BUSMHR 3200 EXAM 2 INKS
QUESTIONS AND ANSWERS
Motivation - Correct Answers -the psychological processes that underlie the direction,
intensity, and persistence of behavior or thought
P=AxMxO - Correct Answers -Performance equal ability times motivation times
opportunity
Need Based theory of motivation - Correct Answers -People are motivated by the desire
to fulfill unmet needs
Job Design-related motivation - Correct Answers -focuses on design of job having
implications for improved satisfaction, motivation and performance and reduced
absenteeism, turnover, etc
The different types of job design approaches - Correct Answers --Job enlargement
-job enrichment
-Job rotation
-Job crafting
-Job simplification
-Job characteristics model
Potential Outcomes of Influence Attempts - Correct Answers --resistance
-compliance
-commitment/internalization
Influence/Persuasion Principles - Correct Answers --Reciprocity
-Consistency
-Authority
-Social Proof
-Liking
-Scarcity
Mintzberg's Political Games - Correct Answers -* Insurgency Game
* Counter-Insurgency Game
* Sponsorship Game
* Alliance-*Building/Coalition-Building Game
*Empire-Building Game
, *Budgeting Game
* Expertise Game
*Strategic Candidates Game
Job Characteristics model - Correct Answers -Core Job characteristics -> Critical
Psychological States -> Outcomes
Equity Theory - Correct Answers -a theory that states that people will be motivated
when they perceive that they are being treated fairly
Outputs over inputs
Expectancy Theory - Correct Answers -It proposes that people are motivated by their
conscious expectations of what will happen if they do certain things, and are more
productive when they believe their expectations will be realized.
SMART Goals - Correct Answers --Specific
-Measurable
-Attainable
-Relevant
-Timeliness
Job Satisfaction - Correct Answers -An affective or emotional response to ones job
Compensation - Correct Answers -The rewards, usually monetary in nature that
reinforce behavior, organizational membership, performance and retention
Merit Pay - Correct Answers -links an individual's salary or wage increase directly to
measures of performance accomplishment
Incentive Pay - Correct Answers -variable pay as primary or secondly income source
Can be supplemental income (commissions) or sole source of income
ESOP (employee stock ownership plan) - Correct Answers -employee ownership plans
that give employers certain tax and financial advantages when stock is granted to
employees
Profit Sharing - Correct Answers -incentive pay in which payments are a percentage of
the organization's profits and do not become part of the employees' base salary
Skill-based pay - Correct Answers -a pay system that rewards employees for the job
skills they can demonstrate
Benchmarking - Correct Answers -essentially comparing yourself to other equal
counterparts in the organization or industry
QUESTIONS AND ANSWERS
Motivation - Correct Answers -the psychological processes that underlie the direction,
intensity, and persistence of behavior or thought
P=AxMxO - Correct Answers -Performance equal ability times motivation times
opportunity
Need Based theory of motivation - Correct Answers -People are motivated by the desire
to fulfill unmet needs
Job Design-related motivation - Correct Answers -focuses on design of job having
implications for improved satisfaction, motivation and performance and reduced
absenteeism, turnover, etc
The different types of job design approaches - Correct Answers --Job enlargement
-job enrichment
-Job rotation
-Job crafting
-Job simplification
-Job characteristics model
Potential Outcomes of Influence Attempts - Correct Answers --resistance
-compliance
-commitment/internalization
Influence/Persuasion Principles - Correct Answers --Reciprocity
-Consistency
-Authority
-Social Proof
-Liking
-Scarcity
Mintzberg's Political Games - Correct Answers -* Insurgency Game
* Counter-Insurgency Game
* Sponsorship Game
* Alliance-*Building/Coalition-Building Game
*Empire-Building Game
, *Budgeting Game
* Expertise Game
*Strategic Candidates Game
Job Characteristics model - Correct Answers -Core Job characteristics -> Critical
Psychological States -> Outcomes
Equity Theory - Correct Answers -a theory that states that people will be motivated
when they perceive that they are being treated fairly
Outputs over inputs
Expectancy Theory - Correct Answers -It proposes that people are motivated by their
conscious expectations of what will happen if they do certain things, and are more
productive when they believe their expectations will be realized.
SMART Goals - Correct Answers --Specific
-Measurable
-Attainable
-Relevant
-Timeliness
Job Satisfaction - Correct Answers -An affective or emotional response to ones job
Compensation - Correct Answers -The rewards, usually monetary in nature that
reinforce behavior, organizational membership, performance and retention
Merit Pay - Correct Answers -links an individual's salary or wage increase directly to
measures of performance accomplishment
Incentive Pay - Correct Answers -variable pay as primary or secondly income source
Can be supplemental income (commissions) or sole source of income
ESOP (employee stock ownership plan) - Correct Answers -employee ownership plans
that give employers certain tax and financial advantages when stock is granted to
employees
Profit Sharing - Correct Answers -incentive pay in which payments are a percentage of
the organization's profits and do not become part of the employees' base salary
Skill-based pay - Correct Answers -a pay system that rewards employees for the job
skills they can demonstrate
Benchmarking - Correct Answers -essentially comparing yourself to other equal
counterparts in the organization or industry
