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Mastering Global Supply Chains: Test Bank for Logistics & Operations Excellence (9th Edition)

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This comprehensive test bank accompanies the 9th edition of Managing Supply Chains: A Logistics Approach by Coyle et al. It includes over 500 assessment questions (true/false, multiple choice, and essay) covering all key supply chain and logistics concepts. Designed for instructors, it supports curriculum development with ready-to-use quizzes and exams aligned with textbook chapters. Content spans globalization, inventory management, transportation modes, performance metrics (KPIs), CRM, demand forecasting, S&OP processes, and third-party logistics (3PL/4PL). Copyrighted by Cengage Learning for international academic use.

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June 20, 2025
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Written in
2024/2025
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,Coyle Managing Supply Chains: A Logistics Approach, 9th Edition

Chapter 1 Test Bank


CHAPTER 1 TEST QUESTIONS

True-False

1. The last decade of the twentieth century was a period of rapid change for organizations, especially
businesses.
ANSWER: True

2. A key element in Wal-Mart's ability to discount brand name products was an understanding of the
criticality of efficiency in its logistics and supply chain system.
ANSWER: True

3. Globalization has had little effect on consumers.
ANSWER: False

4. Supply and demand has become less volatile as managers become more adept at controlling the
elements.
ANSWER: False

5. Outsourcing is a fairly new concept.
ANSWER: False

6. SAB should examine their off-shore purchasing policy, even though the products are sourced from the
U.S.
ANSWER: True

7. The world economy still favors the United States and European countries, even though China and
India can participate in the global economy much more readily.
ANSWER: False


8. The U.S. transportation system was deregulated in the 1930s and 1940s in response to economic
conditions and World War 2.
ANSWER: False

1-1
© 2013 Cengage Learning. All Rights Reserved. This edition is intended for use outside of the U.S. only, with content that may be different
from the U.S. Edition. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part.

, Coyle Managing Supply Chains: A Logistics Approach, 9th Edition

Chapter 1 Test Bank



9. Even though there are references to supply chain management in the 1980s, SCM did not capture the
attention of senior-level management until the 1990s.
ANSWER: True

10. Supply chain managers no longer need to worry about suboptimization in light of today's technology.
ANSWER: False




Multiple Choice

11. Most retailers are essentially supply chain companies since
a. they dominate the consumer market.
b. own their warehouses and trucks.
c. they buy products produced by others.
d. engage in off-shore sourcing.

ANSWER: c

12. Which of the below is not one of the external forces driving the rate of change and shaping our
economic and political landscape?
a. Government policy
b. Technology
c. Environmental concerns
d. Globalization

ANSWER: c

13. Outsourcing involves
a. moving company facilities away from the home office.
b. hiring foreign nationals to manage parts of the business.
c. obtaining materials, parts, and products from other companies.
1-2
© 2013 Cengage Learning. All Rights Reserved. This edition is intended for use outside of the U.S. only, with content that may be different
from the U.S. Edition. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part.

, Coyle Managing Supply Chains: A Logistics Approach, 9th Edition

Chapter 1 Test Bank
d. building a factory in another country.

ANSWER: c

14. Some individuals describe the current consumer as the "click here" generation because
a. we all have Internet access.
b. we no longer wait for information to be "pushed out" to us.
c. we buy so much merchandise on line.
d. we take little time to make purchasing decisions.

ANSWER: b

15. The demographics of our society has changed because
a. the "Baby Boom" generation is now turning 60.
b. of the increase in two-career families and single-parent households.
c. of immigration.
d. birth rates have changed.

ANSWER: b




1-3
© 2013 Cengage Learning. All Rights Reserved. This edition is intended for use outside of the U.S. only, with content that may be different
from the U.S. Edition. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part.
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