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EUP1501 Assignment 4 (COMPLETE GUIDELINE) Semester 2 2025 - DUE September 2025

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EUP1501 Assignment 4 (COMPLETE GUIDELINE) Semester 2 2025 - DUE September 2025; 100% TRUSTED Complete, trusted solutions and explanations. For assistance, Whats-App 0.6.7-1.7.1-1.7.3.9. Ensure your success with us.. Recent technology developments are transforming how governments deliver public services. This assessment will require you to analyze how a specific government department or public utility is leveraging emerging technologies to enhance service delivery and public sector efficiency. other than SARS Instructions (Read them carefully, and make sure you fully answer the questions): In not more than 800 words (excluding references), discuss how government is integrating advanced technologies such as Artificial Intelligence (AI), Blockchain, Cloud Computing, Big Data, and Internet of Things (IoT) to improve service delivery. Your discussion should address the following: Introduction (5 Marks) • Choose a specific government department or public utility that has adopted emerging technology. • Provide background information on the department and its role in governance and public. Body (23 Marks) Sub-section 1: Identify and Describe the Emerging Technology (6 Marks) • Identify one major technology (e.g., AI-powered chatbots, blockchain for digital identity, IoT for smart cities, cloud-based e-governance). • Provide a brief description of how this technology functions. Sub-section 2: Key Functions and Applications (6 Marks) • Discuss the key functions and applications of the technology (e.g., AI for automated customer service, blockchain for secure transactions, IoT for real-time data monitoring). • Explain how government department is using this technology. Sub-section 3: Benefits of the chosen technology (6 Marks) • Discuss at least three benefits of this technology for government. Sub-section 4: Additional recommended technology (5 Marks) • In addition to the chosen technology, recommend one additional technology that you think the government should adopt, and provide atleast 2 reasons to support the recommendation. Conclusion (5 Marks) • Share your general perspective on the role of emerging technologies in digital governance. • Discuss the potential challenges or risks (e.g., cybersecurity, data privacy concerns, digital divide). • Provide recommendations for future improvements in government technology adoption. Peer Interaction (8 Marks) • Reply to at least two (2) of other student’s posts, providing constructive feedback, additional insights, or asking critical questions. • Each response should be at least 40 words. References (4 Marks) • Provide at least two credible sources in APA referencing style.

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EUP1501
Assignment 4 Semester 1 2025
Detailed Solutions, References & Explanations

Unique Number: 825074

Due date: 15 May 2025
2 ANSWERS PROVIDED

LEVERAGING AI IN THE SOUTH AFRICAN REVENUE SERVICE (SARS) FOR
IMPROVED SERVICE DELIVERY

Introduction

The South African Revenue Service (SARS) is a vital government agency responsible
for tax collection and enforcement. It plays a crucial role in funding public services,
ensuring compliance, and maintaining economic stability. In recent years, SARS has
embarked on a digital transformation journey, adopting cutting-edge technologies to
modernize its operations and improve public service delivery. One of the standout
technologies adopted by SARS is Artificial Intelligence (AI), which has revolutionized
how the agency manages data, interacts with taxpayers, and enhances compliance.
This discussion explores SARS’s use of AI, its benefits, applications, and the potential
for further technological advancement in digital governance.
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