BMGT 364 exam 1 questions with
verified answers rated A+
Organizational behavior - correct answer ✔✔a field of study that investigates the impact
individuals, groups, and structure have on behavior within organizations, for the purpose of
applying such knowledge toward improving organizational effectiveness
Human Resources - correct answer ✔✔looks at things like hiring protocols, training designs and
legal compliance
Strategic management - correct answer ✔✔focus on product choices and industry
characteristics that affect an organizations profitability
Diversity - correct answer ✔✔any characteristic that makes people different from one another
Surface level diversity - correct answer ✔✔observable attributes such as age, race and gender
Deep level diversity - correct answer ✔✔differences in personality, attitudes and values
inclusion - correct answer ✔✔when viewpoints among different people are included and valued
Generational cohorts - correct answer ✔✔individuals born around the same time who share
distinctive social or historical life events during critical development periods
Work values - correct answer ✔✔outcomes people desire and feel they should attain through
work
,stereotyping - correct answer ✔✔judging someone on the basis of ones perception of the
group to which the person belongs
stereotype threat - correct answer ✔✔the degree to which we internally agree with generally
negative stereotypes perceptions of our group
discrimination - correct answer ✔✔noting a difference between things which in itself isn't
necessarily bad
discriminatory policies or practices - correct answer ✔✔denial of equal opportunity to perform
or unequal rewards for performance
sexual harassment - correct answer ✔✔unwanted sexual advances and other verbal or physical
conduct of a sexual nature that creates a hostile or offensive work environment
intimidation - correct answer ✔✔overt threats or bullying directed at members of a specific
group of employees
mockery and insults - correct answer ✔✔jokes of negative stereotypes: sometimes the result of
a joke being taken too far
exclusion - correct answer ✔✔exclusion of certain people from job opportunities, social events,
discussions etc
incivility - correct answer ✔✔disrespectful treatment
affirmative action - correct answer ✔✔social policy aimed at reducing the effects of prior
discrimination by taking extra effort to attract and retain minority employees
, cognitive dissonance - correct answer ✔✔tension from incompatibility between behavior and
attitudes
perception - correct answer ✔✔a process by which individuals organize and interpret their
sensory impressions in order to give meaning to their environment
attribution theory - correct answer ✔✔perceivers try to attribute the observed behavior to a
type of cause (internal or external)
internal cause - correct answer ✔✔behavior is believed to be under the personal control of the
individual
external cause - correct answer ✔✔the person is forced into the behavior by outside events/
causes
determinants of attribution - correct answer ✔✔-distinctiveness
-consensus
-consistency
distinctiveness - correct answer ✔✔whether an individual displays different behaviors in
different situations
consensus - correct answer ✔✔does everyone who faces a similar situation respond in the
same way as the individual did?
consistency - correct answer ✔✔does the person respond the same way over time?
fundamental attribution error - correct answer ✔✔tendency to under estimate the influence of
external factors and overestimate that of internal factors
verified answers rated A+
Organizational behavior - correct answer ✔✔a field of study that investigates the impact
individuals, groups, and structure have on behavior within organizations, for the purpose of
applying such knowledge toward improving organizational effectiveness
Human Resources - correct answer ✔✔looks at things like hiring protocols, training designs and
legal compliance
Strategic management - correct answer ✔✔focus on product choices and industry
characteristics that affect an organizations profitability
Diversity - correct answer ✔✔any characteristic that makes people different from one another
Surface level diversity - correct answer ✔✔observable attributes such as age, race and gender
Deep level diversity - correct answer ✔✔differences in personality, attitudes and values
inclusion - correct answer ✔✔when viewpoints among different people are included and valued
Generational cohorts - correct answer ✔✔individuals born around the same time who share
distinctive social or historical life events during critical development periods
Work values - correct answer ✔✔outcomes people desire and feel they should attain through
work
,stereotyping - correct answer ✔✔judging someone on the basis of ones perception of the
group to which the person belongs
stereotype threat - correct answer ✔✔the degree to which we internally agree with generally
negative stereotypes perceptions of our group
discrimination - correct answer ✔✔noting a difference between things which in itself isn't
necessarily bad
discriminatory policies or practices - correct answer ✔✔denial of equal opportunity to perform
or unequal rewards for performance
sexual harassment - correct answer ✔✔unwanted sexual advances and other verbal or physical
conduct of a sexual nature that creates a hostile or offensive work environment
intimidation - correct answer ✔✔overt threats or bullying directed at members of a specific
group of employees
mockery and insults - correct answer ✔✔jokes of negative stereotypes: sometimes the result of
a joke being taken too far
exclusion - correct answer ✔✔exclusion of certain people from job opportunities, social events,
discussions etc
incivility - correct answer ✔✔disrespectful treatment
affirmative action - correct answer ✔✔social policy aimed at reducing the effects of prior
discrimination by taking extra effort to attract and retain minority employees
, cognitive dissonance - correct answer ✔✔tension from incompatibility between behavior and
attitudes
perception - correct answer ✔✔a process by which individuals organize and interpret their
sensory impressions in order to give meaning to their environment
attribution theory - correct answer ✔✔perceivers try to attribute the observed behavior to a
type of cause (internal or external)
internal cause - correct answer ✔✔behavior is believed to be under the personal control of the
individual
external cause - correct answer ✔✔the person is forced into the behavior by outside events/
causes
determinants of attribution - correct answer ✔✔-distinctiveness
-consensus
-consistency
distinctiveness - correct answer ✔✔whether an individual displays different behaviors in
different situations
consensus - correct answer ✔✔does everyone who faces a similar situation respond in the
same way as the individual did?
consistency - correct answer ✔✔does the person respond the same way over time?
fundamental attribution error - correct answer ✔✔tendency to under estimate the influence of
external factors and overestimate that of internal factors
