NCTI -HSD FINAL-DOJ 2 (PASSED) 2025
QUESTIONS WITH COMPLETE
ANSWERS!!
1 of 95
Term
Which step in the troubleshooting process requires a discussion with
the customer to gather more detail about the problem?
Give this one a try later!
Step 1: Identify the problem Step 2: Propose a solution
Step 4: Test the solution Step 3: Implement the fix
, Don't know?
2 of 95
Term
Broadband cable operators view tv everwhere as the answer to what
competitive service?
Give this one a try later!
the installation of satellite dishes the broadcasting of radio signals
the streaming of media,
television programs, movies,
the delivery of physical DVDs to
music, into data packets that
homes
can be received over the
internet or OTT
Don't know?
3 of 95
Term
What is the last step in a cable modem's registration?
Give this one a try later!
, When the cable modem
termination system (CMTS)
receives a registration When the cable modem receives an
acknowledge (REG-ACK) IP address from the DHCP server.
message confirming the
modem's registration.
When the cable modem receives a
configuration file from the TFTP When the cable modem completes
server. its initial ranging process.
Don't know?
4 of 95
Term
When helping a new customer setup email for the first time , what
suggestion should you make regarding the Customer email login Ib
and password ?
Give this one a try later!
Suggest that they write
their email login I'd a Suggest that they share their
password , down and password with friends for safety.
keep it in a safe
place in case they forget it .
Suggest that they use a
password that is easy to Suggest that they use the
remember but not secure. same password for all
accounts.
Don't know?
, 5 of 95
Term
which release of the institute of electrical and electronics engineers
802.11 specification was the first wireless accepted wireless
standard to be branded with the wifi name?
Give this one a try later!
IEEE 802.11a IEEE 802.11b
IEEE 802.11n IEEE 802.11g
Don't know?
6 of 95
Term
a network attached storage NAS element should be connected to
what element in the home media network?
Give this one a try later!
the hub the router
the server the sdn controller
QUESTIONS WITH COMPLETE
ANSWERS!!
1 of 95
Term
Which step in the troubleshooting process requires a discussion with
the customer to gather more detail about the problem?
Give this one a try later!
Step 1: Identify the problem Step 2: Propose a solution
Step 4: Test the solution Step 3: Implement the fix
, Don't know?
2 of 95
Term
Broadband cable operators view tv everwhere as the answer to what
competitive service?
Give this one a try later!
the installation of satellite dishes the broadcasting of radio signals
the streaming of media,
television programs, movies,
the delivery of physical DVDs to
music, into data packets that
homes
can be received over the
internet or OTT
Don't know?
3 of 95
Term
What is the last step in a cable modem's registration?
Give this one a try later!
, When the cable modem
termination system (CMTS)
receives a registration When the cable modem receives an
acknowledge (REG-ACK) IP address from the DHCP server.
message confirming the
modem's registration.
When the cable modem receives a
configuration file from the TFTP When the cable modem completes
server. its initial ranging process.
Don't know?
4 of 95
Term
When helping a new customer setup email for the first time , what
suggestion should you make regarding the Customer email login Ib
and password ?
Give this one a try later!
Suggest that they write
their email login I'd a Suggest that they share their
password , down and password with friends for safety.
keep it in a safe
place in case they forget it .
Suggest that they use a
password that is easy to Suggest that they use the
remember but not secure. same password for all
accounts.
Don't know?
, 5 of 95
Term
which release of the institute of electrical and electronics engineers
802.11 specification was the first wireless accepted wireless
standard to be branded with the wifi name?
Give this one a try later!
IEEE 802.11a IEEE 802.11b
IEEE 802.11n IEEE 802.11g
Don't know?
6 of 95
Term
a network attached storage NAS element should be connected to
what element in the home media network?
Give this one a try later!
the hub the router
the server the sdn controller
