,BSW3701 Assignment 1 (COMPLETE GUIDELINE)
SEMESTER 1 2025 - DUE 9 May 2025;;100% trusted,
comprehensive and complete reliable solution with clear
explanation.
Case study
Faith (a pseudonym) is 35 years old and has recently undergone
significant life changes.She has faced a divorce, after 12 years of
marriage (husband is 40), lost her job because the company is
downsizing, and is grappling with feelings of loneliness and
depression.
These changes also impact her two children, aged 8 (son) and 10
(daughter). The maternal grandparents have passed away. The
father is employed, but he is not contributing financially to
meeting the needs of the children. The dynamics within the
family have changed profoundly, resulting in heightened stress
for Faith and her children.
1) How will you use empathy to build respect and trust in a
helping relationship with Faith? [2]
ANSWER
To build respect and trust in a helping relationship with Faith, I
would use empathy by actively listening to her concerns,
validating her feelings, and demonstrating understanding. By
acknowledging her emotional struggles, such as the divorce, job
, loss, and challenges with her children, I can show that I
genuinely care about her well-being. This empathetic approach
would help her feel understood and supported, fostering a strong
foundation of trust and respect in the helping relationship.
2) Which (any five) different types of listening can you
implement to ensure that you actively pay attention to
Faith’s situation during the helping process? Provide
practical examples of how each type of listening will be used.
[5]
ANSWER
1. Empathetic Listening
Definition: Listening with the intent to understand the speaker’s
emotions and perspective.
Example: While Faith speaks about her feelings of loneliness
and depression, I would listen attentively without interrupting,
nod, and respond with statements like, “I can see how painful
this must be for you,” to show that I truly understand and care
about what she is going through.
2. Reflective Listening
Definition: Repeating or paraphrasing what the speaker has said
to confirm understanding.
Example: If Faith says, “I feel like I’ve lost everything,” I
SEMESTER 1 2025 - DUE 9 May 2025;;100% trusted,
comprehensive and complete reliable solution with clear
explanation.
Case study
Faith (a pseudonym) is 35 years old and has recently undergone
significant life changes.She has faced a divorce, after 12 years of
marriage (husband is 40), lost her job because the company is
downsizing, and is grappling with feelings of loneliness and
depression.
These changes also impact her two children, aged 8 (son) and 10
(daughter). The maternal grandparents have passed away. The
father is employed, but he is not contributing financially to
meeting the needs of the children. The dynamics within the
family have changed profoundly, resulting in heightened stress
for Faith and her children.
1) How will you use empathy to build respect and trust in a
helping relationship with Faith? [2]
ANSWER
To build respect and trust in a helping relationship with Faith, I
would use empathy by actively listening to her concerns,
validating her feelings, and demonstrating understanding. By
acknowledging her emotional struggles, such as the divorce, job
, loss, and challenges with her children, I can show that I
genuinely care about her well-being. This empathetic approach
would help her feel understood and supported, fostering a strong
foundation of trust and respect in the helping relationship.
2) Which (any five) different types of listening can you
implement to ensure that you actively pay attention to
Faith’s situation during the helping process? Provide
practical examples of how each type of listening will be used.
[5]
ANSWER
1. Empathetic Listening
Definition: Listening with the intent to understand the speaker’s
emotions and perspective.
Example: While Faith speaks about her feelings of loneliness
and depression, I would listen attentively without interrupting,
nod, and respond with statements like, “I can see how painful
this must be for you,” to show that I truly understand and care
about what she is going through.
2. Reflective Listening
Definition: Repeating or paraphrasing what the speaker has said
to confirm understanding.
Example: If Faith says, “I feel like I’ve lost everything,” I
