HED4814
Assignment 1 2025
Unique #:
Due Date: 14 May 2025
Detailed solutions, explanations, workings
and references.
+27 81 278 3372
, SECTION A: EMOTIONAL INTELLIGENCE
1. Definition and Components of Emotional Intelligence
Emotional Intelligence (EI) refers to the ability to understand, manage, and express
one’s own emotions while also recognising and influencing the emotions of others. It
is a key skill in maintaining healthy relationships, coping with stress, and making
informed decisions. According to Goleman (1995), EI involves a set of emotional and
social competencies that influence how we understand and manage emotions, relate
to others, and handle challenges. In the school context, EI plays a vital role in
helping learners like Thabo cope with emotional and behavioural challenges.
Components of Emotional Intelligence
Self-awareness
Self-awareness is the ability to recognise and understand one’s emotions and how
they affect behaviour. For example, if Thabo feels angry when teased by a peer, self-
awareness helps him identify this emotion and understand why he feels that way.
This insight can be the first step in managing his reactions more constructively
(Bradberry & Greaves, 2009).
Self-regulation
Self-regulation involves managing one’s emotional responses and impulses
appropriately. Instead of lashing out when frustrated, Thabo could use techniques
like deep breathing or counting to ten. Developing this skill helps prevent classroom
disruptions and supports learning (Goleman, 1995).
Motivation
Motivation in EI refers to the drive to achieve goals despite setbacks. It includes
persistence, initiative, and a strong internal desire to improve. Encouraging Thabo to
set small academic goals and rewarding progress may reignite his motivation and
reduce feelings of failure (Salovey & Mayer, 1990).
Empathy
Empathy is the ability to understand and share the feelings of others. It helps
learners build connections and develop compassion. Thabo, who is emotionally
Varsity Cube 2025 +27 81 278 3372
Assignment 1 2025
Unique #:
Due Date: 14 May 2025
Detailed solutions, explanations, workings
and references.
+27 81 278 3372
, SECTION A: EMOTIONAL INTELLIGENCE
1. Definition and Components of Emotional Intelligence
Emotional Intelligence (EI) refers to the ability to understand, manage, and express
one’s own emotions while also recognising and influencing the emotions of others. It
is a key skill in maintaining healthy relationships, coping with stress, and making
informed decisions. According to Goleman (1995), EI involves a set of emotional and
social competencies that influence how we understand and manage emotions, relate
to others, and handle challenges. In the school context, EI plays a vital role in
helping learners like Thabo cope with emotional and behavioural challenges.
Components of Emotional Intelligence
Self-awareness
Self-awareness is the ability to recognise and understand one’s emotions and how
they affect behaviour. For example, if Thabo feels angry when teased by a peer, self-
awareness helps him identify this emotion and understand why he feels that way.
This insight can be the first step in managing his reactions more constructively
(Bradberry & Greaves, 2009).
Self-regulation
Self-regulation involves managing one’s emotional responses and impulses
appropriately. Instead of lashing out when frustrated, Thabo could use techniques
like deep breathing or counting to ten. Developing this skill helps prevent classroom
disruptions and supports learning (Goleman, 1995).
Motivation
Motivation in EI refers to the drive to achieve goals despite setbacks. It includes
persistence, initiative, and a strong internal desire to improve. Encouraging Thabo to
set small academic goals and rewarding progress may reignite his motivation and
reduce feelings of failure (Salovey & Mayer, 1990).
Empathy
Empathy is the ability to understand and share the feelings of others. It helps
learners build connections and develop compassion. Thabo, who is emotionally
Varsity Cube 2025 +27 81 278 3372
