BMGT-1327 Principles of Management Ch.
1-18 UPDATED ACTUAL Exam Questions
and CORRECT Answers
The Family and Medical Leave Act grants up to 12 weeks of unaid leave for qualifying actions
and protects the individual's employment status. - CORRECT ANSWER - True
Employees right to privacy of communications inside the workplace is guaranteed by civil rights
legislation. - CORRECT ANSWER - False
In order to avoid the problem of managers ranking all their employees at about the same level,
companies should use graphic rating scales. - CORRECT ANSWER - False
Although marked by a troubled past, the trend in modern labor-management relations is toward
more cooperation than adversity. - CORRECT ANSWER - True
The selection technique known as _________ asks a job candidate to actually perform on the job
for a period of time while being observed by a recruiter. - CORRECT ANSWER - work
sampling
Refusing to hire or promote someone for non job related reasons is called ___________. -
CORRECT ANSWER - discrimination
Which of the following is NOT covered by the Equal Employment Opportunity (EEO) Act? -
CORRECT ANSWER - None of the above
__________ is an effort on the part of the federal government to ensure equal employment for
members of protected groups by setting hiring quotas based on the demographics of relevant
markets. - CORRECT ANSWER - Affirmative action
,All of the following are protected by federal law except: - CORRECT ANSWER - a job
applicant who smokes
___________ is the process of formally evaluating an employee's performance for the purpose of
providing feedback. - CORRECT ANSWER - Performance appraisal
__________ power achieves influence by offering something of value. - CORRECT
ANSWER - Reward
If your manager says that they will refuse your request for the weekend off to attend a concert
unless you work the late shift for the rest of the week, they are using: - CORRECT
ANSWER - coercive power
The ability to influence the behavior of others because of a special knowledge or skill is called
___________ power. - CORRECT ANSWER - expert
Jack is a software engineer with a substantial background in microprocessors. Although Jack is
not a manager he is heading a team that includes managers from different departments. This is an
example of _____ power. - CORRECT ANSWER - leadership
When Mary questioned her manager's position on a particular issue, she was told, "Do what I tell
you to do." Mary's manager has a(n) ____________ style. - CORRECT ANSWER -
autocratic
All of the following are true of House's Path-Goal Theory except: - CORRECT
ANSWER - the leader's style is independent of the situation
If performance incentives are poor, House would suggest using: - CORRECT ANSWER -
participative leadership
The Vroom-Jago model - CORRECT ANSWER - helps managers determine the
appropriate amount of participation for subordinates
, Drucker suggests that the starting point for ethical leadership is: - CORRECT ANSWER -
having integrity
Generally, American managers rate fairly high in communication skills. - CORRECT
ANSWER - False
The final step in effective communication occurs when: - CORRECT ANSWER -
feedback is initiated
The primary goal of typical management communication is: - CORRECT ANSWER -
persuasion and action by receivers
What form of communication provides the highest quality and quantity of information? -
CORRECT ANSWER - Face to face
The process of the receiver taking action to help the sender say what he or she really means is
called _____________. - CORRECT ANSWER - active listening
Type A personalities would likely make good leaders. - CORRECT ANSWER - False
All stress is a detrimental consequence of the workplace, one that should be eliminated. -
CORRECT ANSWER - False
The perceptual distortion caused by assigning attributes commonly associated with a group to an
individual is known as: - CORRECT ANSWER - stereotyping
The perceptual distortion caused by the use of a single characteristic or exposure to draw overall
conclusions about an individual is known as: - CORRECT ANSWER - halo effect
1-18 UPDATED ACTUAL Exam Questions
and CORRECT Answers
The Family and Medical Leave Act grants up to 12 weeks of unaid leave for qualifying actions
and protects the individual's employment status. - CORRECT ANSWER - True
Employees right to privacy of communications inside the workplace is guaranteed by civil rights
legislation. - CORRECT ANSWER - False
In order to avoid the problem of managers ranking all their employees at about the same level,
companies should use graphic rating scales. - CORRECT ANSWER - False
Although marked by a troubled past, the trend in modern labor-management relations is toward
more cooperation than adversity. - CORRECT ANSWER - True
The selection technique known as _________ asks a job candidate to actually perform on the job
for a period of time while being observed by a recruiter. - CORRECT ANSWER - work
sampling
Refusing to hire or promote someone for non job related reasons is called ___________. -
CORRECT ANSWER - discrimination
Which of the following is NOT covered by the Equal Employment Opportunity (EEO) Act? -
CORRECT ANSWER - None of the above
__________ is an effort on the part of the federal government to ensure equal employment for
members of protected groups by setting hiring quotas based on the demographics of relevant
markets. - CORRECT ANSWER - Affirmative action
,All of the following are protected by federal law except: - CORRECT ANSWER - a job
applicant who smokes
___________ is the process of formally evaluating an employee's performance for the purpose of
providing feedback. - CORRECT ANSWER - Performance appraisal
__________ power achieves influence by offering something of value. - CORRECT
ANSWER - Reward
If your manager says that they will refuse your request for the weekend off to attend a concert
unless you work the late shift for the rest of the week, they are using: - CORRECT
ANSWER - coercive power
The ability to influence the behavior of others because of a special knowledge or skill is called
___________ power. - CORRECT ANSWER - expert
Jack is a software engineer with a substantial background in microprocessors. Although Jack is
not a manager he is heading a team that includes managers from different departments. This is an
example of _____ power. - CORRECT ANSWER - leadership
When Mary questioned her manager's position on a particular issue, she was told, "Do what I tell
you to do." Mary's manager has a(n) ____________ style. - CORRECT ANSWER -
autocratic
All of the following are true of House's Path-Goal Theory except: - CORRECT
ANSWER - the leader's style is independent of the situation
If performance incentives are poor, House would suggest using: - CORRECT ANSWER -
participative leadership
The Vroom-Jago model - CORRECT ANSWER - helps managers determine the
appropriate amount of participation for subordinates
, Drucker suggests that the starting point for ethical leadership is: - CORRECT ANSWER -
having integrity
Generally, American managers rate fairly high in communication skills. - CORRECT
ANSWER - False
The final step in effective communication occurs when: - CORRECT ANSWER -
feedback is initiated
The primary goal of typical management communication is: - CORRECT ANSWER -
persuasion and action by receivers
What form of communication provides the highest quality and quantity of information? -
CORRECT ANSWER - Face to face
The process of the receiver taking action to help the sender say what he or she really means is
called _____________. - CORRECT ANSWER - active listening
Type A personalities would likely make good leaders. - CORRECT ANSWER - False
All stress is a detrimental consequence of the workplace, one that should be eliminated. -
CORRECT ANSWER - False
The perceptual distortion caused by assigning attributes commonly associated with a group to an
individual is known as: - CORRECT ANSWER - stereotyping
The perceptual distortion caused by the use of a single characteristic or exposure to draw overall
conclusions about an individual is known as: - CORRECT ANSWER - halo effect
