THE BMZ ACADEMY
THE BMZ ACADEMY
@0 6 8 0 5 3 8 2 1 3
BMZ ACADEMY 068 053 8213
, THE BMZ ACADEMY
MANCOSA: BBA (HONS) Assessment
A class-based discussion with model answers to Assignment
Model Solutions provided in this document are not intended for cheating, rather to
provide a starting point.
All solutions were presented based on class discussion.
Further breakdown are given for each question to give students a comprehensive
starting point and keep on referencing to the relevant areas.
BMZ ACADEMY 068 053 8213
, THE BMZ ACADEMY
Table of Contents
KEY RESOURCES TO USE.......................................................................................... 3
Introduction ............................................................................................................ 5
QUESTION 1 (25 Marks) ........................................................................................... 6
QUESTION 2 (25 Marks) ......................................................................................... 13
QUESTION 3 (25 Marks) .......................................................................................... 19
QUESTION 4 (25 Marks) .......................................................................................... 24
Conclusion ............................................................................................................ 29
References ........................................................................................................... 30
KEY RESOURCES TO USE
Key Textbooks (Academic Sources)
1. Armstrong, M. (2020). Armstrong's Handbook of Human Resource
Management Practice (15th ed.). Kogan Page.
Comprehensive, covers performance management, 360-degree feedback,
training, and modern HRM challenges.
2. Bratton, J., & Gold, J. (2017). Human Resource Management: Theory and
Practice (6th ed.). Palgrave.
Good for contemporary HR theory, digital HRM challenges, and talent
strategies.
3. Nel, P.S., Werner, A., Du Plessis, A.J., Ngalo, O., Poisat, P., & Sono, T. (2016).
Human Resource Management in South Africa (5th ed.). Oxford University
Press.
Local South African context including Labour Relations Act and HR policies.
4. Noe, R.A., Hollenbeck, J.R., Gerhart, B., & Wright, P.M. (2022). Fundamentals
of Human Resource Management (9th ed.). McGraw-Hill.
Good for training & development strategy stages and performance systems.
Key Journal Articles
1. Stone, D.L., Deadrick, D.L., Lukaszewski, K.M., & Johnson, R. (2015). The
influence of technology on the future of human resource management.
BMZ ACADEMY 068 053 8213
, THE BMZ ACADEMY
Human Resource Management Review, 25(2), 216-231.
Excellent source for digital HRM trends.
2. O'Boyle, E., & Aguinis, H. (2012). The Best and the Rest: Revisiting the Norm
of Normality of Individual Performance. Personnel Psychology, 65(1), 79-119.
Useful for performance management theory and strategy.
3. Kaufman, B.E. (2014). Theoretical perspectives on work and the employment
relationship. Industrial Relations Research Association.
Covers labour relations theory.
South African Legislation & Official Sources
1. Labour Relations Act 66 of 1995 (South Africa)
Available free from the Department of Employment and Labour:
https://www.labour.gov.za/DocumentCenter/Acts/Labour%20Relations%20Act/
2. South African HR Practices Survey Reports (SABPP — South African Board
for People Practices)
Provides current HR practices in South Africa, including talent and
performance trends.
https://www.sabpp.co.za/
Reputable Websites (Secondary Sources)
1. Society for Human Resource Management (SHRM)
Global best practices in HR, including 360-degree feedback and digital HR.
https://www.shrm.org/
2. Harvard Business Review (HBR) — Talent Management & HR articles
For modern, real-world HR strategies.
https://hbr.org/
3. PwC South Africa HR & Workforce Insights Reports
Excellent for local HR trends in automation and digital transformation.
https://www.pwc.co.za/en/issues/people-and-organisation.html
12 Sources Quick List to Satisfy Your Assignment Requirement
1. Armstrong (2020) — Textbook
BMZ ACADEMY 068 053 8213
THE BMZ ACADEMY
@0 6 8 0 5 3 8 2 1 3
BMZ ACADEMY 068 053 8213
, THE BMZ ACADEMY
MANCOSA: BBA (HONS) Assessment
A class-based discussion with model answers to Assignment
Model Solutions provided in this document are not intended for cheating, rather to
provide a starting point.
All solutions were presented based on class discussion.
Further breakdown are given for each question to give students a comprehensive
starting point and keep on referencing to the relevant areas.
BMZ ACADEMY 068 053 8213
, THE BMZ ACADEMY
Table of Contents
KEY RESOURCES TO USE.......................................................................................... 3
Introduction ............................................................................................................ 5
QUESTION 1 (25 Marks) ........................................................................................... 6
QUESTION 2 (25 Marks) ......................................................................................... 13
QUESTION 3 (25 Marks) .......................................................................................... 19
QUESTION 4 (25 Marks) .......................................................................................... 24
Conclusion ............................................................................................................ 29
References ........................................................................................................... 30
KEY RESOURCES TO USE
Key Textbooks (Academic Sources)
1. Armstrong, M. (2020). Armstrong's Handbook of Human Resource
Management Practice (15th ed.). Kogan Page.
Comprehensive, covers performance management, 360-degree feedback,
training, and modern HRM challenges.
2. Bratton, J., & Gold, J. (2017). Human Resource Management: Theory and
Practice (6th ed.). Palgrave.
Good for contemporary HR theory, digital HRM challenges, and talent
strategies.
3. Nel, P.S., Werner, A., Du Plessis, A.J., Ngalo, O., Poisat, P., & Sono, T. (2016).
Human Resource Management in South Africa (5th ed.). Oxford University
Press.
Local South African context including Labour Relations Act and HR policies.
4. Noe, R.A., Hollenbeck, J.R., Gerhart, B., & Wright, P.M. (2022). Fundamentals
of Human Resource Management (9th ed.). McGraw-Hill.
Good for training & development strategy stages and performance systems.
Key Journal Articles
1. Stone, D.L., Deadrick, D.L., Lukaszewski, K.M., & Johnson, R. (2015). The
influence of technology on the future of human resource management.
BMZ ACADEMY 068 053 8213
, THE BMZ ACADEMY
Human Resource Management Review, 25(2), 216-231.
Excellent source for digital HRM trends.
2. O'Boyle, E., & Aguinis, H. (2012). The Best and the Rest: Revisiting the Norm
of Normality of Individual Performance. Personnel Psychology, 65(1), 79-119.
Useful for performance management theory and strategy.
3. Kaufman, B.E. (2014). Theoretical perspectives on work and the employment
relationship. Industrial Relations Research Association.
Covers labour relations theory.
South African Legislation & Official Sources
1. Labour Relations Act 66 of 1995 (South Africa)
Available free from the Department of Employment and Labour:
https://www.labour.gov.za/DocumentCenter/Acts/Labour%20Relations%20Act/
2. South African HR Practices Survey Reports (SABPP — South African Board
for People Practices)
Provides current HR practices in South Africa, including talent and
performance trends.
https://www.sabpp.co.za/
Reputable Websites (Secondary Sources)
1. Society for Human Resource Management (SHRM)
Global best practices in HR, including 360-degree feedback and digital HR.
https://www.shrm.org/
2. Harvard Business Review (HBR) — Talent Management & HR articles
For modern, real-world HR strategies.
https://hbr.org/
3. PwC South Africa HR & Workforce Insights Reports
Excellent for local HR trends in automation and digital transformation.
https://www.pwc.co.za/en/issues/people-and-organisation.html
12 Sources Quick List to Satisfy Your Assignment Requirement
1. Armstrong (2020) — Textbook
BMZ ACADEMY 068 053 8213
