QUALTRICS CX LATEST
CERTIFICATION EXAM -
PART 1
ANSWER ALL QUESTIONS IN THIS SECTION
QUESTION 1
A colleague shared their project with you, but you can't edit it. The Edit Survey
button is grayed out in the Project Actions dropdown on the Projects page. Why is
this happening? - ANSWERS-Your colleague forgot to give you Edit access to the
shared survey. If your colleague deletes shared survey, that survey will also be
removed from your account. With sharing, there is no need to import anything
either.
QUESTION 2
True or False: Once I have deleted a question, it can never be restored. -
ANSWERS-Deleted questions remain in the trash folder you can find in the
bottom of your survey editor.
QUESTION 3
What is the best way to import questions from one of your own previously created
surveys? - ANSWERS-Import Questions From menu, choose My Surveys instead
of the Qualtrics Library. Then choose the survey you want to take your questions
from and select all the questions you want to import.
END OF
PAGE 1
, QUALTRICS CX LATEST
CERTIFICATION EXAM -
PART 1
QUESTION 4
True or False: To insert a pre-made demographics or satisfaction scale question
from the Qualtrics Library, choose Import Questions From, then Select Qualtrics
Library, followed by Survey Library. - ANSWERS-Select Qualtrics Library, then
Survey Library, and then the appropriate category. From there, you can click on
different questions to preview them (note that not all questions will preview
correctly; some use customer code and therefore need to be inserted to be viewed
properly). When you're ready, select the question you want and click Import. Once
it's been added to your survey, you can edit the question as normal.
QUESTION 5
What are Automatic Choices? - ANSWERS-Qualtrics has lists of default, or
"automatic," choices and statements you can use to quickly build questions. When
creating your question, select the Automatic Choices checkbox and choose which
type of choice list you need. Options include a variety of satisfaction scales,
frequency scales, likeability scales, and much more
QUESTION 6
END OF
PAGE 2
CERTIFICATION EXAM -
PART 1
ANSWER ALL QUESTIONS IN THIS SECTION
QUESTION 1
A colleague shared their project with you, but you can't edit it. The Edit Survey
button is grayed out in the Project Actions dropdown on the Projects page. Why is
this happening? - ANSWERS-Your colleague forgot to give you Edit access to the
shared survey. If your colleague deletes shared survey, that survey will also be
removed from your account. With sharing, there is no need to import anything
either.
QUESTION 2
True or False: Once I have deleted a question, it can never be restored. -
ANSWERS-Deleted questions remain in the trash folder you can find in the
bottom of your survey editor.
QUESTION 3
What is the best way to import questions from one of your own previously created
surveys? - ANSWERS-Import Questions From menu, choose My Surveys instead
of the Qualtrics Library. Then choose the survey you want to take your questions
from and select all the questions you want to import.
END OF
PAGE 1
, QUALTRICS CX LATEST
CERTIFICATION EXAM -
PART 1
QUESTION 4
True or False: To insert a pre-made demographics or satisfaction scale question
from the Qualtrics Library, choose Import Questions From, then Select Qualtrics
Library, followed by Survey Library. - ANSWERS-Select Qualtrics Library, then
Survey Library, and then the appropriate category. From there, you can click on
different questions to preview them (note that not all questions will preview
correctly; some use customer code and therefore need to be inserted to be viewed
properly). When you're ready, select the question you want and click Import. Once
it's been added to your survey, you can edit the question as normal.
QUESTION 5
What are Automatic Choices? - ANSWERS-Qualtrics has lists of default, or
"automatic," choices and statements you can use to quickly build questions. When
creating your question, select the Automatic Choices checkbox and choose which
type of choice list you need. Options include a variety of satisfaction scales,
frequency scales, likeability scales, and much more
QUESTION 6
END OF
PAGE 2
