Information SyStemS: Managing
The Digital Firm, Global Edition 17th Edition
LateSt VerSion 2025/2026 [A+] All ChapterS
Fully Covered
By Kenneth Laudon (Author), Jane Laudon (Author)
,TABLE OF CONTENTS
PART I: ORGANIZATIONS, MANAGEMENT, AND THE NETWORKED ENTERPRISE
Information SyStemS In Global BuSineSS Today
Global E-BuSineSS And Collaboration
Information SyStemS, OrganizationS, And Strategy
Ethical And Social ISSueS In Information SyStemS
PART II: INFORMATION TECHNOLOGY INFRASTRUCTURE
IT InfraStructure And Emerging TechnologieS
FoundationS Of BuSineSS Intelligence: DatabaSeS And Information Management
TelecommunicationS, The Internet, And WireleSS Technology
Securing Information SyStemS
PART III: KEY SYSTEM APPLICATIONS FOR THE DIGITAL AGE
Achieving Operational Excellence And CuStomer Intimacy: EnterpriSe ApplicationS
E-Commerce: Digital MarketS, Digital GoodS
Managing Knowledge And Artificial Intelligence
Enhancing DeciSion Making
PART IV: BUILDING AND MANAGING SYSTEMS
Building Information SyStemS
Making The BuSineSS CaSe For Information SyStemS And Managing ProjectS
Managing Global SyStemS
,TeSt Bank For: Management Information SyStemS: Managing The Digital Firm,
17th Edition By Kenneth C. Laudon, Jane P. Laudon.
Management Information SyStemS: Managing The Digital Firm17th(Laudon)
Chapter 1 Information SyStemS In Global BuSineSS Today
1) Which Of The Following IS Not One Of The Six Strategic BuSineSS ObjectiveS Of Information
SyStemS?
A) New ProductS And ServiceS
B) Improved DeciSion Making
C) Competitive Advantage
D) Improved Employee Morale
E) Survival ANSWER;D
Difficulty: Challenging
AACSB: Information Technology
LO: 1-1: How Are Information SyStemS TranSforming BuSineSS, And Why Are They So ESSential For
Running And Managing A BuSineSS Today?
2) Verizon'S USe Of A Web-BaSed Digital DaShboard To Provide ManagerS With PreciSe Real-Time
Information Enabled It To Improve Which Of The Following?
A) Compliance With RegulationS
B) Managerial DeciSion Making
C) Efficiency In Creation Of New ProductS
D) Employee Morale
E) Intimacy With ItS SupplierS ANSWER;B
Difficulty: Challenging
AACSB: Information Technology
LO: 1-1: How Are Information SyStemS TranSforming BuSineSS, And Why Are They So ESSential For
Running And Managing A BuSineSS Today?
, 3) Which Of The Following May Lead To Competitive Advantage?
1. New ProductS, ServiceS, And BuSineSS ModelS;
2. Charging LeSS For Superior ProductS;
3. ReSponding To CuStomerS In Real Time
A) 1 Only
B) 1 And 2
C) 2 And 3
D) 1 And 3
E) 1, 2, And 3 ANSWER;E
Difficulty: Challenging AACSB: Analytical Thinking
LO: 1-1: How Are Information SyStemS TranSforming BuSineSS, And Why Are They So ESSential For
Running And Managing A BuSineSS Today?
4) A Firm That InveStS In An Information SyStem BecauSe It IS A NeceSSity Of Doing BuSineSS DoeS
So BecauSe It IS Seeking To Achieve Which Of The Following BuSineSS ObjectiveS?
A) Operational Excellence
B) Improved DeciSion Making
C) Competitive Advantage
D) CuStomer Intimacy
E) Survival ANSWER;E
Difficulty: Moderate
AACSB: Information Technology
LO: 1-1: How Are Information SyStemS TranSforming BuSineSS, And Why Are They So ESSential For
Running And Managing A BuSineSS Today?
5) The Mandarin Oriental'S USe Of Computer SyStemS To Keep Track Of GueStS' PreferenceS IS An
Example Of Which Of The Following?
A) Improved Flexibility
B) Improved DeciSion Making
C) Improved Efficiency
Management Information SyStemS: Managing
The Digital Firm, Global Edition 17th Edition
LateSt VerSion 2025/2026 [A+] All ChapterS
Fully Covered
By Kenneth Laudon (Author), Jane Laudon (Author)
,TABLE OF CONTENTS
PART I: ORGANIZATIONS, MANAGEMENT, AND THE NETWORKED ENTERPRISE
Information SyStemS In Global BuSineSS Today
Global E-BuSineSS And Collaboration
Information SyStemS, OrganizationS, And Strategy
Ethical And Social ISSueS In Information SyStemS
PART II: INFORMATION TECHNOLOGY INFRASTRUCTURE
IT InfraStructure And Emerging TechnologieS
FoundationS Of BuSineSS Intelligence: DatabaSeS And Information Management
TelecommunicationS, The Internet, And WireleSS Technology
Securing Information SyStemS
PART III: KEY SYSTEM APPLICATIONS FOR THE DIGITAL AGE
Achieving Operational Excellence And CuStomer Intimacy: EnterpriSe ApplicationS
E-Commerce: Digital MarketS, Digital GoodS
Managing Knowledge And Artificial Intelligence
Enhancing DeciSion Making
PART IV: BUILDING AND MANAGING SYSTEMS
Building Information SyStemS
Making The BuSineSS CaSe For Information SyStemS And Managing ProjectS
Managing Global SyStemS
,TeSt Bank For: Management Information SyStemS: Managing The Digital Firm,
17th Edition By Kenneth C. Laudon, Jane P. Laudon.
Management Information SyStemS: Managing The Digital Firm17th(Laudon)
Chapter 1 Information SyStemS In Global BuSineSS Today
1) Which Of The Following IS Not One Of The Six Strategic BuSineSS ObjectiveS Of Information
SyStemS?
A) New ProductS And ServiceS
B) Improved DeciSion Making
C) Competitive Advantage
D) Improved Employee Morale
E) Survival ANSWER;D
Difficulty: Challenging
AACSB: Information Technology
LO: 1-1: How Are Information SyStemS TranSforming BuSineSS, And Why Are They So ESSential For
Running And Managing A BuSineSS Today?
2) Verizon'S USe Of A Web-BaSed Digital DaShboard To Provide ManagerS With PreciSe Real-Time
Information Enabled It To Improve Which Of The Following?
A) Compliance With RegulationS
B) Managerial DeciSion Making
C) Efficiency In Creation Of New ProductS
D) Employee Morale
E) Intimacy With ItS SupplierS ANSWER;B
Difficulty: Challenging
AACSB: Information Technology
LO: 1-1: How Are Information SyStemS TranSforming BuSineSS, And Why Are They So ESSential For
Running And Managing A BuSineSS Today?
, 3) Which Of The Following May Lead To Competitive Advantage?
1. New ProductS, ServiceS, And BuSineSS ModelS;
2. Charging LeSS For Superior ProductS;
3. ReSponding To CuStomerS In Real Time
A) 1 Only
B) 1 And 2
C) 2 And 3
D) 1 And 3
E) 1, 2, And 3 ANSWER;E
Difficulty: Challenging AACSB: Analytical Thinking
LO: 1-1: How Are Information SyStemS TranSforming BuSineSS, And Why Are They So ESSential For
Running And Managing A BuSineSS Today?
4) A Firm That InveStS In An Information SyStem BecauSe It IS A NeceSSity Of Doing BuSineSS DoeS
So BecauSe It IS Seeking To Achieve Which Of The Following BuSineSS ObjectiveS?
A) Operational Excellence
B) Improved DeciSion Making
C) Competitive Advantage
D) CuStomer Intimacy
E) Survival ANSWER;E
Difficulty: Moderate
AACSB: Information Technology
LO: 1-1: How Are Information SyStemS TranSforming BuSineSS, And Why Are They So ESSential For
Running And Managing A BuSineSS Today?
5) The Mandarin Oriental'S USe Of Computer SyStemS To Keep Track Of GueStS' PreferenceS IS An
Example Of Which Of The Following?
A) Improved Flexibility
B) Improved DeciSion Making
C) Improved Efficiency