MNGT 4800 exam 1 – Hopkins Questions With
Complete Solutions
2 performance indicators Correct Answers 1.
competitive strength and market standing
2. profitability and financial strength
3 central questions Correct Answers 1. What is
our present situation?
2. What should the future direction be and what
performance targets should we set?
3. What's our plan?
3 tests of a winning strategy Correct Answers 1.
The Fit Test
Does it exhibit good fit with the external and
internal aspects of the firm's dynamic situation?
2. The Competitive Advantage Test
Is it likely to result in a sustainable competitive
advantage?
3. The Performance Test
Is it producing superior performance, as indicated
by the firm's profitability, financial and competitive
strengths, and market standing?
, 5 immediate industry and competitive environment
surrounding a company Correct Answers (within
the macro environment and PESTEL conditions,
forces, and factors)
1. suppliers
2. substitute products
3. buyers
4. new entrants
5. rival firms
balanced scorecard Correct Answers 4
dimensions:
- financial objectives
-strategic objectives
-internal process objective (productivity and
quality)
-organizational objectives (human capital, culture,
infrastructure, innovation)
best cost provider Correct Answers give more
perceived value for their money, exceeds price
expectations
giving customers more perceived value for their
money by satisfying their expectations on key
quality features, performance, and/or service
attributes that match or exceed their price
expectations
Complete Solutions
2 performance indicators Correct Answers 1.
competitive strength and market standing
2. profitability and financial strength
3 central questions Correct Answers 1. What is
our present situation?
2. What should the future direction be and what
performance targets should we set?
3. What's our plan?
3 tests of a winning strategy Correct Answers 1.
The Fit Test
Does it exhibit good fit with the external and
internal aspects of the firm's dynamic situation?
2. The Competitive Advantage Test
Is it likely to result in a sustainable competitive
advantage?
3. The Performance Test
Is it producing superior performance, as indicated
by the firm's profitability, financial and competitive
strengths, and market standing?
, 5 immediate industry and competitive environment
surrounding a company Correct Answers (within
the macro environment and PESTEL conditions,
forces, and factors)
1. suppliers
2. substitute products
3. buyers
4. new entrants
5. rival firms
balanced scorecard Correct Answers 4
dimensions:
- financial objectives
-strategic objectives
-internal process objective (productivity and
quality)
-organizational objectives (human capital, culture,
infrastructure, innovation)
best cost provider Correct Answers give more
perceived value for their money, exceeds price
expectations
giving customers more perceived value for their
money by satisfying their expectations on key
quality features, performance, and/or service
attributes that match or exceed their price
expectations
