WGU D351 FUNCTIONS OF HUMAN c c c c
RESOURCE MANAGEMENT TERMS LATEST E c c c c
XAM 2025- c
2026 WITH ACTUAL QUESTIONS AND CORRE
c c c c c
CT VERIFIED ANSWERS c c
Absenteeism
Ans: The failure of an employee to report to the workplace as scheduled
c c c c c c c c c c c
Q: Accountability
c
Ans: The personal duty to someone else (a higher-
c c c c c c c
level manager or the organization itself) for the effective use of resources
c c c c c c c c c c c c
to complete an assignment
c c c
Q: Active listening
c c
Ans:
The intention and ability to listen to others, use the content and c
c c c c c c c c c c c c
ontext of the communication, and respond appropriately
c c c c c c
Q: Adverse employment action
c c c
,Ans:
Any action, such as firings, demotions, schedule reductions, or
c c c c c c c c c
changes, that would harm the individual employee
c c c c c c
Q: Affirmative action
c c
Ans:
A series of policies, programs, and initiatives that have been ins
c c c c c c c c c c
tituted by various entities within both government and the private sec
c c c c c c c c c c
tor that are designed to prefer hiring of individuals from protected gro
c c c c c c c c c c c
ups in certain circumstances in an attempt to mitigate past discriminat
c c c c c c c c c c
ion
Q: Arbitrator
c
Ans:
A neutral third party who resolves a conflict by making a binding
c c c c c c c c c c c c
decision
Q: Assessment center
c c
Ans:
A place where job applicants undergo a series of tests, interviews, a
c c c c c c c c c c c
nd simulated experiences to determine their potential for a particular job
c c c c c c c c c c
Q: Authority
c
,Ans:
The right to give orders, enforce obedience, make decisions, and c
c c c c c c c c c c
ommit resources toward completing organizational goals
c c c c c
Q: Autocratic style of management
c c c c
Ans:
Highly directive and low in supportiveness. Appropriate when i
c c c c c c c c
nteracting with low-capability employees.
c c c
Q: Consultative style of management
c c c c
Ans:
Highly directive and highly supportive behavior, is appropriate
c c c c c c c c
when interacting with moderately capable employees. Give specific in
c c c c c c c c
structions, and oversee performance at all major stages of a task.
c c c c c c c c c c
Q: Participative style of management
c c c c
Ans:
Low directive behavior and high supportive behavior, and it is appr
c c c c c c c c c c
opriate when interacting with employees with high capability. Spend a sm
c c c c c c c c c c
all amount of time giving general directions and a great deal of time giving
c c c c c c c c c c c c c c
encouragement.
Q: Empowering Style of Management
c c c c
, Ans: Provide very little direction or support to employees, appropriate f
c c c c c c c c c c
or outstanding employees. You should let them know what needs to be d
c c c c c c c c c c c c
one and answer their questions, but it is not necessary to oversee their pe
c c c c c c c c c c c c c
rformance.
Q: Behaviorally anchored rating scale (BARS) form
c c c c c c
Ans:
A performance appraisal that provides a description of each
c c c c c c c c c
assessment along a continuum c c c
Q: Behaviors
c
Ans: The actions taken by an individual
c c c c c
Q: Bias
c
Ans: A personality-based tendency, either toward or against something
c c c c c c c
Q: Biological job design
c c c
Ans:
Designing jobs by focusing on minimizing the physical strain on the
c c c c c c c c c c c
worker by structuring the physical work environment around the way the b
c c c c c c c c c c c
ody works c
RESOURCE MANAGEMENT TERMS LATEST E c c c c
XAM 2025- c
2026 WITH ACTUAL QUESTIONS AND CORRE
c c c c c
CT VERIFIED ANSWERS c c
Absenteeism
Ans: The failure of an employee to report to the workplace as scheduled
c c c c c c c c c c c
Q: Accountability
c
Ans: The personal duty to someone else (a higher-
c c c c c c c
level manager or the organization itself) for the effective use of resources
c c c c c c c c c c c c
to complete an assignment
c c c
Q: Active listening
c c
Ans:
The intention and ability to listen to others, use the content and c
c c c c c c c c c c c c
ontext of the communication, and respond appropriately
c c c c c c
Q: Adverse employment action
c c c
,Ans:
Any action, such as firings, demotions, schedule reductions, or
c c c c c c c c c
changes, that would harm the individual employee
c c c c c c
Q: Affirmative action
c c
Ans:
A series of policies, programs, and initiatives that have been ins
c c c c c c c c c c
tituted by various entities within both government and the private sec
c c c c c c c c c c
tor that are designed to prefer hiring of individuals from protected gro
c c c c c c c c c c c
ups in certain circumstances in an attempt to mitigate past discriminat
c c c c c c c c c c
ion
Q: Arbitrator
c
Ans:
A neutral third party who resolves a conflict by making a binding
c c c c c c c c c c c c
decision
Q: Assessment center
c c
Ans:
A place where job applicants undergo a series of tests, interviews, a
c c c c c c c c c c c
nd simulated experiences to determine their potential for a particular job
c c c c c c c c c c
Q: Authority
c
,Ans:
The right to give orders, enforce obedience, make decisions, and c
c c c c c c c c c c
ommit resources toward completing organizational goals
c c c c c
Q: Autocratic style of management
c c c c
Ans:
Highly directive and low in supportiveness. Appropriate when i
c c c c c c c c
nteracting with low-capability employees.
c c c
Q: Consultative style of management
c c c c
Ans:
Highly directive and highly supportive behavior, is appropriate
c c c c c c c c
when interacting with moderately capable employees. Give specific in
c c c c c c c c
structions, and oversee performance at all major stages of a task.
c c c c c c c c c c
Q: Participative style of management
c c c c
Ans:
Low directive behavior and high supportive behavior, and it is appr
c c c c c c c c c c
opriate when interacting with employees with high capability. Spend a sm
c c c c c c c c c c
all amount of time giving general directions and a great deal of time giving
c c c c c c c c c c c c c c
encouragement.
Q: Empowering Style of Management
c c c c
, Ans: Provide very little direction or support to employees, appropriate f
c c c c c c c c c c
or outstanding employees. You should let them know what needs to be d
c c c c c c c c c c c c
one and answer their questions, but it is not necessary to oversee their pe
c c c c c c c c c c c c c
rformance.
Q: Behaviorally anchored rating scale (BARS) form
c c c c c c
Ans:
A performance appraisal that provides a description of each
c c c c c c c c c
assessment along a continuum c c c
Q: Behaviors
c
Ans: The actions taken by an individual
c c c c c
Q: Bias
c
Ans: A personality-based tendency, either toward or against something
c c c c c c c
Q: Biological job design
c c c
Ans:
Designing jobs by focusing on minimizing the physical strain on the
c c c c c c c c c c c
worker by structuring the physical work environment around the way the b
c c c c c c c c c c c
ody works c