Organisational Communication Final Portfolio

COM2601 - Portfolio
__________________________________________________________



Name: Mark Potgieter


Student Number: 8313261


Assignment Number: 3 - Portfolio


Unique Number: 816462


Due Date: 12 October 2020

, Mark Potgieter # 8313261 COM2601 Portfolio # 816462
Table of Contents
Description
Page
DECLARATION OF OWN WORK
3
INTRODUCTION 4
1. WHAT IS ORGANISATIONAL COMMUNICATION?
4
2. COMMUNICATION NETWORKS
5
2.1. External networks 5
2.2. Internal networks 5
2.3. Formal networks 5
2.4. Informal networks
5
2.5. Upward networks
6
2.6. Downward networks 6
2.7. Lateral (horizontal) networks 6
3. NETWORKS AS CHANNELS OF COMMUNICATION
6
3.1. Y-network 7
3.2. Wheel network 7
3.3. Chain network 7
3.4. Circle network 8
3.5. All channel or star network
8
4. CONFLICT IN THE ORGANISATION
9
4.1. Intrapersonal conflict 9




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, Mark Potgieter # 8313261 COM2601 Portfolio # 816462
4.2. Interpersonal conflict 9
4.3. Intergroup conflict
10
4.4. Intragroup conflict
10
4.5. Inter-organisational conflict
10

5. EFFECTS OF ORGANISATIONAL COMMUNICATION
TECHNOLOGY 11
INTRODUCTION
11
5.1. Effects on communication content
11
5.2. Effects on communication patterns
11
5.3. Effects on communication outcomes
12
5.4. Effects on organisational structure
12

6. MANAGERIAL AND COMMUNICATION APPROACHES
13
6.1. The Classical management approach
13
6.1.1. The Nature of communication in the classical management
approach 13
6.1.2. Assessing communication in the classical management
approach 14


Table of Contents
Description
Page
6.2. The Humanistic management approach
15
6.2.1. The Nature of communication in the humanistic
management approach 15
6.2.2. Assessing communication in the humanistic management
approach 16
6.3. The Knowledge management approach
17
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